Reviews

Sort By: Date Most Helpful Rating 141-150 of 160 Reviews
Naz   –  
South Africa ZA
Visited: August 2021 Reviewed: Feb 11, 2022

Email Naz  |  35-50 years of age  |  Experience level: over 5 safaris

Professional and personalised service, highly recommend
5/5

From the meet and greet at the hotel through the entire duration of the tour, I have no complaints. I booked a 12 day trip of Kenya and Tanzania. Seven wonders was responsible for the Tanzanian side( Ngorongoro crater,Serengeti, etc).Our guide and driver, Nestory, was pleasant and a wealth of knowledge. He made every effort to ensure our group was well taken care of and saw as much as possible( Leopards, cheetahs with cubs, plentiful lions , hippos , antelopes etc as well as breathtaking scenery). Our cook Calvin provided hot delicious meals everyday. We were impressed with his bread making skills over a campfire and added treats like fresh popcorn. My only advice to them would be to partner with another company than Baboon budget tours for the Kenyan side, they were dismal and this wonderful company is damaging their reputation by their association with them.

Skylar & Kimberly Marshall   –  
United States US
Visited: January 2022 Reviewed: Feb 22, 2022

Email Skylar & Kimberly Marshall  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

Our first experience in East Africa, my mom and I booked 2 weeks with Seven Wonders Safari. This trip included 1 week throughout Tanzanzia safari, chimpanzees in Uganda and gorillas in Rwanda. We do not even know where to start but this is by far a trip of a life time. Our guides were nothing but fantastic, the food was fantastic and communication with Evelyn was always top notch. We saw the BIG 5 well before our stay was over. Our guide Jose in Tanzania was extremely knowledgeable and always so accommodating. Our stay throughout the National Parks with Tortillas Camps was honestly a highlight of our trip. The staff throughout each camp genuinely care about their guests. The soups are SO divine! Doing anything and everything to make sure you feel at home. Our guide Ronald in Rwanda with Divine Safari recommended we stop at the Genocide Memorial in Kigali, an experience we will not forget and a must do. Our guide Emma in Uganda also with Divine Safari was energetic and fun, brought us to a local banana man where we enjoyed fresh banana juices, wines, and beer. We hope to cross paths again in the future. From the time we landed in Uganda to the time our safari ended in Arusha we felt we had accomplished A LOT in just two short weeks, wishing we had more time to stay. Without a doubt I will be back and booking through Seven Wonders Safari sooner than later. A trip of a life time, thanks to Seven Wonders Safari!

Leonarda H.   –  
Netherlands NL
Visited: August 2022 Reviewed: Sep 16, 2022

Email Leonarda H.  |  20-35 years of age  |  Experience level: first safari

Amazing staff and great service
4/5

We had a wonderfull time on our 11-day budget safari trip in Kenia and Tanzania. We saw a lot of animals including the Big Five and the Big Migration. That was really fantastic! Really liked the nature and culture. Both country's were a bit more expensive then we expected.

In Kenia the accomodations were oké in value for money. In Tanzania we had some amazing accomodations but also booked some camping days in to the wild. The camping is really going back to basics. The matress and sleeping bag were a bit thin but nothing really to cold. Nothing that could spoil the sleeping in the wild, where you exit your tent looking at a buffalo.

We really liked the staff we traveled with. Big thanks to Mozes in Kenia and Lucas in Tanzania for being our amazing guides. No question remained unanswered. One last thanks to Nathan, our chef/cook. All our meals were delicious.

We would really recommend to book with Seven Wonder Safari. The organization is fantastic with great service!

Nick   –  
United States US
Visited: September 2022 Reviewed: Oct 1, 2022

Email Nick  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Nick and not that of SafariBookings.
Completely Disorganized and No Transparency
1/5

We booked a combined Kenya-Tanzania safari through Okoa Africa Safari (Kenya operator). We were dropped off at the border, and Seven Wonders picked up the Tanzania portion of our tour.

We are experienced travelers who generally don’t mind small hiccups or slight plan changes. However, we experienced many issues on this safari that were unacceptable. No matter what tour agency you select, you will see the animals and the landscapes. If you don’t want those memories clouded by stress, uncertainty, and worry, pick a more reputable tour agency. This is not a professional outfit.

We were dropped off at multiple locations that didn’t match our provided itinerary with no Wi-Fi / service to contact the agency. In one instance, the next driver showed up 15 hours late. There was a lack of information and transparency that left us feeling unsafe, vulnerable, and stranded.

