Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 155
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 155 Reviews
Chris   –  
Germany DE
Visited: January 2024 Reviewed: Feb 11, 2024

Email Chris  |  65+ years of age  |  Experience level: 2-5 safaris

Great trip, thanks for everything!
5/5

Alex from Mamasavana organized the Tanzania leg of our trip. He was always available and did a great job of fulfilling our wishes.
Harun was our local guide and supervisor. He was not only helpful and a wonderful travel companion, but also excellent at tracking down the animals. The friendly support from both of them made our trip much easier, especially when we had to change our plans for health reasons.
We have no regrets about booking locally rather than through a German company.
Thanks so much!

Ryan k   –  
Australia AU
Visited: December 2023 Reviewed: Jan 3, 2024

Email Ryan k  |  20-35 years of age  |  Experience level: first safari

Fantastic experience - Ticked all boxes - Great communication
5/5

My wife and I had a fantastic time on the 9 night tour beginning in Nairobi. Our experience was as follows:
Initial enquiry/booking process: I had reached out to a number of different safari operators and Alex from Mama Savana was prompt and detailed in his responses that made the decision to book with him an extremely easy one.

Deposit and payment process: As with any large overseas transfer there is an element of risk. Alex was able to provide a very simple payment link that enabled me to pay with card. I received a receipt and confirmation from Alex almost instantly.

Arrival process: I provided the team our flight details and arrival time. Upon arrival in Nairobi Sammy was there to greet us at the airport to take us to our hotel. A note to others that you need evidence of the Yellow Fever vaccine to enter Tanzania from Kenya. We were also able to purchase our visa at the border.

The accommodation: The accomodation was great and provided everything we needed for our time travelling through Kenya and Tanzania - They are as good as you could possibly expect when travelling in remote parts of Africa. There were some highlights though. The Simba lodge and the coffee lodge being stand outs.

Safari and Guides: We were fortunate enough to have two extremely professional and experienced guides in Sammy (Kenya) and Harun (Tanzania). Both had their own style in telling us about the different facts and information about animals and landmarks that was great for us too.

We didn’t know what to expect when it came to seeing the animals in the reserves, but we soon realised it’s difficult to see all animals at least once with the leopards, cheetahs and Rhinos being the most elusive.

Our guides did everything they could to make sure we saw everything and in the end we did! We even saw a leopard and cheetah for a second time on the last day in the Serengeti. I can’t express how good these men were at making sure we had a great experience.

Also a very special mention to their driving abilities. I had read some other reviews that mention this, and didn’t think much of it. But wow. These guys get that Landcruiser in and out of places you wouldn’t think possible.
On the dodgiest of roads we felt extremely safe in these capable hands.

Overall we had a fantastic experience and I would certainly recommend anyone to go with Mama Savana

Olga   –  
United States US
Visited: October 2023 Reviewed: Nov 5, 2023

Email Olga  |  50-65 years of age  |  Experience level: first safari

Knowlagable, professional, friendly
5/5

I had 24 day tour organized by Perfect wilderness tours and safaris based in Kenya and Mama Savana based in Tanzania. I spent 5 days in Tanzania visiting Serengeti, Ngorongoro crater, lake Manyanara, park Tarangire. I wold like to thank my Tanzanian guide Mustapher for his knowledge and his professionalism and his friendliness. We were able to see lions, elephants, leopards, lots different types of gazelles, wildebeests, zebras, buffaloes, baboons and many other types of wild animals that populate parks in Kenya and Tanzania. I would like to praise friendliness and welcoming feeling of Kenyan, Tanzanian people and people of Zanzibar during this trip.

Kris   –  
Canada CA
Visited: October 2023 Reviewed: Oct 26, 2023

Email Kris  |  65+ years of age  |  Experience level: first safari

Mama Savana orchestrates unforgettable safari adventures in Kenya and Tanzania.
5/5

My daughter and I recently embarked on a safari adventure with Mama Savana, exploring the breathtaking wilderness of Kenya and Tanzania. I can't emphasize enough how exceptional our experience was. From the moment we set foot in East Africa to the last day of our tour, every aspect was meticulously planned, seamlessly executed, and filled with unforgettable moments.

Mama Savana's team comprises seasoned experts with unparalleled knowledge of the region's wildlife, ecosystems, and cultures. Our safari guides were not just guides; they were passionate storytellers who shared their deep insights, making every game drive an educational and awe-inspiring experience.

The wildlife encounters were beyond our wildest dreams. Witnessing the "Big Five" in their natural habitats was a dream come true. We also had the privilege of observing countless other fascinating creatures, thanks to Mama Savana's in-depth understanding of the best times and places for animal sightings.

