Marvel in the majestic Serengeti!
Seven Wonders Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2011)
- Member Of:
- TTB & TLTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $160 to $550 per person per day (USD, excl. int'l flights)
Reviews
ES
Email Chema | 35-50 years of age | Experience level: first safari
Wonderfull
I wrote to about 15 operators, and it took little time to choose 7 Woders, very little. First of all, the treatment received from the first mail by Evelyn. Evelyn is the manager of the company, she could write about 20 emails, she answered all of them in minutes, she always attentive to what she might need, to any question. You always fear for your money, and she told me at all times that it was not necessary for me to pay anything, to pay it when it arrived, that confidence that someone gives you who solves all your doubts and who dedicates your time to you, without rushing to a payment. He also understood perfectly that in times of Covid there can be many complications to get there.
Not only that, but when we landed in Tanzania, there she was, spending her time welcoming us and asking us how was the flight, and if we needed anything. They are very elegant details that make you enjoy your vacation, and make you forget the customer-company relationship, you are dealing with people who just arrive after 15 hours by plane, they ask you how you are.
When we finished the safari, she was there too to ask us how everything had gone and if we needed anything else. She traveled from her offices to the hotel, just to get our feed back. Only with this deal would she do it again with them.
They provide you with a hotel for the day before and after the safari, but the hotel ..... is spectacular !! Clean no, very clean, the treatment of the employees super cordial, good breakfast, in a quiet area, with a good restaurant and super cheap.
They also provide transfer to and from the airport, included in the price. The boy in the super nice taxi, the immaculate taxi.
Now the safari:
We were lucky to do it with the best possible driver: Linux. Always helpful, if you had to stop to get money or buy phone cards ... there he was, with a smile ready to help you. He knew all the corners where each animal could be, and he not only explained to you about them, but also about the trees, custom, everything. And very importantly, he never bothered any animal with the jeep, he never got closer than the respect for the animal allowed, unlike other drivers we saw. If you needed something, you didn't have to ask for it, he had already gone ahead and he was giving you the binoculars, or he was coming with some beers. No matter how much you asked him to stop, go somewhere, this or that, he NEVER stopped smiling at us. Always worried about what to do to make us even better. And ... her sense of humor about him! Not only did we meet incredible landscapes and wonderful animals, but this person left more of a mark on us almost than Serengetti himself.
In the safari you have real food, there we saw many companies at noon that distributed picnic boxes, in our case, it was always freshly cooked food, warm, the cook always arrived (breakfast, lunch and dinner) with the pans with freshly cooked food. The food is very good, breakfast with omelette, pancakes, toast, fruit, coffee, tea, and many more things. Lunch and dinner ... very tasty, but there was so much that it was difficult to finish it.
The perfect vehicle, comfortable, you could carry all the suitcases, with phone chargers, you always had a lot of water bottles, or some popcorn to hang out.
In general, one reads many reviews, I would not hesitate to criticize them to avoid a bad experience for others if they had, but honestly, out of 100 times I would repeat 110 with them: it is a super professional company, well organized, with human values hard to see today.
(automatic translation from Spanish)
RO
Email Roxana | 20-35 years of age | Experience level: first safari
one wonderful experience by 7wonders safari❤️
100% recommend! Everything went smoothly ever since i have first contacted Evelyn via whatsapp, she has been very responsive to all my requests and offered the best advice.
they have been so flexible and easy to communicate with, made sure our overall experience was the best one from the beginning.
Our guide, Joza is smart, polite and has a wide knowledge about every animal/bird in the savannah and constantly asked for feedback to make sure we are getting the experience we want!
Nathan is a talented chef, humble and hardworking, his food was various and tasty and even made us pancakes and cake!
Both of them helped me surprise my fiance for his bday with cake and wishes and for this i will always remember them.
All in all, i made the best choice in booking with 7wonders and it really was a wonderful tour!
