Reviews

Sort By: Date Most Helpful Rating 91-100 of 129 Reviews
Arlyn   –  
United States US
Visited: July 2021 Reviewed: Aug 14, 2021

Email Arlyn  |  65+ years of age  |  Experience level: first safari

Ker & Downey was beyond our expectations!
5/5

I cannot say enough about how wonderful our trip to Kenya was. We worked through Ker & Downey. From the very beginning Ker & Downey designed a wonderful itinerary and their attention to detail was impeccable. We had to delay our trip because of Covid but once Kenya opened for tourism, we were there. Sarah and her team arranged arranged a way for us to be in touch with them the entire trip which was very comforting. We stayed in Nairobi a couple of days, toured the city and were flown from Nairobi to 3 different camps - each one more luxurious than the last. There were a lot of moving parts and there was not one hitch. Those in the tourist industry have been vaccinated and everywhere we went people were masked and our temperature was taken. We felt more Covid safe there than we did in the US! Our guides were fantastic and fun; vehicles comfortable; animals in the bush were anxious to see us (I think we saw EVERYTHING!), the food was outstanding and did I mention how wonderful the Kenyan people are?! It was definitely the trip of a lifetime – I can’t thank those at Ker & Downey enough!

Pamela   –  
United States US
Visited: July 2021 Reviewed: Sep 3, 2021

Email Pamela  |  65+ years of age  |  Experience level: first safari

Truly lovely caring and professional employees!
5/5

What a wonderful experience of a lifetime! Ker & Downey OUTDID themselves. I ALWAYS felt safe and in great hands by being in touch with a professional caring group of people. The lodgings at each camp were welcoming with loving, joyful staff and ALL of our needs (if any) were attended to in haste. We lived in luxury!!!! A hot water bottle at our feet every night!!! Food was excellent! As I am a picky eater ALL of the chefs were sooo accommodating I just loved them! As for our guides and seeing beautiful Kenya landscape and wildlife.....couldn't have asked for more. We saw ALL the animals we could ever have hoped for....each guide said HOW LUCKY WE WERE and I totally agree! I would go back in a heartbeat and HIGHLY recommend Ker & Downey Africa to anyone!

Jack & Rachelle Schneider   –  
United States US
Visited: August 2021 Reviewed: Sep 16, 2021

Email Jack & Rachelle Schneider  |  50-65 years of age  |  Experience level: first safari

Surpassed our expectations completely!
5/5

We returned from a week long trip on safari in Kenya. Working with Peter, Sarah and Zeena made our trip extra special! They are all extremely knowledgeable, personable and helpful with everything possible. They truly wanted to make us safe, comfortable and excited and they went out of their way to do so! They were always available to answer questions, they planned a perfect trip for us! We could not be more happy with the service provided from beginning to end! We highly recommend Ker & Downey Africa!

Anu Sarkar   –  
United States US
Visited: September 2021 Reviewed: Oct 11, 2021

Email Anu Sarkar  |  50-65 years of age  |  Experience level: 2-5 safaris

Unbelievable service and amazing hospitality
5/5

In short, if you are looking for safari planning, look no further! Ker and Downy will not only deliver, they will exceed your expectations and take care of every single detail. We have just returned from a 14 day trip to South Africa which included Cape town as well as 6 day safari in the Greater Kruger area. Our travel agent Emma Perrin who planned our very first safari to Tanzania planned this trip for my 50th birthday with my husband almost 3 years ago, but due to Covid we had to push our trip to now. Her attention to detail and understanding of what we need is like no other. She knew exactly what we were looking for. In every single location, she got us the best deals she could find and our accommodations as well as safari trips were beyond our expectations. We stayed in multiple locations, and throughout the trip, Emma, Sarah and Peter stayed in touch wih us via whatsapp. Our son lost his passport 6 days in to the trip, and Emma also helped us get him a new passport without really changing any of our plans, which was truly a miracle. Every single person we met on the trip left an impression on us and we know that we are now completely hooked on to traveling with Ker and Downy. It is just going to be a matter of time before we start planning our next trip with them :)

Robin S.   –  
United States US
Visited: September 2021 Reviewed: Oct 20, 2021

Email Robin S.  |  50-65 years of age  |  Experience level: first safari

Wow, wow, wow!
5/5

Our trip to Zambia and South Africa was incredible! The team at Ker & Downey was amazing! They took care of every single detail. They were very easy to work with, answering all the questions we had, and jumping on zoom calls when we needed to. They checked in with us during our vacation to make sure everything was going well. I can’t recommend them enough - we felt totally pampered while we were in Africa. In particular, a big thank you to Sarah Morris, who put our amazing adventure together (not once, but 4 different times due to COVID), and Peter Pittendrigh, who had to do last minute hotel negotiations/tour changes, arranged for all of our required COVID tests, and made sure we were met at the airports. The team arranged for an early birthday at each of our destinations, which made the trip even more special. And Sarah took time to meet us in-person in Cape Town. The team at Ker & Downey made this a trip of a lifetime for us!

