Reviews

Sort By: Date Most Helpful Rating 21-30 of 34 Reviews
Piotr and Magda   –  
Poland PL
Visited: February 2016 Reviewed: Feb 19, 2016

Email Piotr and Magda

The best safari operator
5/5

We've had the best safari experience with SafariBook Evolution I can imagine. The operator is reliable, very carrying of guests, reception is easily reachable in Arusha. Our guide was extremely friendly, communicative and with an amazing eye for animals and our cook was a food-magician (on the safari, I've had the best pumpkin soup ever). Also, we saw the Big Five, so our trip was complete in every manner. We strongly recommend SafariBook Evolution!

WorldTravell3r   –  
United Kingdom UK
Visited: February 2016 Reviewed: May 5, 2016

Email WorldTravell3r  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of WorldTravell3r and not that of SafariBookings.
Terrible choice to sub-contract the Tanzania portion of our Trip
2/5

We recently went on a Safari (Kenya and Tanzania) with SafariBookEvolution. These guys can handle Kenyan safari alright, but they were not forthcoming about the fact that they don't run the Tanzanian safari themselves, and it was nothing short of a disaster as they sub-contract to Jackpot safaris (who basically give you dangerous cars, careless guides and put your lives in danger. See below the list of issues we faced. I wouldn't recommend them and can't say much for Safaribook Evolution as they but us in a very terrible situation.

Kenyan Safari issues

1) no power at destiny Eco camp for 2 days
2) no hot water at destiny Eco camp for 2 days, although we were promised.

Tanzanian Safari issues

Safety - We put our families in danger. Don't risk it!

1) Car's door kept opening right in the middle of game drives and on the highways endangering our families.

2) The car's open top literally fell on us which could have killed all of us. Thankfully we were sitting at that time.

3) Car broke down in the middle of forest. And the driver had least concern for our safety. A speeding vehicle nearly crashed on our car.

4) We were lost in the jungle of for four hours with the driver George not having a clue about where we were. He didn't even have the mobile number of the Kati Kati camp.

Value for Money - Zero

5) We paid a lot for the Kati Kati camp's luxury tent, but stayed there just for 8 hours in Kati Kati camp without enjoying any part of the stay. Thanks to George who got us lost in the jungle.

6) Car was small and cramped in Tz for 3 days. When we complained about this, George said he couldn't drive the other car so we ended up using the same cramped car for one more day which eventually broke down.

7) The guide/driver was very rude and arrogant, not well informed(like he didn't have the phone number of the Kati Kati camp when we were lost in the jungle.

8) The tents given to us at the flamingo hotel were so small. We had to pay $200 extra to get the rooms. Andrew (Jackpot Safari) threatened to cancel the whole safari even though he saw we had 2 small kids.

9) No binoculars for the Tz safari, although we were promised that we will be given one.

10) The itinerary was changed mid way, only one day at the Tarangire national park as opposed to two days.

11) the Tz driver has a total lack of interest with the safari, with us having to push him to go on game drives. For example we spent only 2 hours at the Lake Manyara game drive. Then we had to call the managers to get him to take us to another game drive.

12) The Tz driver only drove us around the main gate most of the time. We had to constantly push him to drive a little bit further. As soon as he shows us one thing, he will be satisfied, but we were not as we have paid a lot of money.

13) The last two days were completely useless, especially Tarangire was a complete waste of time. We didn't see anything partly because of the itinerary change. George, the Tz driver, lied to us that Tarangire will take 3 hours to reach when it took only an hour and a half.

14) The Tz driver tried to sneak into all the parks without paying for the kids

The list goes on. But there are two big things to keep in mind. First, Safaribook Evolution never informed us that they subcontract the trip in Tanzania, nor did they tell us who it would be doing our trip. In the end they are responsible for our trip and our safetey. Second, was anytime we spoke to Andrew about the problems he was not willing to discuss ways to solve them, but would simply threaten to stop the safari and abandon us in Arusha. This is very unprofessional, especially as we were only asking for what was written in the itineary and to be in a safe vehicle.

Don't use them of Tanzania!!!

Erin   –  
Canada CA
Visited: February 2016 Reviewed: May 17, 2016

Email Erin  |  20-35 years of age  |  Experience level: first safari

Amazing! We had an amazing guide and an amazing cook! We highly recommend this group!
5/5

This company was easy to deal with. They were quick to respond to emails. The safari was more than we imagined. We had Onesmus as a guide and Kioko as a cook. Both were amazing! We will be back and we will be requesting them!

Kevin & Monica   –  
Canada CA
Visited: February 2016 Reviewed: May 18, 2016

Email Kevin & Monica  |  35-50 years of age  |  Experience level: first safari

Awesome Safari Experience
5/5

Steve was excellent with communication and made planning our trip easy. Onesmus (our guide) and Kioko (our cook) were outstanding. Onesmus went above and beyond to ensure we had an enjoyable safari and that we saw all we could see. He was very informative and took a genuine interest in showing us his country and it's wildlife. Kioko's food was delicious and there was plenty of it! He was even kind enough to make us banana pancakes again when we requested, so yummy!
We spent 4 nights in tents. They were quipped with bed, toilet and shower (with hot water). They were quite comfortable considering you are on safari. The one night in a hotel was lovely and everyone at all locations were very friendly and helpful.
Overall I would recommend SafariBook Evolution- it was a trip of a lifetime.