SE
Email Fabian | 20-35 years of age | Experience level: 2-5 safaris
Not recommendable! Book your safari with a different operator, safe the trouple!
I booked the 5-Day Group Joining - Manyara, Serengeti and Ngorongoro luxury package with Seven Wonders Safaris.
Initially everything was really great. Evelyn helped me greatly with getting my lost luggage from the airline to the hotel, all the driving worked out really great and the first day we changed the schedule from Manyara to Tarangire (more animals in Tarangire). We had a wonderful day at Tarangire. The driver Nestory was very experienced and a great park driver/guide. The disaster started from day 2!
I got picked up 2h delayed by an old driver called Abdul. Instead of driving towards Serengeti we drove back towards Arusha to pick up other people from the shared Safari. Why he didn't pick up the others first and me last was unclear to all of us. After arriving at the camp side, we had been told that one of the cars is damaged and the entire group of 12 people needs therefore to wait here for a replacement car to arrive. After having lunch and waiting another 2 hours we finally started the drive towards Serengeti. The drive didn't last very long since the police stopped us and denied us the drive, since the car lacked the permit to transport passengers. After waiting for approx another hours we finally started driving to Serengeti. We arrived the Serengeti park entrance just a few min before they closed the gate around 6 in the evening. From there its another 1h drive to the accommodations/camp sides. Here is where the real mess started. Abdul had clearly no idea where any camp side was. So we spend the coming 5h driving through the dark Serengeti Park, while helping the driver with google satellite images. Abdul constantly insisted that he knows the way, while it was very obvious that he was just randomly driving around (trying to enter roads with clear signs private only, making turns all the time, messing up left/right etc). After 5h I gave up finding my accommodation and we drove back to the main camp side, where we figured out that the car with the cook and tents never made it to the campsite. So the majority of the group had to asked complete strangers if they could join them in their tents without a mattress and sleeping bag. Since it was already 1am I decided to sleep with the driver in the car. Luckily for me the damaged car with the tents arrived in the middle of the night and I got a tent to sleep in for a few hours. During the entire day Seven Wonders ignored all our messages! We could reach anyone in their office. Even the day after I got mostly ignored by Evelyn. This was not the luxury version of safari that I pictured.
I am deeply sad to see how bad the company is handling problems. I can totally see how you can have a great time with Seven Wonders, but be aware that the moment anyone runs into problems, you will be let alone by the company. Problems can and will arise, its the way you handle them and how you communicate with your clients!
Seven Wonders tried to make things good the coming days, by providing me with a private driver and refunding part of the trip, which is the reason why I gave one extra point in the rating. But I would not recommend this tour organizer to anyone!
Maybe worth mentioning that paperwork was done wrongly when we left Serengeti and the driver had to bribe the guards to let us leave the park. Also the transport from Ngorongoro to Arusha lacked some kind of documents, so we were driving around police checkpoints or bribing the police officers to keep going.
FR
Email Guinevere | 20-35 years of age | Experience level: 2-5 safaris
So disappointed for this special trip, very bad organisation of 7 wonders
Hello, we did a 1 day safari to the ngorongoro crater. Everything went wrong (excepting that the car was ok)...we were supposted to be 4 and leave at 6am but the night before, we learnt we were 6, ok why not. And then a few ours later, before going to bed, we learnt we would have breakfast at 8:30 because we had to wait for another 2. I was upset because everyone knows you have to leave early so you see the animals active while it is not too hot. And by the way, all the other groups left at 6...Impossible to discuss...we would leave the Park at 5pm to 'earn those ours back'. The next day, we were still waiting for breakfast at 8:30 so the whole group was complaining! In the end we left at 9:30, arrived at the gate at 10. We were into the crater at 10:30 and went out at 15:30 because the driver did not want to arrive too late in Arusha. I was really trying to stay calm, we spent so much money on this day we dreamt about for so long...about that, in discussion with the others, we learnt that some of us paid 150$ each, others 350$ (we were in between)...they also forgot the water so we had no water and I got very sick that night (was it the food?). And to finish with, the driver only stopped when we asked him to... Please read these reviews before going with them, I wish I had done it...