One of the standout features of this tour was the opportunity to connect with local communities. Our interactions with the Maasai people were eye-opening and heartwarming, giving us a profound appreciation of their rich traditions and way of life.

A particular highlight of our safari tour with Mama Savana was the delightful surprise arranged by our operator Alax. He rerouted our tour via a local village, where we were warmly welcomed into a private home. There, we had the privilege of savoring local culinary delights prepared by the talented cook of the village.

The flavors were exquisite, and the experience was truly unique. It felt like we were part of the family, sharing stories and laughter over a delicious meal. This unexpected cultural immersion was the icing on the cake of an already exceptional journey.

Alax's thoughtful gesture and the warm hospitality of the local villagers left a lasting impression on us, a memory we will cherish forever. Mama Savana and Alax, thank you for going above and beyond to make our safari experience truly unforgettable.

Mama Savana ensured that every place we stayed was a unique and comfortable retreat. From luxurious lodges to cozy tented camps, each offered a different perspective on the landscapes and a chance to immerse ourselves in the surroundings.

Mama Savana's commitment to responsible and sustainable tourism practices was evident throughout the journey. Clearly, they care deeply about preserving the environment and cultures of the regions they operate in, and we wholeheartedly support these principles.

Our safari with Mama Savana will forever hold a special place in our hearts. It was a magical, life-enriching experience for both of us. We're already dreaming of our next adventure with Mama Savana and can't recommend their services highly enough.

Thank you, Mama Savana, for creating a journey that surpasses expectations. Your dedication to excellence truly shines, and we look forward to the day we can explore with you again.

Ilan   –  
United States US
Visited: October 2023 Reviewed: Oct 17, 2023

Email Ilan  |  35-50 years of age  |  Experience level: first safari

Amazing experience
5/5

MamaSavana handled the Tanzania leg of our safari covering lake mayanara, ngorogoro crater, and the Serengeti. We had a great time, and our driver Harun went out of his way to make sure we got the most out of this once in a lifetime trip.

Iva   –  
Czech Republic CZ
Visited: October 2023 Reviewed: Oct 11, 2023

Email Iva  |  20-35 years of age  |  Experience level: first safari

Everythibg was perfect, from the start to the end of the trip
5/5

We chose Mama Savana by all the good reviews here in safaribookings.com and we did the correct choice! From the very beginning we spoke with Alex over Whatsapp, very fast replies and he helped us with everything and we did many changes in the plan so that it fit our budget and our requirements. We did 7 days safaris including Masai mara,Serengeti, Ngorongoro, Tarangire and Amboseli park and we had amazing time! Everything went very smooth, form the pick up in the airport until the end,we had three different guides and we loved especially Hasan-Guide in Tanzania as he knew lot of things and he always found hidden animals around ;) the campings we stayed were very nice and the food as well. We can recommend this safari 100% for everyone as they are very profesional and the guides are really passionate about animals

Dan   –  
United States US
Visited: August 2023 Reviewed: Sep 11, 2023

Email Dan  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience!
5/5

We had an amazing time on our honeymoon safari with Mama Savana! We went to Masai Mara, Serengeti, and Ngorongoro over a six day period. Our guide Simon in Masai Mara was good and our guide named Good Luck in Tanzania was great!

The wildlife was incredible, we saw all the animals we expected and much more! We were able to witness the Great Crossing at the Mara River which was a real treat. Good Luck was an awesome guide and was very knowledgeable about not just the wildlife but the geology, history, and socioeconomic aspects of Tanzania. He was also very good at spotting animals that were very difficult to see and helped is get the best photos.

The Mama Savana customer service was excellent. Alex and his team were very responsive and well organized. They seamlessly took care of all our transfers and accommodation from beginning to end and provided accommodation recommendations outside of the tour as well. They were able to satisfy any special requests we had and customize the tour based on things we wanted to see. The accommodation was very nice and comfortable especially for the non-luxury safari that we booked. The safari vehicles were well maintained and comfortable.

The success of our trip is all thanks to Mama Savana, and we can’t recommend them enough. If you get a chance to request a guide, we highly highly recommend Good Luck!

Krissy   –  
United States US
Visited: June 2023 Reviewed: Jul 21, 2023

Email Krissy  |  20-35 years of age  |  Experience level: first safari

An Expert Tour Operator!
5/5

We just returned from our honeymoon to Tanzania & Zanzibar, booked through Mama Savana. Our vacation was incredible and unforgettable, and exceeded all expectations!

The team at Mama Savana truly knows how to deliver exceptional customer service. From my initial inquiry to the final follow-up after the safari, Alex was prompt, attentive, and genuinely passionate about making our trip a success. He patiently answered all my questions and customized the itinerary to cater to our preferences and interests. Upon arrival to JRO, Issa was there to greet us and transfer us to Arusha. Later that evening, Alex met us where we paid him the balance in cash (which I was initially hesitant about, but it worked out great).

