Fantastic smiles with Fantastic Safaris.
Fantastic Safaris
- Office In:
- Size:
- 20-50 employees (Founded in 2013)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $120 to $500 per person per day (USD, excl. int'l flights)
Reviews
EE
Email Liina | 20-35 years of age | Experience level: first safari
Not reliable
We ordered 4-days safari Tarangire-Serengeti-Ngorongoro, instead of Tarangire they sent us to Lake Manyara! And in the end we did not see Tarangire National Park at all as if you are in the safari already there is nothing you can do! We wrote them and asked refund for the day we didn't get in Tarangire and there was no answer from them. I would definitely not recommend this company as you might not get to national park you wanted to go and for what you travelled to Tanzania at all! This company cannot be trusted!
Reply from Fantastic Safaris
Posted on Nov 20, 2016Dear Liina,
It is said that the clients are always wright but please on this there is a problem on your side. Our manager says he offered you two options;
1- To go to Manyara, Serengeti and Ngorongoro in a private, or
2 - To go to Tarangire, Serengeti and Ngorongoro in a group.
You chose to go to option 1.. but on the last day while in Manyara you said that you also want to do Tarangire which was not on option 1.
However, thank you very much for taking your valuable time writing this feedback.
Email Em | 35-50 years of age | Experience level: first safari
Great staff, but beware a bargain
My day trip to Saadani via speedboat from Zanzibar was a wonderful day out, but not without its complications. Abdallah was helpful and communicative from the start, but I had to pay $17 in Tanzanian bank fees to pay a deposit to hold my spot (not the operators’ fault, I appreciate). When the day of the Safari had to change due to adverse weather, the communication and rebooking process was excellent, and they even drove me to a different part of the island afterwards at no extra cost.
My main complaint is that the boat that took us from island to mainland and back was barely seaworthy. I couldn’t believe it when I saw the small size of the vessel, and learned that we had to wade through knee-deep water to disembark (I had asked beforehand if I should wear a swimsuit and was told no so I got my clothes wet!). En route back, the motor actually stopped working and we had to travel back at a very slow pace as a result, taking almost 3 hours instead of 75 mins. It was worrying, to say the least.
The Safari itself was indeed fantastic, and our park guides were very helpful and friendly and spoke excellent English. All in all a great park to visit if like me you only have one day. We saw giraffe, Impala, elephants, many more animals. It was the ideal first Safari experience.
IN
Email raju | 50-65 years of age | Experience level: first safari
FS do not deliver what promised.They subcontract to the jeep owners who in turn make you a scapegoat
I had specifically booked in July to see the Migration but was very disappointed that the tour operator just takes your money and then he is sub-contracting to the jeep owner who in turn is only trying to cut on his fuel costs and maximise his profit,so in the bargain you are made a scapegoat.
I had opted for a tented accomodation and had specifically asked for the a picture of theinside of the tent where I was shown a tent with a wooden bed inside.Imagine the shock to see a dirtiest mattress with a torn cover given to me in Serengiti and that too on the floor.One should be honest with what one is promising not cheat. I was also charged more than the others in the group.I will not recommend FS to anybody .There are other more honest and less expensive tour operators.
Reply from Fantastic Safaris
Posted on Jul 30, 2015Dear Raju,
Thank you for this review and sincerely this is our FIRST negative review but i am hereby making it clear as below;
(1) A WOODEN BED IN BASIC CAMPING SAFARI:
We gave you the options for tented camping safari and basic camping safari you chose to book for the basic camping safari (not tented safari). The basic/budget camping safari do not have wooden bed but just only sleeping bags, tent and sleeping mattress. There is no where you said you want to sleep in the tented camp with bed, I hope you understand this clearly.
(2) SERENGETI MIGRATION IN JULY:
Raju, It is well known that July is the best season especially in western Serengeti even here in safaribookings it is mentioned that July is amongst the best months for migration (please click this link to view https://www.safaribookings.com/serengeti/best-time ) but please also note that National parks are not like zoo so the animals can freely move from here to there.
However, i respect your review and thank you very much for taking your time on this.
CH
Email Levente | 35-50 years of age | Experience level: 2-5 safaris
It is a very customer oriented team
We went on a safari to Saadani by boat to Zanzibar. We knew that this reserve does not have huge numers of animals...so do did not have high expectations. It was a convenient option of same day safari. Kids enjoyed it and that is the most important. Great value for money!
Email Barb | 50-65 years of age | Experience level: first safari
Everything I imagined
Being a solo and independent traveller I had a few requirements for my safari choices when on Safari bookings.com and Fantastic Safaris kept coming up in my searchs. Solo traveller, any day start, price, sights and itinerary which were high on my list. I started the process of booking and payment which was all easily done by email/online and confirmed. Once in Tanzania before my trip, I was contacted to confirm things once again. Once on safari everything was handled really well. Great transportation with a very interesting and knowledgeable guide, our own cook with great meals and awesome sights of animals, scenery along with everything I imagined safari in the Serengiti to be. I would use Fantastic Safaris again if I had the opportunity of going on safari again.
BG
Email Emine | 35-50 years of age | Experience level: first safari
The best
the name speaks for itself it was a fantastic experience. thank you to mr toyo and our zoologist and driver who made our one day safari in makumi unforgettable. we saw many animals. I recommend a FANTASTIC SAFARIS!
FR
Email Stéphane COLONNA | 50-65 years of age | Experience level: first safari
A fantastic day!
The release on Mikumi is very well handled from start to finish. With the added bonus of a guide in French for us and the two other occupants of the Land Rover.
Good explanations from the guide who gives travelers time to take photos.
Enjoy your break meal!
(automatic translation from French)
EE
Email Kevin | 20-35 years of age | Experience level: first safari
Excellent, everything went smoothly
Great and professional service.
The biggest praise goes to our safari guide Isaack who was perfect in spotting animals and explaining to us.
PT
Email Cristina | 20-35 years of age | Experience level: first safari
Amazing
All experience was amazing from beginning to the end. A life experience. One of the strongest motives to visit Zanzibar was the possibility to do an one day safari and was just perfect. The day was perfect and we saw a lot of animals in real wildlife. The price was fair and we strongly recommend Fantastic Safaris to do an experience like this
BE
Email Erik Genbrugge | 20-35 years of age | Experience level: first safari
Very passionate people!
The tour operator was very flexible and passionately. We enjoyed the atmosphere of the trips and guide and loved visiting the tourism school that is part of the company. It was really nice to talk to the future of the tourism industry in Zanzibar and I really can only recommend this company!