Amira Berzi   –  
Switzerland CH
Visited: October 2021 Reviewed: Nov 1, 2021

Email Amira Berzi  |  35-50 years of age  |  Experience level: 2-5 safaris

Very attentive to our wishes and needs and very personable.
5/5

Communication with Sarah Morris at Ker & Downey was extremely comfortable and helpful from the first time she contacted me. She arranged an itinerary for us according to our needs which fit perfectly and she adjusted for our feedback on the first suggested itinerary very well. The whole trip was a wonderful experience and very memorable in large part thanks to the good organisation and perfect choices for accommodation, transport and pace of trip. The whole team was attentive to us before and during the trip and made us feel very well taken care of. I could not recommend anyone better to organise a trip to Namibia.

Katie Jackson   –  
United States US
Visited: November 2021 Reviewed: Nov 29, 2021

Email Katie Jackson  |  20-35 years of age  |  Experience level: 2-5 safaris

Outstanding!
5/5

I can’t imagine planning a future trip to Africa without the help of Ker & Downey Africa! They did such a wonderful job arranging my 8-night itinerary in South Africa that included stays at three unique properties (they handpicked for me) and two internal flights. Knowing experts had planned my trip I was able to enjoy it without worrying about what could go wrong. Based on my experience I’m under the impression that they only work with the best properties and tour guides. As a travel journalist I’ve stayed at hundreds of hotels and lodges and have met hundreds of tour guides so I should know. I also appreciated the attention to detail that went into creating my itinerary as well as the constant communication. I even reached out to them one Saturday morning before 8 am and I got a reply within minutes! They also made themselves available to assist me with anything after my itinerary was over and I was enjoying an extra week in Cape Town. It would be an honor to travel with Ker & Downey again. If you have the opportunity to, definitely don’t hesitate!

Suzanne P   –  
Canada CA
Visited: March 2022 Reviewed: Apr 19, 2022

Email Suzanne P  |  50-65 years of age  |  Experience level: 2-5 safaris

Sarah and Peter from Ker & Downey looked after us from start to finish
5/5

We were very happy with Ker & Downey and will definitely deal with them again for any future safari adventures. All of our logistical and other worries were speedily dealt with by the Ker & Downey team. They organized a spectacular 12-day safari adventure for the three of us that took us to three different camps. Our safari in Botswana exceeded any and all of our expectations. We were fortunate to be upgraded all the way and enjoyed a very high level of personalized service and attention throughout our holiday. We had no problems travelling despite Covid restrictions and felt very safe and secure at all times.

Stephanie   –  
United States US
Visited: May 2022 Reviewed: Jun 2, 2022

Email Stephanie  |  20-35 years of age  |  Experience level: first safari

Incredible safari experience!
5/5

We absolutely loved working with Ker & Downey who helped us book our travel in Cape Town and our safari in Botswana. They worked with us on our budget and put together the perfect itinerary for what we were looking for. The safari portion was the big highlight! They curated the most unbelievable lodges with amazing wildlife sightings. We were blown away by the staff, food, lodging, and professionalism. We 100% recommend Ker & Downey for your travel needs! They will not disappoint.

Teri   –  
United States US
Visited: July 2022 Reviewed: Jul 23, 2022

Email Teri  |  65+ years of age  |  Experience level: over 5 safaris

High School Graduation Trip
5/5

Our 19 & 19 year old granddaughters chose a trip to Africa as their destination. They graduated June 2022 and we started planning the trip with Sarah a year before our departure. I have been to Africa many times before and really wanted to see the migration of the wildebeests in Tanzania to Kenya. So the trip was designed around that request. The girls wanted to see Giraffes and Hernias. We were successful and saw our requests. My husband is a photographer and he was able to shot wonderful pictures on our 11 day trip.
We were taken care of from the moment we landed to the time we had to say good bye to Africa.
We experienced 5 different camps and each one offered a different look at Africa.
Sarah and Peter were always available before our trip and had everything mapped out for us.
The transfers from camp to camp went very smoothly and we were always with a guide to help us with our luggage and get us to where we were going next.
The camps were able to take care of our dietary needs as one of our granddaughters is a vegetarian .
All in all our trip was a memory our granddaughters will always carry with them
As a side note I have used Ker & Downey 4 times now.

Average User Rating
5.0/5
Rating Breakdown
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