A flat tire is reasonable and common. However, setting off on a three-day safari in the Serengeti with a damaged, leaking radiator is negligent and unsafe. We were stranded for two hours because the engine overheated and had to make several other stops to check on the vehicle throughout the tour.

Despite paying for an all-inclusive (planned) safari, we had independent or sub-contracted drivers who were not aware of our itinerary —including what parks we were to visit, where we were staying and the logistics of our next (unexpected) hand-offs. These drivers also didn’t have our information and we were forced to trust they were somehow affiliated with the company.

In one specific incident, a driver had no idea what our final destination was or where we were staying. This driver attempted to pick up friends along the way until we demanded to be taken to our accommodation. He didn’t know this accommodation, so we told him to take us to the accommodation we stayed in before we departed for the park where we knew we would have access to Wi-Fi to call for help. We then had to go to the new accommodation that was not on our provided itinerary.

Other issues we experienced:

1. Our accommodations didn’t match those listed on our itinerary and we were never provided with an updated version.
2. None of the jeeps were affiliated with Okoa Tours or the Tanzanian counterpart called Seven Wonders, despite other legitimate companies having branded vehicles.
3. All jeeps’ were older than the pictures provided and the charging outlets did not work as described.

Sylvana   –  
Bulgaria BG
Visited: October 2022 Reviewed: Nov 9, 2022

Email Sylvana  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Sylvana and not that of SafariBookings.
7 disasters
1/5

We booked a package for 11-day safari in Kenya and Tanzania through Parrot Safaris, Kenya. The Kenyan side of the tour was smooth and very well organized. Jose, our tour agent in Kenya, was easily reached and responsive 24-hour a day, even during his days off. We had Maxwell as our guide and driver and he catered about all of us all the time. But our stay in Tanzania was more than disappointing. First, the truck 7 wonders provide was very old. It broke down 3 times in 4 days and finally, we had to be driven back to Arusha from Ngorongoro by other trucks. Not only had we to spend hours in garages waiting for the truck to be repaired, but our driver Linus was totally negligent and I and my husband felt like useless bags. Most of the time he spoke on the phone and often made pauses on the way to Serengeti. He did not care what time we will reach the reserve because had to arrange some private business with a German tourist. We were overtaken by tenths of trucks just waiting on the dusty road for our driver to finish his phone conversations. In the end he was rushing over the bumpy roads in the parks and no wonder, the truck broke down. When I complained to his bosses, Evelyn and George, through our Kenyan agent, I received just apologies, but things did not get better.

Daniel   –  
Spain ES
Visited: July 2023 Reviewed: Jul 14, 2023

Email Daniel  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Daniel and not that of SafariBookings.
Bad experience. We feel abandoned and unprotected by this company.
1/5

Terrible experience! I went with my family to try to see the great migration and thanks to local guides and not our driver we found it but our driver Linos refused to go. First, he asks us for money and they didn't say anything in the company, which we refused, then he began to speak violently and kept us standing for two hours.
When we got internet we called 7 wonders and they informed us that for the 3 hours we had already lost we should book another hotel in the area where the great migration was and pay 2 taxes from the natural parks.
We agreed to pay, we reserved the hotel on our own and when we said to go, the driver Linos refused again, demanding payment in cash. We call 7 Wonders again and they tell us that we must pay in cash.
We take out all the money we have in cash and we are missing 160 USD to reach the amount of 1050 USD that they ask us to pay the park taxes and we inform them that when we go through an ATM we will pay them the amount that is missing.
It is at this time that the situation becomes totally surreal. The driver Linos calls the company and makes up a story that we have insulted him and that he is not going to take us to the area of the great migration where we had already reserved and paid for a hotel minutes before. We called the company and he told us, to our surprise, that we had offended his driver and that the new plan was cancelling.
I insist, at no time did anyone say anything offensive to the driver Linos.

We missed the chance to see the great migration.
We lost 662 USD from the hotel we had booked.
We had to put up with another day and a half with this driver and his derogatory comments about what he called our white money.
We had to see Ngorongoro with a negative environment and with 0 explanations.
We had three car breakdowns along the way.
Tanzania is beautiful. There are many Safari companies.
I think that in our case, perhaps more than being a problem with 7 Wonders, it was a manipulation and attitude of the driver.
He wanted to share the experience because no one should go through the situation that we live.

Reply from Seven Wonders Safaris
Reply from Seven Wonders Safaris
Posted on Jul 19, 2023

Dear Daniel,

We would like to thank you for your feedback regarding your experience with us during your trip to Tanzania.

We are sad to hear that it turned out as disappointment as this was not really our intention as our aim is to offer good service to all our guests regardless.

