Reviews

Sort By: Date Most Helpful 11-20 of 249 Reviews
Bruno Feder   –  
Brazil BR
Visited: December 2014 Reviewed: Jan 26, 2015

Email Bruno Feder  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing company
5/5

I cannot recommend a better company for traveling around Uganda. From my first email to my transfer to Entebbe airport everything was perfect from recommendations to bookings. The staff is very helpful and has a knowledge of the area. I have used Encounter Safaris for my 3 trips to Uganda in 2014. I came in February, August and December and they all the experiences was perfect. From Kisoro and the gorillas to Kidepo on the extreme north of the country there is no better company to travel around Uganda. Tolbert Guma was my guide and driver most of the times and I cannot recommend a better person.

Thomas   –  
Poland PL
Visited: January 2019 Reviewed: Feb 23, 2019

Email Thomas  |  35-50 years of age  |  Experience level: over 5 safaris

It is well organized and trust able tour operator.
5/5

We spent very nice time, and we had chance to see mountain gorillas in Bwindi NP. It was fascinating to have possibilities being near the group of gorillas family in the rain forest. Encounter organized everything (starting from buying permits, transportation and accommodation) very well. They bought permits for us in advance and then our guide picked up us from our hotel in Kampala. Transportation and accommodation were comfortable and .... the day when we see gorillas was ... amazing. I can recommend Encounter as a trust able agency...... just go and see mountain gorillas.

suzanne rolandus hagedoorn   –  
Belgium BE
Visited: January 2019 Reviewed: Feb 6, 2019

Email suzanne rolandus hagedoorn  |  50-65 years of age  |  Experience level: 2-5 safaris

excellent trip with nice qualified guide/driver.
5/5

Very fast answers to all questions in preparing this trip. Nice accomodations, driver/guide was very kind and told us a lot about Uganda. Everything went smoothly and we were pleasantly surprised by Uganda and the peoples we met. Service was excellent from beginning to the end.

Nancy Burkholder   –  
Canada CA
Visited: July 2018 Reviewed: Aug 27, 2018

Email Nancy Burkholder  |  50-65 years of age  |  Experience level: first safari

THE BEST TRIP EVER!
5/5

THE BEST POSSIBLE TRIP EVER
My 28 year old daughter and I just came back from the 5 day gorilla and Chimpanzee trek last week.
Every minute of this adventure was absolutely incredible! We saw and learned about so many things I never knew went on in the world or even existed. The land, the people and the animals of this incredible land are so beautiful.
The drive to the Forest from Entebbe is a must! There is so much to see that Westerners will probably never experience otherwise.
The hospitality at every stop and the lodges is beyond belief! You are mad to feel at home in this extraordinary land and you do. The food is fantastic everywhere you go.
The Gorillas and Chimps are even grander than you could imagine and well worth every second of the brutal mountain jungle hike!
We had the most incredible driver/guide for the 5 days. Hannington was not only very knowledgeable in all aspects of the culture, land and animals but was also the most incredible driver I have ever met (and you will want a superb driver for this trip)! Hannington knows many languages extensively and easily converses with his clients as well as any of the local people in all the areas we visited. He seems to be very well liked by all. Although he made our trip very fun and kept our anticipation up for each new days adventure, he also was very professional in every respect. He ensured our safety and enjoyment at all times.
Thank you to this great company for making so many wonderful memories for the rest of our lives!

Allan   –  
Taiwan TW
Visited: July 2018 Reviewed: Aug 27, 2018

Email Allan  |  35-50 years of age  |  Experience level: 2-5 safaris

Perfect budget choice, all staff are professional and everything is wonderful
5/5

When we searched the internet for the Gorilla trekking tour, Encounter Africa Safaris had the lowest price. We though the staff may be unprofessional, the hotels may be shitty, and the vehicle may let us very uncomfortable on the bump roads. But it turns out everything is perfect ! The 4x4 van we took was quite comfortable, and the hotel was also very nice! More like a resort with independent cabin and a wonderful view with balcony, much better than we expected with the price. For the staff, Chris, the person who contacted us, was responsive and professional, we settled our itinerary in one day. Simon, our driver and guide, was very passionate, not just a guide, but more like a friend, shared everything about Uganda and local culture, we really had a good time with him. So if you are looking for a cheap but reliable and quality tour, I will recommend Encounter Africa Safaris.

Charlotte   –  
United States US
Visited: June 2018 Reviewed: Jun 19, 2018

Email Charlotte  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly, accommodating, wonderful experience!
5/5

Myself and two colleagues wanted to do a quick gorilla trek in Bwindi during a free weekend in Kampala, and Encounter was happy to accommodate our needs! They worked with us to create an itinerary that fit with our very tight schedule, and email communication was always prompt when we had questions or comments. Our driver, Jason, was fantastic - very friendly and enthusiastic, and of course a safe driver! The accommodations in Bwindi far exceeded our expectations - it was extremely comfortable and they definitely made sure we didn't go hungry! Everyone at Encounter made it very easy for us to have a great weekend. I highly recommend them!

Hanna   –  
France FR
Visited: November 2015 Reviewed: Dec 4, 2015

Email Hanna  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

I had an amazing time in Uganda thanks to Encounter Africa Safaris! Chris was extremely helpful in the booking process of the trip and even found me some other single travellers to join my itinerary. Joseph was a great guide with a big sense of humour and great knowledge about this beautiful country and its amazing animals! If you're looking for a company to trust, to adapt to your tailor made itinerary and individual wishes, you are in very good hands with the team of Encounter Africa Safaris!

Martina   –  
South Africa ZA
Visited: October 2015 Reviewed: Dec 4, 2015

Email Martina  |  20-35 years of age  |  Experience level: first safari

Thank you
5/5

Tolbert was a very pleasant, humble and friendly driver. Well organised, always on time, and super patient with all our requests and needs.

Ramon   –  
United States US
Visited: June 2015 Reviewed: Jul 13, 2015

Email Ramon  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience!
5/5

I decided at the very last minute to look into a Gorilla trek and I'm glad I did...it was incredible! Tolbert and the team could not have done a better job, they are responsive, quick, attentive, knowledgeable and they got everything together...it was just amazing!

Leah   –  
United Arab Emirates AE
Visited: May 2015 Reviewed: Jun 7, 2015

20-35 years of age  |  Experience level: 2-5 safaris

What a wonderful experience!
5/5

We had such an amazing trip! Our lovely driver Tolbat was so informative and friendly, we had such a lovely drive out to the Lake, followed by a life changing encounter with the incredible Gorillas. So glad we found this company to facilitate this beautiful experience! Thank you so much!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 20
  • 3 star 3
  • 2 star 1
  • 1 star 0
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