Reviews

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ipaussie   –  
Australia AU
Visited: February 2018 Reviewed: Apr 15, 2018

Email ipaussie  |  Experience level: over 5 safaris

Brilliant personalized trip of a lifetime
5/5

We (a grown up family of 5) have just returned in February from a fabulous, unique 7 days in Tanzania thanks to the fantastic organization by Wild Root Safaris. The trip was flawless, seeing the migration and just about every animal and variety of game viewing we could have imagined (eg. Lush vegetation and waterholes in Manyara, silky endless plains in both the central and southern Serengeti and surprisingly fantastic monkeys, giraffes, lakes and mountain scenes in the lesser traveled Arusha National Park. Freddie, our guide, knew everyone, had great knowledge of the animals, birds and vegetation, was never in a rush, always ready to leave early and would let us take time to observe the animals in their natural state (as close as practical) and with plenty of time for photographs (from the best vantage point). Yet we made great time between venues. Our personalized tour was a mixture of basic and luxury accommodation and full of searching for the animals whenever we wanted. A key suggestion is to treat yourself to a stay at Kuba Kuba camp for one night – it is the most remarkable setting in the Serengeti; tented camps are great and don’t be afraid to use the less expensive accommodation outside the parks (Eileen’s Tree house was great) – all food was brilliant; do a balloon trip if you want total serenity and to observe the beauty and expanse of the Serengeti (it is more memorable than just animals); and, when traveling, don’t expect to see animals hunting each other – they live mostly in harmony.
As with others reading this, I am sure when starting you have no idea which company to choose – all reviews on the internet seemed good but after sending a few emails, Wild Root turned out to be very different. The company rang us spontaneously on What’s App and worked with us directly to organize a great itinerary. Mathew a proud co-director from Tanzania, bent over backwards to organize what we wanted, not what the company wanted. They willingly changed venues and costs and also fully explained the costs of every part of the trip. This is really important because Tanzania has endless Park fees and the company cannot avoid these. They also had new spacious well set up vehicles (with the essential 24/7 charging station and fridge). Just a note to others – do not worry about transferring the large amount of funds to Tanzania – it worked seamlessly – just for peace of mind stay in contact with the tour company. Thank you immensely Freddie (we will always be prepared to shout you a beer) and Mathew – your concern for us and the local people is incredible - we are so glad we selected Wild Root. It was truly the trip of a lifetime!

gansukh   –  
Mongolia MN
Visited: March 2018 Reviewed: Mar 24, 2018

Email gansukh  |  20-35 years of age  |  Experience level: first safari

good operator
5/5

i'm very glad to this operator. has a very good service. they are very friendly, helpful.

Jane   –  
Malaysia MY
Visited: February 2018 Reviewed: Mar 23, 2018

Email Jane  |  20-35 years of age  |  Experience level: first safari

Wonderful Experience!
5/5

It was a great experience with Wild Root Safaris! Endless fun and amusement. We opted for the 5 day private safari with Mathew who is also the owner for the company. He took real good care of us and we felt safe throughout the trip.

Mathew was very responsive and professional while communicating with us. All my concerns and questions were addressed promptly. He was very punctual and flexible with my itinerary in terms of what we want to achieve. We managed to observe many types of animals and the Big 5 too! Good explanations and sightings were given to us.

Food and accomodations were decent and comfortable. I would surely recomend Wild Root simply because of how smooth everything went for the 5 days.

Baptiste   –  
France FR
Visited: July 2017 Reviewed: Mar 19, 2018

Email Baptiste  |  20-35 years of age  |  Experience level: first safari

Great safari and Kilimanjaro climb
5/5

Thank you to the Wild Root Safaris team for these unique moments. My stay in Tanzania was perfect from A to Z. Welcome to the airport, pick up at the hotel, climb Kilimanjaro, safari at Lake Manyara, meeting with the Masai peoples, everything was great. There were no worries. I highly recommend this company for your stays in Tanzania. Thanks again !

Edwin GOH KHENG Ning   –  
Malaysia MY
Visited: August 2016 Reviewed: Mar 17, 2018

Email Edwin GOH KHENG Ning  |  35-50 years of age  |  Experience level: first safari

Responsiblr and professional. They guides are knowledgeable and very helpful..went extra mile
5/5

Wild root safaris is open of the best outdoor operators I have used . I have climbed and trek in many parts of the world and they have provided world class services, especially in such a big mountain as Kilimanjaro. Wild root safaris have ensured that there is adequate manpower for our very large team (29 pax) with excellent cooks, porter and other base camp service

On summit day, their guides went to extra mile to ensure that most of us summitted without incident.

Purevjav Bold   –  
Mongolia MN
Visited: March 2018 Reviewed: Mar 16, 2018

Email Purevjav Bold

my tour operator thought me so many experiences in wild root safari.
5/5

Safari tour is unbelievably hard long tour but my operator help us so well. their service is very good.

Bob Faber   –  
Singapore SG
Visited: October 2017 Reviewed: Oct 20, 2017

Email Bob Faber  |  50-65 years of age  |  Experience level: first safari

Wild Root looked after every aspect of my group's Mt Kilimanjaro climb, leaving nothing to chance!
5/5

From help in clearing Customs at JRO, to ground transport to all aspects of the actual climb on the mountain, Wild Root looked after everything. Porters & support staff were professional, friendly and always willing to lend a hand in the different aspects of camp life or the final push to the summit. You can't go wrong in choosing Wild Root as your partner on the Roof of Africa!

