Heritage of African Jungles
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $1,520 per person per day (USD, excl. int'l flights)
Reviews
CH
Email SKB | 35-50 years of age | Experience level: first safari
Amazing Safari Organizers and Guides
Naomy and our driver/guide Francis were amazing in planning and giving us good experience at Kenya - our first African country! The stay was good too - good value for money ! Really appreciate the team’s flexibility , friendly behavior and the stays they organized. Would recommend them anytjme !
And we saw the Big 5
US
Email Paul | 65+ years of age | Experience level: 2-5 safaris
Don't have a tour with this company. Don't give them any money until tour is over.
My wife and I were supposed to have a 17 day Kenya and Tanzania Safari from June 26 through July 14 2022. Heritage of African Jungles (Naomi Kemboi or sometimes Kigen) contacted me through Safari Booking. We shared a lot of emails between their email address (heritageofafricanjungles@gmail.com) and mine. After then I transferred money twice in Apil and June through wire (more than $12,000) because they insisted wire transfer. After receiving final payment, they stopped responding to my emails. I called Naomi, and she said that she had not received any money and money was sent to the wrong place because their email was hacked by somebody and she thought that I had cancelled my reservation. she insisted that money was received by somebody else. However cancellation letter Naomi said she received was classified as a spam mail and my email address was not mine. Investigations through many sources are under progress to find out who has committed this fraud crime. I think there is only one or two people working inside the company. This fraud case was completely caused by Heritage of African Jungles and they should be responsible for the loss, but Heritage of African Jungles does not respond to me. I want to inform everybody of this serious fraud case in order for him or her not to have monetary and mental damage like me. My wife and my dreams for the last two years have been completely broken away due to this fraud.
Reply from Heritage of African Jungles
Posted on Aug 6, 2022Dear Paul,
Its quite unfortunate reading such a review from you despite our constant communication in resolving this matter! The Investigation is still underway but i can see you have already ran out of patience and decided to write such a terrible review about us! First of all the email address that you have said you communicated to us with is wrong ! We have all the evidence and proof to show that you were not dealing with us but with a different person purporting to be us or me, an imposter or a fraudster where you ended up transferring money to a Nigerian bank account without verifying that the information you received was real or fake ! You never took time to call us or even whatsapp despite the fact that you had all our contacts with you ! Following all the conversations between you and the fake person actually raised read flags, at some point you even asked this person what was the relationship between him and Heritage of African Jungles but you still went ahead and send him the money not once but twice without receiving a formal receipt ! It was so devastating as we do not force our clients or any one to send money ! as per the conversation you shared with us showing the conversation between you and the other person, it actually confirms that he was so much in a hurry to receive money from you even to an extend of demanding that you pay before such a such a day! A professional person and a reputable company like ours do not do this ! The matter was reported from our end but we did not receive enough evidence that shows the money was actually transferred to the wrong person which you said was confidential and we accepted. We have provided you with all the information as requested but since then, you have been threatening us that if we do not compensate you for the loss, you will publish a bad review in all the websites and social media! You want us to take full responsibility while the fact remains that you did not take due diligence while transferring the money to a bank in different country while the actual tour operator is in Kenya! It was such a huge mistake ! You never got a formal receipt for the payments, which proves that this was fraud ! You are blaming us for something as serious as this as we didn't receive any money from you. On my last email, I personally asked you how we can amicably come to an agreement about settling the issue but you thought of tarnishing our name instead. We feel that this is quire unfair and untrue.
UA
Email Maryna Pavlenchyk | 20-35 years of age | Experience level: first safari
Our safari was simply amazing! Diligent guide, prompt communication and wonderful service!
Million thanks to Naomy and Francis (our guide) for 7-day and 2-day safari organized for us! Everything was just like I wanted - timing, safari experience, accomodation and communication. Special thanks to Francis for trying to find diverse wildlife for us, we were lucky to see a leopard three times during 7-day safari and that's for sure due to Francis' diligent approach. I also enjoyed communication with Naomy - I had many requests and all replies were prompt and relevant. I would definetely recommend this company to my friends.
DE
Email Ralf Werner | 50-65 years of age | Experience level: 2-5 safaris
Amazing 5 stars tour operator
We had an absolutely perfect and unforgettable 12-days Safari with Francis. All our dreams came true… Our guide Francis was really amazing, we will never forget this wonderful experience in our life and are looking forward coming back on Safari with Heritage of African Jungles next year… Maybe then we will enjoy Meru NP and perhaps Lake Turkana area.
The organization by Naomy was simply unbeatable, all our needs were met perfectly
Naomy go on like this!
Yours
Ines and Ralf from Germany
PL
Email Arkadiusz z rodzinką | 35-50 years of age | Experience level: first safari
Great safari in Kenya
We took 6 days safari + 1 day in Nairobi with Heritage of African Jungles. During this time we visited the Masai Mara, Nakuru, Lake Naivasha and Amboseli national parks. We saw the most animals in Masai Mara. We are very pleased with our driver Francis. If we had to decide again, we would probably extend the safari by 1 day to be able to reduce the pace a little and enjoy the atmosphere of accommodation. During our trip it rained a lot, although it should have been a dry season, but the rains were mainly at night and did not bother, but the temperature was very nice (max 25 degrees, at night min. 17). If you would like to help local residents, try to do it wisely - handing out sweets through car windows teaches begging. Try to find a support organization operating in Kenya before going online, e.g. the Polish "They Have a Future" Foundation - ask them how you can help.
