Sort By: Date Most Helpful Rating 221-230 of 273 Reviews
Alexander   –  
New Zealand NZ
Visited: April 2016 Reviewed: May 18, 2016

Email Alexander  |  20-35 years of age  |  Experience level: 2-5 safaris

Gorilla tracking

Had a great time! Joseph was fantastic. Encounter tours went above and beyond to make sure we had a great time.

Marie   –  
Mauritius MU
Visited: May 2016 Reviewed: May 5, 2016

Email Marie

The safari was well prepared and catered with professionalism from start to finish.

Everything was perfect...the driver/ guide entertained us all the way with random facts and knowledge about animals and nature in general! It was truely amazing, and we will surely be back!

Wendy   –  
United States US
Visited: March 2016 Reviewed: Apr 29, 2016

Email Wendy  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Gorilla Experience!

Patrick took such good care of us on our trip! He was knowledgable and friendly, and he made sure we always had everything we needed for a comfortable trip. The gorilla trek was amazing--high recommend it!!

Brendan   –  
South Africa ZA
Visited: April 2016 Reviewed: Apr 28, 2016

Email Brendan  |  20-35 years of age  |  Experience level: 2-5 safaris

First class service

Our guide, Tolbert, took great care of us on our 3-day Gorilla Tracking safari. The trip was unforgetable.

Roy   –  
New Zealand NZ
Visited: April 2016 Reviewed: Apr 27, 2016

Email Roy  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent gorilla tracking trip

Fantastic experience with awesome staff! As a student, encounter safaris was the only operator who was able to offer an affordable price for the gorilla tracking trip in bwindi penetrable forest. Chris, the man we dealt with though the internet was speedy with his replies and provided all the required information. When we arrived they went above and beyond the call of duty by booking us an extra nights accommodation for no extra charge instead of letting us sleep at the airport as we had planned to save costs! Joseph our guide was fun and hilarious and even spent an extra day with us showing us around Entebbe while we waited for our flight. The accommodation at broadbill camp was excellent with great food, and Emmy the owner, an expert birdwatcher gave us a free walking tour to find chamelons and bee eater birds. All round an unforgettable one in a lifetime experience. Thank you so much encounter!

Chris Richardson   –  
United Arab Emirates AE
Visited: February 2016 Reviewed: Apr 18, 2016

Email Chris Richardson  |  35-50 years of age  |  Experience level: 2-5 safaris

Seeing Gorillas in Uganda with Encounter Africa

I had an excellent trip with Encounter Africa to see gorillas in the Bwindi Impenetrable forest. They provided an excellent guide for the trip (I traveled alone), all transportation, and booked my hotels and gorilla tracking permits. The costs were reasonable and they were flexible, polite and responsive. I would recommend them.

Shakeel Hassanali   –  
Kenya KE
Visited: March 2016 Reviewed: Apr 15, 2016

Email Shakeel Hassanali  |  20-35 years of age  |  Experience level: over 5 safaris

Professional & Well Organised!

My experience with Encounter has been nothing but professional from the onset. We were a group of 2 travelling to Uganda for 3 days to Bwindi National Park. The communication on agreeing costs was timely and professional including all one would need to know to prepare for the trip. Online payment process does include a 5% surcharge but avoids you carrying loads of cash around.

Joseph Kalanzi, our driver and guide was superb. He was very informative and a safe driver in what was a long road trip from Entebbe to Bwindi. He was very accommodating and when my colleague broke her arm in a fall he couldn't do enough to get her to a local clinic. The lodge where were staying was very intimate and the owner was very passionate about wildlife conversation.

Overall cannot fault Encounter in the service they provided and would not hesitate to recommend anyone wishing to do a trip to Uganda with them.

Martin   –  
Burkina Faso BF
Visited: March 2016 Reviewed: Apr 12, 2016

Email Martin  |  50-65 years of age  |  Experience level: over 5 safaris

We had a great experience with Encounter - excellent communications

I was a bit reluctant to transfer such a large sum on the basis of something I found on-line, but Encounter was excellent and really good with communications. I was flying in from West Africa and meeting my niece who was flying in from Nairobi - we only had about 4 days so it was really important that it all come together. The best thing about Encounter is its communications before and during the trip. They send out constant reminders and let you know about the dates and everything you will need in terms of visa and clothing. We stayed at the Broadbill camp, and it was beautiful - right in the jungle. From front to finish it was a perfect time, Patrick was an excellent guide and made sure we were at all appointments on time. He knew so much about the wildlife and the history of Uganda. We spent an hour with a family of 10 - up close and in the middle of them. Two silverbacks. One passed so close by me, I could have reached and out touched him. No questions about Encounter. Really great.

Zac   –  
Australia AU
Visited: March 2016 Reviewed: Apr 5, 2016

Email Zac  |  20-35 years of age  |  Experience level: 2-5 safaris

Unbelievable experience and very accomadating

Booking was easy and once I was there I changed iteniary without hassle. The tour was unbelievable and went to plan plus extra thanks to Joseph Kalanzi who went above the call of tour guide duties to ensure trip was unforgettable. The places we stayed were amazing but very affordable as was the tour. Gorillas, rhinos, the guide and a couple of crazy chameleon made this a trip of a lifetime and can't wait to get back :)

Jonas H.   –  
Denmark DK
Visited: February 2016 Reviewed: Feb 20, 2016

Email Jonas H.  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly, efficient and everything we hoped for

The main reason for visiting Uganda was going to Bwindi to see the mountain gorillas (which was amazing). Since it involves a lot of driving we decided on a five day tour including also a chimpanzee trek.

From beginning to the end we were very pleased with Encounter Africa Safaris. Good and efficient communication with the head office through email - and a very competent and punctual guide/driver. Everything ran very smoothly. When one guesthouse mixed up the reservations (T.I.A. - this is Africa), we were upgraded to a better place before we found out there had been an issue. As a foodie I even quite enjoyed making stops on the long way back to Kampala to buy different vegetables.

Would we do anything differently if we could? Maybe spend an extra $600 for an extra day at Bwindi ... Seriously, the only thing we were talking about was wanting to go back. Or arrange a little longer tour that went into Rwanda to do one more day with the gorillas and a volcano trek. I'm sure Encounter could set that up.

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