Bruno   –  
Brazil BR
Visited: February 2017 Reviewed: Mar 3, 2017

Email Bruno  |  20-35 years of age  |  Experience level: first safari

Awesome experince and staff!!!
5/5

Destination defined, we began to search several companies seeking the best price vs service quality. We contacted several companies and from the first contact via email we were very well served by Mathew. We then chose Wild Root relying on various positive reviews and great customer service via email. On our trip, everything was not only confirmed as it exceeded all our expectations. From start to finish, Mathew and our guide Raymond were genuinely concerned about every detail providing us with a unique experience. Raymond was the best guide we could have had. An extremely cheerful, intelligent person with deep knowledge of nature and animals. In just 4 days we get to see the Big 5 and incredible scenes like the great migration, ostriches running, a lioness hunting Wildebeest, a group of young lions playing in the water, mating of rhinos among many others that will be eternally stored in our memory. We strongly recommend Mathew and his Wild Root team whatever is your final destination!!! Thanks so much for all Mathew and Raymond!!!

Kristina   –  
Germany DE
Visited: October 2016 Reviewed: Oct 25, 2016

Email Kristina  |  35-50 years of age  |  Experience level: first safari

Wild dreams....
5/5

After a long serie of flights we finally got to our first destination- Kilimanjaro airport. Wildroots Safari was already waiting for us with some refreshments. After approx 1 ride we came to our first lodge in Arusha. After the dinner we had short briefing with our guide and we have started our adventure the next day in Arusha Park, continuing on Tarangire, the highlight of the trip was of course Serengeti-wild&crazy, side by side with animals in a tented lodge. As last we had scheduled Ngongoro crater, which is boasting with its amazing landscape. All lodges we got offered from our guide were very nice with african flair and up to standard-unfortunately we didnt have enough time to enjoy them. The driver was very cool and was always trying to get us what we wanted or needed. We got to see all the animals we could think of and more. After 6 days we had to leave this beautiful wildness and head for our next destination. If you are ready for a wild african adventure, with some laughters and dont mind some dusty faces now and then this is the team you should get together with. Thank you Wildroots safari for this one in a lifetime adventure!!!

Paul   –  
Canada CA
Visited: July 2016 Reviewed: Aug 13, 2016

Email Paul  |  20-35 years of age  |  Experience level: 2-5 safaris

Absolutely seamless safari experience!
5/5

My girlfriend and I booked a 6-day safari with Wild Root Safaris. We had an absolutely fantastic time and we 100% recommend them. I can easily say that of the 5 times I have been on safari, this was by far my best experience. The person in charge, Mathew, used to be a guide on Kilimanjaro before co-founding the company with a Canadian around 10 years ago.

In November of 2015, I found Wild Root along with a few other operators on SafariBookings.com. I emailed to see the prices and itineraries they offered and most of them got back to me. Of the replies, Wild Root was the fastest and most personable, addressing all our questions and giving us several options. As we are students, price was a concern and we wanted to make sure all costs were accounted for. Mathew did an excellent job of this and was extremely helpful regarding suggestions for accommodations and places to go, things to do, etc. Even though park fees went up significantly from the time of reservation to the time of travel, Mathew honoured the booking price, something a luxury tour operator didn’t do for a family we met on Kili.

We then sent our deposit through to Wild Root so that the bookings could get underway. Sending a large amount of money to someone you have only spoken to via email is nerve-racking, but everything worked out absolutely perfectly. As our safari was in July 2016 (8 months after reserving), we touched base every few months with Mathew to make sure everything was booked as planned. We tried calling the hotels and lodges, but their communication was sub-par to say the least. Mathew assured us that everything was set up and that we would have a great time – how right he was!

We planned to meet with our guide in Arusha at our hotel after climbing Kilimanjaro. After some time at the hotel, the hotel staff told us Mathew and our guide, Issa, had arrived. They showed us the vehicle – an absolutely gorgeous, brand new Toyota Land Cruiser with a pop-up roof. Mathew and Issa went over the safari with us and addressed any questions we had, something we were extremely impressed with.

The next 6 days on safari were spectacular. We went to Tarangire, Lake Manyara, Serengeti, and then the Ngorongoro Crater. The wildlife we saw was phenomenal. Issa was incredibly punctual, knowledgeable, caring and wonderfully personable. My girlfriend, having never been on safari, was very keen to see the ‘Big 5’. Issa made sure of this, the highlight of which was watching a lion stalk a Thomson’s gazelle for 45 minutes and just miss its prey. All of the lodges we stayed at along the way were superbly comfortable and the food was delicious.

Aside from the safari, Issa took us to several markets and suggested prices for items, what to look out for, how to bargain for the best deal, etc. He was always watching out for our safety: once when we were in a market stall for a long period of time and out of his view, he came looking for us to make sure we were okay. We ended up getting some fantastic bargains because of his advice and have some fantastic souvenirs.

At the end of the safari when we were back at the hotel, Mathew met with us to discuss our trip and make sure everything went well. We let him know just how impressed we were and how much we loved our experience. Wild Root certainly exceeded our expectations! We definitely recommend them as well as our guide, Issa. Knowing how great our safari was, I wish I booked our Kili trek with Wild Root as well. Thank you to Wild Root for making memories to last a lifetime!

Average User Rating
4.8/5
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