Heritage of African Jungles
- Located In:
- Size:
- 10-20 employees (Founded in 2012)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $100 to $1,520 per person per day (USD, excl. int'l flights)
Reviews
Email Lee Bradley | 35-50 years of age | Experience level: first safari
Brilliant. Trip of a lifetime ! If I could give 6 Stars for outstanding I would.
Our whole adventure was sublime from the start of our 7-day Kenyan safari until the end. Francis, Naomi and Joseph were the consummate professionals and they made our safari even more special, and we will genuinely not forget it for the rest of our lives. We opted for the mid-level safari with 4* lodges and every single one of them (2 nights Amboseli - Kibo Lodge, 1 night Nakuru - Lake Nakuru Lodge, 2 nights Maasai Mara - Mara Sopa Lodge and 1 night Lake Naivasha - Lake Naivasha Sopa Lodge) was perfect with very high standards of luxury. Francis our guide was amazing...punctual, funny, kind, polite and a gentleman. He made sure we had the best time when out on a Game Drive, (Safari) We got to see so much wildlife in their natural habitat thanks to him and it was simply fantastic. I cannot recommend or speak highly enough of Heritage of African Jungles, my wife and I are experienced travellers and they didn't put a foot wrong. From picnics on the open savanna, to getting very close to lion cubs feeding, and elephants mere feet away on the trail, they get top marks for making it happen. Communication pre-safari was excellent and a deposit of 20% secured a trip that had been on our bucket list for years. From the bottom of our hearts we thank you guys for your hard work and wish you all the success in the world, you truly deserve it. Our upmost respect. Lee & Olya Bradley.
Email Kim | 20-35 years of age | Experience level: 2-5 safaris
brilliant, friendly company
I took my mother and brother to Africa for the first time and was concerned about tour quality. Booking trips for a country you havent been to is tough! If it was only me I'm not so bothered, but having my mother especially who worries and needs good quality services it was a big concern for me! During our week we used two tour companies and African Jungles was by far the best. The tour guide Naomi and our driver (sorry forgot his name!) were two incredibly friendly, helpful people. We had a wonderful day out with them, and would definitely recommend to any other Kenya travellers! Thank you :)
PH
Email Duoi | 35-50 years of age | Experience level: 2-5 safaris
Honest to Goodness
I booked and travelled twice with the Heritage of African Jungle to Maasai Mara and Amboseli. Both safari destination are just awesome. I booked through Ms. Naomi C. Kemboi (you can find here on Facebook too) and her assistance was very good. The Heritage brought me along with other tourists to some of the Africa's best destinations. I will definitely book with them. I even recommend them with my friends.
Email June | 20-35 years of age | Experience level: 2-5 safaris
Reasonably priced with professional staff
Naomi was very responsive to my email inquiries and was able to accommodate my needs with such patience to call each one of few available lodging options when there were not many places left available since we booked quite late. Flexible payment arrangements too.
Joel the driver and guide was an easy-going smiley guy and could really spot animals! He spotted a crocodile in the river from very far.
The vehicle itself could use some upgrades though - it was very bouncy and the seats were a bit slanted and very worn. However this did not turn out to be a huge problem as Joel was a very good driver.
CA
Email Dan Paleczny | 50-65 years of age | Experience level: over 5 safaris
Friendly, knowledgable and attentive to detail
We found Naomi and Gladys at Heritage of African Jungles to be warm, friendly, knowledgeable and attentive to details. They were prompt and accurate with their responses by email, and very helpful when we visited them in their Nairobi office. We had a nice tour to Masai Mara National Reserve. Our guide, Francis, was professional, flexible, friendly, and an excellent driver. We enjoyed our time with him.
FI
Email zumba | 35-50 years of age | Experience level: first safari
This I will remember for the rest of my life
We had a lovely experience in Kenya with this company. They had chosen the parks to visit very wisely and our driver Francis was a fantastic guy and provided us with a lot of nice info and facts and knew his way around. We were slightly confused when arriving to Nairobi and our contact was nowhere to be seen, but they arrived soon enough. Also one of our lodges was a bit less than perfect (the rest were simply perfect!), but that was due to us booking the safari so late and the better lodges already booked full.
This company gave us a way better deal (private tour, cheap) than the other offers we got and I cannot recommend them more! If I would go again, this would be the company I choose.