LT
Email Svetlana | 20-35 years of age | Experience level: first safari
Great first safari experience
This was our first safari and Seven Wonders made it unforgettable experience. The communication before arriving was quick and clear. The program was explained in every detail and all of our questions were answered briefly. We had a very good guide-driver Edward, who picked us up in the morning from the hotel. Edward spoke good english, new a lot about wild animals and could spot many of them. He was a very nice person, highly recommended! We lived in a camp, which was basic but fullfilled all of our needs. We even had a private shower at the back of our tent!! All in all three days at the safari were great and thanks to Seven Wonders Safari.
CA
Email Ailsa | 20-35 years of age | Experience level: over 5 safaris
Do not book with this company
Do not book a tour with Seven Wonders in Arusha. In all of my travels, it was the worst experience I’ve ever had. This is not just a post about a bad tour company, this is a safety warning to all travellers – please do not use this company.
My boyfriend and I booked a safari to the Serengeti and the Ngorongoro Crater for 3 days and 2 nights. Our cook was great, but our guide was awful. We shared the safari truck with two lovely French ladies, and we were all told that the guide spoke both French and English – but he didn’t speak either (other than a few basic phrases), which made communication very difficult.
He couldn’t tell time, and kept telling us to get up for breakfast at 2:00 am (which we actually did the first morning!). He was very disorganized and always late, which decreased the amount of time we got to spend each day in the national parks. We had to set-up and take down his tent each morning to try and speed up our departure time, as he didn’t know how to. He didn’t spot one single animal our entire trip! And when we spotted them he would drive past more than half of them. And on our second day when I spotted a leopard, and we requested to park for a better view, he kept driving and said that we had to go home for lunch, yet proceeded to stop for antelope!!! We’re not usually picky with driving, but he was honestly very unsafe and came close to hitting walls, trees and animals on the road on multiple occasions. He was always on his phone in the truck, and when he wasn’t talking on it he was taking creepy pictures of the young French girl (trying to disguise them as selfies). He made the experience so bad that it brought the French ladies in our truck to tears - they called Seven Wonders several times to complain and to try and get a replacement guide, but the manager of Seven Wonders yelled at them over the phone and called them “liars” and refused to compensate them in any way.
As if this wasn’t bad enough, on our last day we were scheduled to visit the Ngorongoro Crater. Our guide had forgotten to pay our tickets for entry the night before, so we were late entering and late leaving the park. Our guide on exiting the inner gate of the crater told us that we had to pay a $70 USD fee per person for exceeding our permit time. We explained to the ranger that it was our guide’s fault because we arrived late, and the guide lied and said that we had threatened to fight him in the truck (3 small girls and 1 guy vs. 2 grown men!), and that we had made him stay late. When we tried to exit the last gate of the park in a taxi, we were detained because the fee had not been paid. The head park ranger agreed that Seven Wonders should pay the fee, and he arranged over the phone with the manager the he should mobile transfer the money. He never did, and as a result we were kept at the gate until after dark before being allowed to finally leave at 8:30 pm (after waiting for 5 ½ hours).
The next day, we were approached at our hotel in Arusha by the manager of Seven Wonders, along with a group of 5 other men. He told us we needed to pay him the $140 USD. We tried to calmly reason with him, but he was simply aggressive and rude, and accused us of lying. They wouldn’t leave, and harassed us until we asked for the police to be called. The police warned us that these men were dangerous, and that they believed that if we didn’t give them what they wanted they were going to hurt us. The police were unable to charge them unless they did first harm us, so we filed a police report and had to be driven to a hotel outside of town where we were safe.
Please be warned – these are bad people. Do yourself a favour, there are many other tour companies you can choose from.