US
Email Michele | 50-65 years of age | Experience level: first safari
Fantastic Trip with Heritage of African Jungles!
My husband and I recently did a 10 day safari in Kenya and Tanzania that we booked through Heritage of African Jungles. We had a phenomenal experience dealing with Naomy and appreciated how meticulous she was with all of the details of our trip. She addressed all of our concerns and helped us plan a Celiac safe trip for my husband who has Celiac disease. We can't say enough about our driver Francis. He was personable, knowledgeable and flexible. We would highly recommend requesting him. We would absolutely use this company again.
A perfectly organised and carried out excursion into garden Eden (Amboseli, Maasai Mara Nat. Parks)
Our family has spent the last 5 days of the year 2019 on a Safari Tour with Heritage of African Jungles in Amboseli and Maasai Mara National Parks. The organization of the trip was excellent. We were picked up on time on the first morning by our guide Francis. He was not only a very charming, nice and caring person but also an excellent and reliable driver who safely guided us on the most difficult terrain through the National Parks, as well as being very knowledgeable about wildlife, and nature. It was really remarkable how he could spot animals hidden in the bush while navigating on muddy and bumpy roads.
Most significantly of all, he guided us to the right spots at precisely the right moments, so we could see, among others, lions and cheetahs often before other cars arrived. Leaving us to watch the animals quietly in their own habitat undisturbed.
The accommodations (Kibo Lodge, Sentrim Mara Lodge) in both parks was excellent, clean, friendly and offered good food.
We can highly recommend this company and would give them the top rating. If you are lucky and you have Francis as your guide you will enjoy a wonderful holiday in this garden Eden.
Email Jakub | 20-35 years of age | Experience level: first safari
Amazing safari to Masai Mara, Nakuru, Naivasha and Amboseli
We had a great time with Heritage of African Jungles on our 7-day safari to Masai Mara (3 nights), Nakuru (1 night), Naivasha (1 night) and Amboseli (2 nights) in October 2019. It was very easy to organise the trip with Naomi, who always responded promptly and was open about all the costs. The camps that Naomi suggested for our price range all turned out be excellent and in fact exceeded our expectations. She was also flexible and happy to customise our itinerary - as we planned to go to Mombasa after visiting Amboseli, she bought train tickets for us from Emali to Mombasa and organised transport for us from the train station in Mombasa to our hotel in the city centre.
Our guide at the safari, Peter, was always in a good mood and keen to share his knowledge about wildlife and more generally about Kenya. He was always early and patient with us (we took a lot of pictures!), and made a lot of effort to make sure that we had good sightings of animals (and Kilimanjaro in Amboseli). With Peter as our guide we felt that everything has been taken care of and that there is nothing we should worry about. He did this until the very end of our trip, making sure that we made it through security at the train station in Emali.
We managed to see each of the Big Five animals multiple times (lions, elephants and buffalos in Masai Mara and Amboseli, leopards in Masai Mara, and rhinos in Lake Nakuru). We were very lucky to be able to watch a leopard walking for about half an hour in Masai Mara. Other highlights include seeing lion cubs, a small giraffe that was less than one week old and a group of five cheetah brothers in Masai Mara, a large group of elephants in the Mara River, seven rhinos (including a small one) in Lake Nakuru and elephants in front of Mount Kilimanjaro in Amboseli. We also enjoyed the boat trip on Lake Naivasha and walking among giraffes, zebras, wildebeest and impalas on the Crescent Island.
Before the safari, we also went on a day trip around Nairobi (to David Sheldrick elephant orphanage, Giraffe Centre and Karen Blixen's house) with Francis, which we also enjoyed very much. After the trip, we asked him for restaurant recommendations and the place he suggested turned out to be exactly what we wanted (very good and not too expensive food).
We highly recommend Heritage of African Jungles and will definitely book a safari with them the next time we come to Kenya! Asante sana!
Fantastic safari ,well planned, full value
Heritage of African Jungles was from the beginning on top of the planning , quick reply, flexible in choice of lodge /camps special thanks to Gladys and Naomy.
The guys driving and taking care of the daily game drive really gave us the whole package ,we saw it all . for that special thanks to Sammi and Peter
The trip included 8 days safari AMBOSELI-NAKURU-MASAI MARA with extras such as , balloon trip, and a day in Nairobi visit to Karen Blixen and Sheldrick elephant orphanage
All arranged by Heritage of African Jungles ,never did we doubt the company ,and never did we wait for anything , best recommendation from us.
Email David | 35-50 years of age | Experience level: 2-5 safaris
Excellent Safari
Excellent value for money and well organised. Queries dealt with quickly and efficiently. Joel our driver/guide/spotter always extremely helpful and very friendly. Went out of his way to assist. I would definitely recommend company and Joel, and look forward to another safari in the future :-)