Anton   –  
Netherlands NL
Visited: June 2016 Reviewed: Jun 22, 2016

Email Anton  |  35-50 years of age  |  Experience level: over 5 safaris

Awesome Experience with SafariBook Evolution
5/5

I just finished my 4 days Tanzania Safari. I joined a group of 5 people, strangers but came to find out we all come from the same country which was a welcomed coincidence. We had a great time with our guide James and stomach doctor Buri. Steve with communication was perfect, quick and professional. I had read a scary review but he assured me that their service is perfect and they have their own office and vehicles. I took a risk and it was worth it. We met at their office in Arusha Centre Tourist Inn before the safari for payments, then proceed the safari which was more than I ever imagined or expected. The entire 4 days to Manyara Serengeti Ngorongoro crater was handled professionally and I have high standards.
I really liked Safari Book Evolution. We managed to see all wild animals and the service was great. It was an excellent option in terms of value for money. James, Buri and Steve I will never forget you, thank you all for the experience.

Marleen   –  
Netherlands NL
Visited: June 2016 Reviewed: Jun 23, 2016

Email Marleen  |  20-35 years of age  |  Experience level: first safari

Had a great safari!
4/5

SafariBook Evolution provided a great service. Steve responded on my emails almost immediately and was very helpful with everything. Since I was a young and single traveler, I asked whether it was possible to join a group with young/single travelers as well. He advised me to leave on a particular date so I'll have a great group to travel with and he was right! The group was awesome and I loved to tour. The driver and cook were great and they were able to tell a lot about the country and the animals. They really loved their job, which made the tour even better!

Aneth brokish   –  
Germany DE
Visited: June 2016 Reviewed: Jul 16, 2016

Email Aneth brokish

“Good Services and nice Customer Services”
5/5

I just wanted to do something very special. I had never done anything big and I realized it was now or never. Well there is nothing bigger than Mt. Kilimanjaro in Africa. we enjoyed our trip, everything was super Okay.. thank you...

Kyusuk Lee   –  
South Korea KR
Visited: July 2016 Reviewed: Jul 22, 2016

Email Kyusuk Lee

nice and wonderful experience i have ever
5/5

Everything is perfect literally from start to end. we saw all of animals in Masai we could see, big 5 even for one day! It was lucky. I am absolutely recommending this for you guys who are expecting to see tons of animals and to have a unforgettable experience.
Thanks ! 감사합니다! 최고! best experience!!

Shirley   –  
Singapore SG
Visited: September 2016 Reviewed: Sep 27, 2016

Email Shirley  |  20-35 years of age  |  Experience level: first safari

professional team, well organised and value for money
5/5

I joined a 6-day safari tour to Maasai Mara, Lake Naivasha and Amboseli with my 3 other friends and I must say the tour was very well organized by Safaribook Evolution. Steve was prompt in replying emails most of the time and gave us good advice about our trip. Sam, our driver/tour guide, is absolutely fantastic, he knows very well the way in the national parks and he was very proactive in giving us the best spot for viewing of wildlife. We managed to see all the big 5 in one single day and snap some real good photos. One of us got his luggage delayed due to the airline’s mistake and Steve did his best to communicate with various parties and sent the luggage to somewhere near Lake Naivasha on day 4 for us to pick up on the way to Amboseli. It was a huge relief for my friend and we felt truly thankful of that. All in all, I think the tour was value for money and well delivered up to our expectation. I would recommend it to anyone who is keen to visit safari in Kenya.

Jean   –  
United States US
Visited: December 2016 Reviewed: Dec 14, 2016

Email Jean  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible 3-day/2-night tour at Maasai Mara
5/5

I’m so glad a friend recommended Safaribook Evolution to me. Steve’s communication with me throughout the booking process was fast and friendly through WhatsApp. Sam was our driver for our 3-day/2-night trip to Maasai Mara and he really made the trip for us. Sam is an experienced driver (6 years!) and knew where to go to show us the animals. He usually spotted the animals before we even saw them. He even brought binoculars to share, which greatly improved the experience. Sam is super friendly, helpful, and is always smiling. We were fortunate to have excellent weather and we saw soooo many animals (lots and lots of big cats!), more than I expected. For our trip we stayed at the Sinai Camp, which served us good food and had very comfortable tents and beds with private bathroom. Our trip to the nearby Maasai village was also a wonderful experience. Overall our Maasai Mara tour was an unforgettable experience and I have Safaribook Evolution to thank for that. I will definitely recommend Safaribook Evolution to all my friends.

Average User Rating
4.5/5
Rating Breakdown
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  • 4 star 2
  • 3 star 1
  • 2 star 2
  • 1 star 2
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