Reviews

Sort By: Date Most Helpful Rating 201-210 of 273 Reviews
Rachael   –  
Thailand TH
Visited: June 2016 Reviewed: Sep 5, 2016

Email Rachael  |  20-35 years of age  |  Experience level: 2-5 safaris

A well organised and planned trip that catered to our every need.
5/5

The service provided from the main office was fantastic, they answered every question we had and were very prompt in their replies. Our guide Tolbert was just wonderful, he was polite, informative and very accommodating. We couldn't have asked for more.

Our vehicle was very comfortable and clean. The standard of accommodation was great, especially in the national park near the gorilla trekking. The views were breathtaking and the food was first class.

Seeing the gorillas was a once in a lifetime experience. If I came back to Uganda I would definitely travel with this company again.

Emma   –  
United Kingdom UK
Visited: August 2016 Reviewed: Aug 29, 2016

Email Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic gorilla trekking and safari holiday
5/5

Spent a fantastic two weeks in Rwanda and Uganda on an Encounter gorilla trekking and safari holiday. Encounter were very efficient and helpful whilst the trip was being arranged, responding to queries promptly and building in a number of our extra requests into the itinerary. On the tour our guide Joseph was hugely knowledgeable when it came to both the wildlife and different cultures, very friendly and ever cheerful, and happy to adapt and be flexible when we requested changes on the road. We would definitely travel with them again- the best organised tour I've been on. Thank you Encounter!

Patrick   –  
United Kingdom UK
Visited: August 2016 Reviewed: Aug 29, 2016

Email Patrick  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic- Even better than I had hoped for
5/5

I had a 12 day trip in Rwanda and Uganda which included Safari drives, Gorilla and Chimp trekking. We were with Encounter for the full trip and it was excellent. Highlights included
-Our Guide Joseph- he was a fantastic knowledgeable guide with eyes like binoculars when it came to finding animals on game drives. He had a great insight into local culture, a great sense of humor and nothing was too much to ask for
- The planning- Chris in the office trailored the trip based on what we asked for, he was always quick with a response and was able to build in bespoke elements to the trip with ease
- What we saw- The Gorillas were awesome, in both Uganda and Rwanda- very different experiences. While the permits are expensive it is truly a fantastic experience. On top of this in safari drives we saw everything. I'd always thought Kenya trumped rest of East Africa for game but I saw more in terms of variety in a few drives than expected- Lions, Leopards, Elephants, Giraffes, Tree Climbing Lions, Hippo's and an incredible array of bird life
-Locations we stayed- honestly we didnt expect them to be as nice as they were. Great locations which were peaceful and very close to the days activities. Broadbill and Murchison falls were the best of the bunch

I'd strongly recommend Encounter if you are considering a trip to East Africa- go to see the Gorillas, the bird life, the game and the local culture and go with Encounter- it'll be the trip of a life time

Ryan   –  
Ethiopia ET
Visited: August 2016 Reviewed: Aug 28, 2016

Email Ryan  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing trip and great service
5/5

Fantastic trip around Uganda to see the gorillas. Along the way, both Chris and our driver/guide Joseph were amazingly helpful (not to mention fun) and informative. Joseph was able to get us onto one of the best groups for gorilla tracking, and we ended up seeing a very large group up close. Highly recommended!

Alysha   –  
Canada CA
Visited: July 2016 Reviewed: Aug 23, 2016

Email Alysha  |  20-35 years of age  |  Experience level: first safari

Great Experience
5/5

Overall the experience was fantastic! Our driver was on time which is rare in Africa. The food and accommodation were amazing. Would recommend this company to anyone looking to book a gorilla trek!

Gekko potovanja   –  
Slovenia SI
Visited: August 2016 Reviewed: Aug 17, 2016

Email Gekko potovanja  |  20-35 years of age  |  Experience level: over 5 safaris

Very well organised 10 day safari in Uganda.
5/5

Just finished a 10 day tour to Uganda with Encounter Africa Safaris.

I found Encounter Africa Safaris thorugh safaribookings.com. I work for a small Slovenian tour operator and was searching for a reliable tour operator in Uganda. I have probably contacted every possible tour operator, but non of them was as helpful and responsive as Chris from Encounter. From the initial contact, through the whole trip planning process, to the tours itself, everything was always highly professional and first class in every aspect.

The tour went through as agreed. From the clients respons (we were 14) i would say we got more then we were expecting. Tolbert and Benjamin are good and experienced guides, excellent drivers and meet all of our needs.

All in all i can only recommend them and for sure will use their service in the future.

Emily   –  
New Zealand NZ
Visited: August 2016 Reviewed: Aug 15, 2016

Email Emily  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience
5/5

We went on a 3-day gorilla trek with Encounter Africa Safaris. Chris and Joseph organized a wonderful trip. Prompt responses, tailored the trip for us with no fuss when we wanted to do more on the trip. Joseph, our guide, was friendly, knowledgeable, attentive, and got us into the best gorilla trekking group! Thank you! We had a blast.

Marc Ruiviejo Cirera   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Jul 31, 2016

Email Marc Ruiviejo Cirera  |  20-35 years of age  |  Experience level: first safari

Great safari tour with Encounter
5/5

Encounter Africa Safaris were the perfect travel agency to organise the tour with. Since the beginning they were extremely helpful and straightforward. It was easy to prepare a tailor made tour in collaboration with them, and everything worked out as planned. Our guide Patrick was a great person, an excellent driver and very knowledgeable. He took really good care of us, ensuring we always had what we needed.
So, overall, a fantastic tour around Uganda with zero inconveniences thanks to Encounter professionalism.

Daksha   –  
United Kingdom UK
Visited: July 2016 Reviewed: Jul 22, 2016

Email Daksha  |  50-65 years of age  |  Experience level: first safari

Amazing experience!!
5/5

I was a little anxious initially, but when we got to Kampala, my daughter and I got a nice surprise meeting our driver the night before our adventure. We were introduced and our driver explained to us about our adventure and the trip to see the gorilla.

We stopped for lunch and tried Yuma Chuma... a must and it was amazing.

Seeing the gorilla and the silver back so close with the babies, it was unbelievable, so surreal. Thank you for the experience.

michela   –  
Italy IT
Visited: November 2015 Reviewed: Jul 13, 2016

Email michela  |  50-65 years of age  |  Experience level: over 5 safaris

a wonderful and unexpected surprise, a unique experience!
5/5

Encounter Africa is a great choice for safari and gorilla tracking trip.
They have flexible packages, affordable prices, excellent organization and professional staff.
I went with two friends for one week discovering Uganda including Bwindi forest and we never stopped marveling. I personally had the opportunity to visit national parks in Kenya, Tanzania and South Africa which are wonderful but Uganda and especially the experience with the gorillas was an unpredictable and unique discovery, thanks to our driver and guide Joseph, he is a fantastic person with sense of humor, able to make the trip very special because he is extremely knowledgeable on the history, culture and wildlife of the country, with him you cannot get bored.
I can say that Joseph was the best guide I've had during my safari in Africa.
I recommend to go and discover Uganda!

Average User Rating
5.0/5
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