US
Email Jyoti Sarkar | 35-50 years of age | Experience level: first safari
Exciting 2 weeks at East Africa with Heritage
Naomi feedback
In 15 days I have covered several parks including Amboseli, Tarangire, Ngorongoro, Serengeti, and Masai Mara expanding over two countries, Kenya and Tanzania. We also went to Kilimanjaro in Tanzania for a day trip covered Lake Nakaru and Lake Naivasha in Kenya. In this 15 days we stayed at various campsites, lodges, and hotels.
Naomi from Heritage of Africa spent hours over email and Facebook messenger to plan the entire trip according to my wishlist. This was our first trip to East Africa and she made it sure that me and my family, with an 11 year daughter, will be safe and comfortable throughout the trip.
During our stay we enjoyed all the parks having knowledgeable guides like Joseph, Peta, and Muini- among them we will rate Joseph the highest for his knowledge, constantly kept in touch with other guides to get the updates and his keenness to show us the best.
We landed at Nairobi airport at 2 am in the morning and our return flight was at 5 am in the morning. Naomi and Sara organized on time pick up and drop off. Time to time Naomi called the guides to make sure the tour was running as planned and their were no issues or grievances. The cars were in good condition, we did not face any problem relating to vehicles. Also in Tanzania, the land cruiser came with multiple bean bags which helped us quite a lot with resting our cameras.
Because of the knowledgeable and well connected guides, we had the experience of a life time and got the opportunity to see the much coveted African wild life including, the Big 5, and some very exotic and exciting moments like cheetahs hunting an impala, lion family eating their fresh catch of the day, cheetah jumping on top of a safari car, and wildebeests crossing the Mara River.
We enjoyed our trip to the fullest. I will personally recommend Naomi to my friends for their safari trip.
Asante sana Naomi and team.
US
Email Paul | 65+ years of age | Experience level: 2-5 safaris
Don't have a tour with this company. Don't give them any money until tour is over.
My wife and I were supposed to have a 17 day Kenya and Tanzania Safari from June 26 through July 14 2022. Heritage of African Jungles (Naomi Kemboi or sometimes Kigen) contacted me through Safari Booking. We shared a lot of emails between their email address (heritageofafricanjungles@gmail.com) and mine. After then I transferred money twice in Apil and June through wire (more than $12,000) because they insisted wire transfer. After receiving final payment, they stopped responding to my emails. I called Naomi, and she said that she had not received any money and money was sent to the wrong place because their email was hacked by somebody and she thought that I had cancelled my reservation. she insisted that money was received by somebody else. However cancellation letter Naomi said she received was classified as a spam mail and my email address was not mine. Investigations through many sources are under progress to find out who has committed this fraud crime. I think there is only one or two people working inside the company. This fraud case was completely caused by Heritage of African Jungles and they should be responsible for the loss, but Heritage of African Jungles does not respond to me. I want to inform everybody of this serious fraud case in order for him or her not to have monetary and mental damage like me. My wife and my dreams for the last two years have been completely broken away due to this fraud.
Reply from Heritage of African Jungles
Posted on Aug 6, 2022Dear Paul,
Its quite unfortunate reading such a review from you despite our constant communication in resolving this matter! The Investigation is still underway but i can see you have already ran out of patience and decided to write such a terrible review about us! First of all the email address that you have said you communicated to us with is wrong ! We have all the evidence and proof to show that you were not dealing with us but with a different person purporting to be us or me, an imposter or a fraudster where you ended up transferring money to a Nigerian bank account without verifying that the information you received was real or fake ! You never took time to call us or even whatsapp despite the fact that you had all our contacts with you ! Following all the conversations between you and the fake person actually raised read flags, at some point you even asked this person what was the relationship between him and Heritage of African Jungles but you still went ahead and send him the money not once but twice without receiving a formal receipt ! It was so devastating as we do not force our clients or any one to send money ! as per the conversation you shared with us showing the conversation between you and the other person, it actually confirms that he was so much in a hurry to receive money from you even to an extend of demanding that you pay before such a such a day! A professional person and a reputable company like ours do not do this ! The matter was reported from our end but we did not receive enough evidence that shows the money was actually transferred to the wrong person which you said was confidential and we accepted. We have provided you with all the information as requested but since then, you have been threatening us that if we do not compensate you for the loss, you will publish a bad review in all the websites and social media! You want us to take full responsibility while the fact remains that you did not take due diligence while transferring the money to a bank in different country while the actual tour operator is in Kenya! It was such a huge mistake ! You never got a formal receipt for the payments, which proves that this was fraud ! You are blaming us for something as serious as this as we didn't receive any money from you. On my last email, I personally asked you how we can amicably come to an agreement about settling the issue but you thought of tarnishing our name instead. We feel that this is quire unfair and untrue.