The next day, we began our 5-day safari. The heart and soul of any safari lie in the expertise of the guides, and our guide Mustapher couldn’t have been better! He was not only knowledgeable about the wildlife and landscapes but also enthusiastic about sharing his insights. Each game drive felt like a unique adventure, and we were privileged to witness the captivating beauty of Africa's diverse wildlife up close. In addition to seeing the Big Five in two different parks (Serengeti & Ngorongoro Crater), we saw countless other amazing animals and the sheer amount of wildlife left us in awe. We had so much fun riding in the well-maintained Land Cruiser that Mustapher cleaned out each night. Mustapher let us spend as much time watching different animals as we wanted, and would always ask before continuing the drive.

Our accommodations were fabulous throughout the whole trip. We stayed in a range of luxury lodges and tented camps (Burunge Tented Lodge, Lake Manyara Kilimamoja Lodge, Osinon Camps & Lodges [2 nights], and Ngorongoro Oldeani Mountain Lodge). We were treated with outstanding hospitality everywhere we went. Falling asleep to the sounds of wildlife and waking up to breathtaking vistas was an experience like no other.

After our 5-day safari concluded, we took a Flightlink flight from Arusha to Zanzibar where we relaxed for 4 days on the pristine beaches.

The success of our trip is all thanks to Mama Savana, and we can’t recommend them enough. And if you get a chance to request a guide, we highly highly recommend Mustapher!

Rafa   –  
Mexico MX
Visited: July 2022 Reviewed: Jul 8, 2023

Email Rafa  |  35-50 years of age  |  Experience level: first safari

Best Service! Trip of a lifetime!!
5/5

If you are looking for the best experience, service and value for your money look no more!! Mama Savana is the way to go!!

This had been our all time dream trip, but we had no idea where to start and where to go as we knew no one that had done this trip. We reviewed tens and tens of operators from different sites and different countries, from South Africa, to Kenya to finally land with Mama Savana in Tanzania. From the first communication Alex was amazing guiding us thru all the different options and answering promptly every single question, he help us planned every bit of the way and provided content for us to review and tailor suit our trip to exactly what we were looking for!! Once on the trip Alex made sure we were taking care off every step of the trip and solved all minor issues with excellence!

We are a family of 5 (3 boys 16,14,12) We did a 10 day Safari visiting Tarangiere , Lake Manyara, Serengeti and Ngorongoro National Parks each with its own magic but Serengeti was our absolute favorite!!

Our tour guide Mustapher best guide ever!! He knew every road, every corner like the palm of his hand. His is very knowledgeable of the wildlife and had great stories to keep us all entertained!! He always knew where to position us for the best view of the different animals but always being very respectful of the animals and making sure we were not harassing them, something that was very important to us as we did not want to disturb the wildlife just for a better view. He was beyond patient and 100% committed to making us have the time of our lives, we would answer all of my kids questions with deep explanations and in a way that kept their attention for hours!! Every day he went above an beyond!! He would take us far from the crowds so we could enjoy the amazing Savana and animals in solitude, which was a must for us.

We can not thank enough Mama Savana and all their staff (Alex, Issac, Mustapher) for a trip of a life time!! We will return and we would do it all over with them!!

Highly recommended!!

Why Tanzania:
Happiest People on earth and best service
Very Safe and clean country
Amazing food
Best safaris

Aref R   –  
United States US
Visited: June 2023 Reviewed: Jun 24, 2023

Email Aref R  |  35-50 years of age  |  Experience level: first safari

Amazing Experience and Vacation of a Lifetime
5/5

We took a 14 day customized tour of Tanzania and Kenya. The experience was unbelievable. Starting from the customization of the trip through Alex, to visiting the parks and spending time with the tour guides, to the accommodations etc - it was surreal. Alex is an excellent owner and he communicated with us from day 1 when I first reached out to them thinking about the tour. He would communicate via WhatsApp and/or Email and customized the tour based on our interests. He even came to meet us personally on the first day. The accommodations set by him were breathtaking - luxurious tents and lodges in the middle of the desert, great food, to waking up to seeing the animals in our backyard. The actual tours were even better and magnificent - we had Hassan in Tanzania who was very polite and knowledgable. Knew the parks and areas very well and was able to show us all the animals. We had Sammy Brio in Kenya who was just as good. The overall experience was just amazing. Definitely one of our best vacations yet. Would highly highly recommend Alex and the team of Mama Savana.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 155
  • 4 star 4
  • 3 star 0
  • 2 star 1
  • 1 star 1
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