Reviews

Sort By: Date Most Helpful Rating 11-20 of 273 Reviews
Nadinne Witenheim   –  
Sweden SE
Visited: January 2020 Reviewed: Feb 5, 2020

Email Nadinne Witenheim  |  35-50 years of age  |  Experience level: first safari

Great arranged gorilla trekking certificates!
5/5

We had a great experience and everything worked perfectly with Encounter Africa Safaris.
We had booked the Gorilla trekking certificates and Patrick delivered the certificates to our lodge just as we had agreed.
Everything was great, felt safe and very good!

Amy   –  
United Kingdom UK
Visited: January 2020 Reviewed: Jan 28, 2020

Email Amy  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime! Exceeded expectations.
5/5

This was the first safari trip we had done - first trip to Uganda and encounter helped us experience the beautify of the country in a responsible way. The pre-travel communications with Patrick were always detailed and contained a useful packing list / guides to the country and etiquette - and also noted that their guides could help us find responsible charitable organisations if we wanted to bring over books / children's clothes etc. Once landing in Uganda, our guide Ambrose immediately made sure our journey was exceptional - whether that was accounting for our poor timekeeping to keep us on time or going out of his way to help us learn more about local communities / other topics we expressed an interest in. I would definitely recommend Ambrose as a guide, we missed him once we left!

Other things: all of the lodges were excellent with great views. We were asked about our dietary requirements in advance and it was easy to choose vegetarian options. The van was clean and spacious and had a full conversion to safari roof what we could both stand up in - which is more than we could say for some other cars we saw in the parks

MBS   –  
United Kingdom UK
Visited: December 2019 Reviewed: Jan 28, 2020

Email MBS  |  50-65 years of age  |  Experience level: over 5 safaris

Highly recommend.
5/5

Pre trip planning was excellent. Highly responsive to any request. Booking process seamless. Trip was fantastic. Highly recommend.

Lacy B   –  
United States US
Visited: January 2020 Reviewed: Jan 22, 2020

Email Lacy B

exceed edit all expectations
5/5

excellent and friendly driver who was funny, knowledgeable and helpful
lodge was lovely and staff very kind, with excellent food and attention
trek was amazing, we saw an entire family of gorillas, including an infant !
driver knew how to expedite border crossings
awesome trip, will recommend to anyone and everyone!

Hayley   –  
United States US
Visited: December 2019 Reviewed: Jan 10, 2020

Email Hayley  |  35-50 years of age  |  Experience level: first safari

Gorilla Habituation Experience with Elias
5/5

We were picked up by our amazing guide Elias. He was incredibly welcoming and knowledgeable. We traveled about 9 hours to the Rushaga Gorilla Lodge. We were happy to have great meals with Elias while he gave us further insight into the gorilla trek. He took us to the trailhead to begin our journey to visit with a gorilla family that they have been working with for around a year and a half. We were in great hands with a group of five people including a guide, two trackers, a researcher and a soldier. The hike was arduous, but absolutely worth it! We were able to observe a family of eight gorillas for around three hours, following them through the forest, watching them eat and play. It was incredible! We were beyond impressed with our experience and would highly recommend this program to other travelers. Uganda is such a special place with lovely people!

Armando Medina   –  
Dominican Republic DO
Visited: December 2019 Reviewed: Jan 10, 2020

Email Armando Medina  |  35-50 years of age  |  Experience level: 2-5 safaris

Great!
5/5

It was what i was expected. Great experience, good service!

Jeanette van Duijn   –  
Netherlands NL
Visited: December 2019 Reviewed: Jan 3, 2020

Email Jeanette van Duijn  |  20-35 years of age  |  Experience level: 2-5 safaris

Everything was well arranged.
5/5

Everything was well arranged. Our driver was very nice and knew a lot. The experience was something you only see once in a lifetime. The hotel was very nice and good food. We stayed at the rushaga gorilla lodge.

Miguel Castela   –  
Mexico MX
Visited: December 2019 Reviewed: Dec 8, 2019

Email Miguel Castela  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect
5/5

I contacted Encounter Africa Safaris by email and Monica was always very fastcand eficient to respond.
All petfec

The guide that was asigned yo me was Simon.
I could not ask forba better guide.
I have travelled to many African countryes and all continents, and I am a tour guide myself and I can say that Simon is the cream of the crop.

Thank you so very much

Filipe Coruche Mendes   –  
Portugal PT
Visited: November 2019 Reviewed: Dec 5, 2019

Email Filipe Coruche Mendes  |  20-35 years of age  |  Experience level: 2-5 safaris

i had a great experience with Encounter africa safaris.
5/5

i had a great time with Encounters africa safari, was an amazing trip from kigali to Uganda for the gorilla trecking...everything went perfect...the way to uganda, the hotel, the trecking...thank you so much.

thanks to Abdul who was always ready to help me with everything.

wil be back ;)

Catherine Vuillermoz   –  
Italy IT
Visited: November 2019 Reviewed: Nov 25, 2019

Email Catherine Vuillermoz  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

Everything was well organize and we didn't expect to meet our driver the day before the beginning of our tour. Ambrose our driver and guide was really professional, kind, friendly and accommodating. The communications with the office were really good and we always received the answers very quickly.
The overall experience was fantastic, highly recommend it!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 249
  • 4 star 20
  • 3 star 3
  • 2 star 1
  • 1 star 0
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