Just to share our side of story, you have booked 4 Day safari which was supposed to take you to Lake Manyara, Serengeti and Ngorongoro, with one overnight to each park. You started with Lake Manyara and everything went just fine, the problem started on the third day in Serengeti where you were supposed to do half game drive then drive to Ngorongoro for an overnight.

In the morning of that day you asked your guide to drive you to where the migration is which was a bit far from where you were on that day and your guide explained to you that it will not be possible to drive there and get to Ngorongoro before dark as we are not supposed to drive guests around during dark.

The misunderstanding occurred and your guide decided to call the office so that we can explain to you and the office elaborate to you what will be possible by that time. So you were advised to spend another night in Serengeti at your own costs given that it was a last minute changes and there was nothing to do to get any refund from Ngorongoro accommodation, and agreed with that and we advised you to contact your accommodation as that is where you were staying and you already had a direct contact with them and see if they will be able to accommodate you and pay them directly, something which you did.

So the other charges was for the extra charges as park fee and concession fee to overnight Serengeti on that second night, we gave you all calculations and you said you can pay right away. After 15 minutes you told your guide you have no problem to pay but you prefer to do it in Arusha and it wasn't really $ 60 as you claimed on your feedback.

Your guide informed the office again and we told you that is what you suppose to do immediately for you to have a second night in Serengeti and the park cannot wait until your return in Arusha, that is where everything went wrong as you were not willing to pay this extra.

We understand you were really eager to see the migration and we have tried our level best to assist you, but since you were not willing to cover the extra cost then it became hard and beyond our control as your time was not enough and of course the program you had was not really for migration during July, August and September.

Before your arrival in Tanzania our colleague explained to your Agent of where the migration will be during your visit, but you insisted that you know exactly where they are as you have been tracing them and we should change your accommodation from Northern part to Kirawira.

For the time wasted in Serengeti, it is because we were trying to find solution and wait for you to confirm with your accommodation in-order for your guide to know where to go as you completely disrupted your program for that day.
Before this review was submitted, you contacted our office through WhatApp and you were in contact with our Manager and you requested $ 1,500 as refund for the bad experience and when we were working on it we just saw your review with different stories of what you were claiming on WhatsApp.

On behalf of our Company we really like to apologize about the behavior of our guide during this trip and about the breakdown which sometimes can happen because of the conditions of our roads, we will work on all this to do better in the future.

Patrik Wincent   –  
Sweden SE
Visited: January 2017 Reviewed: Jan 17, 2017

Email Patrik Wincent

Best trip ever!
5/5

I had an amazing trip arranged by Seven Wonders. I cant say a sinlge negative thing about this trip and the company. I am truly greatful for their hospitality and service. Evelyn and George gave full service and i can truly recommend this, due to they lower cost as well as being professional.

Ayumi   –  
Japan JP
Visited: May 2019 Reviewed: May 16, 2019

Email Ayumi  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

It was a private tour to have taken a tour only by me. Because it was the off season.
A tour guide was very kind and spoke to only me about animals and Tanzania.
I wasn't good at English, but he spoke politely.
He found many animals. Lion, leopard, giraffe, elephant and buffalo…etc.
The three days I spent in Tanzania was a good experien.ce for me.
I thank him! Thank you very much.

Renee and Kole   –  
United States US
Visited: May 2019 Reviewed: Jun 15, 2019

Email Renee and Kole  |  20-35 years of age  |  Experience level: 2-5 safaris

Booked a group camping 5 day safari, and all expectations were exceeded!
5/5

Pre-booking experience: They responded to all emails in a day and would answer all personal questions with specific information - not just copy & paste answers that they send to all people.
Airport pickup/drop off: They picked us up from the Arusha airport and dropped us off at the Kilimanjaro airport - all included in the price! The cars were clean and the drivers were friendly.
Hotel before/after the safari: They booked us a room in the Ambassador Hotel for the night before the safari and a night after the safari - all included in the price. The Ambassador Hotel was clean and comfortable enough.
Safari Car: The pop-up roof car was the perfect safari experience! You could tell that our car was a bit used (some broken arm rests and one window that was jammed and couldn't open), but after being in it for 5 days and seeing the road conditions in the parks, I'm not surprised that it had a few little problems.
Staff: Our tour guide+driver (Hozza) and cook (Kelvin) were phenomenal and truly made the safari top-notch! The guide could talk for hours and hours about any and every animal and plant. He was really experienced, professional, funny, and kind. He would explain facts and habits of different animals when we would see them on the safari and then he would go really in-depth on one specific animal every night at dinner. He was also an aggressive driver when he needed to be - making sure other cars didn't block our view for certain popular animals.
Food: For a budget camping safari, the food (quality and quantity) far exceeded expectations! We had a cook who traveled with us every day and would make 3 meals. You will NOT go hungry!! Breakfast always included fresh fruit, omelettes, pancakes, toast, juice, and coffee/tea. Lunch was boxed (you would eat it at the national parks) and included a sandwich, chicken, banana, crackers, chocolate, and juice. Dinner was also a huge spread, and varied every night - homemade soup, fresh salad, pasta/rice, meat...
Drinks: We had unlimited water bottles in a cooler in the car (cool water!) and juice at every meal. We also were served wine and gin and tonics every evening at dinner. The alcohol was included!
Lodges/Campsites: We booked a camping safari, but we ended up staying in a basic lodge for two nights and camping in tents two nights. The basic lodge was a pleasant surprise - hot water private showers, a real bed, and wifi. The tour company provided all of the camping supplies - large tents (each couple/individual got their own tent), sleeping bags, and pillows. We set up our own tents with the help of the guide and cook. We never slept very well while camping because you would hear animals outside of the tents, but totally worth it for the experience! We saw a hyena, warthog, and buffalo at one campsite and an elephant from the other! The campsites have flush toilets and cold water showers.
Safari Itself: The itinerary was different every day, but generally we woke up early and would stay in the park for 6-8 hours a day. Driving between parks takes a long time, but the car is comfortable. The guide is always radioing the guides from the other cars to find out the locations of different animals, but you can expect to see EVERYTHING! We saw so many lions (and lion cubs), cheetahs (and cheetah cubs), leopards (and leopard cubs), as well as elephants, giraffes, zebras, antelope, warthogs, hyenas... PHENOMENAL EXPERIENCE!!
Thoughts on a 5 day safari: By the end of the five days, we were definitely safari'd out. I would recommend to my friends to only do 4 days (Serengeti, Ngorongoro, Manyara/Tarangire) - no need to do both Manyara and Tarangire. The scenery is different in each park, but you get to the point of being tired of sitting in the car for the full day.

Shun   –  
United States US
Visited: January 2020 Reviewed: Jan 28, 2020

Email Shun  |  20-35 years of age  |  Experience level: first safari

Great experience with great nature!
5/5

We were extremely happy with our journey. Thanks to our guide, Hoza, and our chef, Godson.

Hoza is a person who is both strict and polite yet very professional and informative about various topics. Though the tour company is known for highly skilled tour guides, it is rare to find a guide such as Hoza, who is a professional and can care for all customers. I enjoyed casual conversation with Hoza about lifestyle in Tanzania which was eye-opening.

All meals prepared by Godson were delicious! Especially I loved the zucchini soup which I now regret not asking him a recipe. I think he tried his best to cook food that accepted by most diversity, which included spaghetti to rice. I appreciate that, but I wanted to enjoy some of more local recipes too!

The tour itself was equally good! With our tight schedule, Everlyn, the coordinator, restructured the whole travel so that we would not miss a thing while we are in great nature which was truly thoughtful. We saw the big five, the great migration of zebras and wild beasts, the endless plains of Serengeti, the animal paradise of Ngorongoro. Each of the experiences was astonishing. Everything I saw made me speechless. This tour truly is a life experience.

Though--I cannot emphasize more that this is none of the tour company nor guide's fault, yet, unfortunately, our travel companions were (simply put) terrible. They were gullible, arrogant, filthy, ugly, uneducated, and shameless African Americans who cannot respect this great nature but constantly murmur about the most trivial "problem" they can find to bother both the guide and other customers. (If you happen to be one of those who cannot show some respects to the locals/culture or only care about how many "likes" your selfies can get, do me a favor and don't travel at all. They are truly a cancer of tourism.) I feel sorry for Hoza for what he had to go through; regardless, he tried his best to accommodate all those uneducated swine while trying to be fair to the rest of the pack. That is, after driving more than 11 hours of bumpy roads of safaris! It was truly shameful! I feel sorry for the tour company, that a customer can freely pick a company, but not vice versa.

All in all, we were very happy with what we experienced and all of the services which we receive from Seven Wonder Safari and Hoza. With all the hospitality which they offered, we now only wish to come back again to Tanzania in the future (perhaps with longer periods with a little more flexible schedule), and when we do, hopefully, we do have a better tour companion.

Average User Rating
4.7/5
Rating Breakdown
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  • 4 star 18
  • 3 star 1
  • 2 star 1
  • 1 star 6
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