Reviews

Sort By: Date Most Helpful Rating 111-120 of 129 Reviews
Rosie G.   –  
United Kingdom UK
Visited: February 2015 Reviewed: Aug 17, 2016

Email Rosie G.  |  20-35 years of age  |  Experience level: first safari

Amazing South Africa experience with Ker & Downey
5/5

I don't usually use travel agents but I absolutely recommend Ker & Downey if you are planning to visit South Africa. My husband & I wanted to make a trip to SA to go on our first safari. We weren't sure where to start and I also had some concerns about flying into Johannesburg and having to find our way around ourself. We also didn't know which safari destination or package to choose. K&D is a affordable high end travel agent with excellent local knowledge. Terri-Ann helped us organise every detail of our trip with excellent communication throughout. We were met at the airport by a driver and taken to a a Kruger private reserve for the most amazing safari experience with excellent guides and lovely accommodation. We also had a great trip to Capetown and a scenic horseback wine tour. Don't hesitate - just book!

Frank W   –  
Netherlands NL
Visited: February 2016 Reviewed: Aug 17, 2016

Email Frank W  |  20-35 years of age  |  Experience level: first safari

A wonderful time in South Africa; already planning the next trip!
5/5

We had an amazing two weeks in South Africa and we wanted to see as much as possible in the time. Ker & Downey provided an amazing schedule that allowed us to spend time in both Joburg and Cape Town as well as a 3 day safari some time in the winelands before venturing further along the Garden Route. I found the team at Ker & Downey very responsive and they took complete care of the schedule and found them very responsive when we wanted to add in activities at the last minute. Would definitely recommend and can't wait to explore more of Africa with them!

Oliver   –  
United Kingdom UK
Visited: February 2014 Reviewed: Aug 16, 2016

Email Oliver  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent accomodation recomendations and superlative customer service
5/5

Great customer service (very responsive) and detailed knowledge of really great accommodation options. Would highly recommend as they put together the trip of a lifetime.

Lisa Cohen   –  
United States US
Visited: July 2016 Reviewed: Jul 27, 2016

Email Lisa Cohen  |  50-65 years of age  |  Experience level: 2-5 safaris

Terri-Ann Scholtz of Ker and Downey Africa planned our perfect family trip to Tanzania and Rwanda!
5/5

I contacted Ker and Downey Africa blindly and was blown away by the responsiveness, service level, and incredible recommendations that our representative Terri-Ann Scholtz provided. Never did more than a few hours go by without a reply from Terri-Ann. I gave her a brief outline of what I wanted to do and where I wanted to visit, and she gave me a few great options from which to choose. She gave me her opinion on each, pricing, expectations, and details descriptions. When I showed any concern, she explained further why she thought I would enjoy the excursion or she gave me other options. She never hesitated to give references of other families who had used her and / or the company before. It was their glowing recommendations and her level of service that gave me the confidence I needed to sign on. The trip exceeded our expectations! We spent 8 days in Tanzania and 3 days in Rwanda, and we stayed at the most incredible lodges and camps. Favorites were Tarangire Tree Tops and Serengeti Migration Camp. Terri-Ann also arranged private tours for us. Our guides were knowledgeable, respectful, committed, and went above and beyond to make sure we enjoyed every minute. The food everywhere was delicious. The descriptions of our itinerary did not do justice to the experience. We went in a hot air balloon over the Serengeti and went trekking in the forest to find a family of 24 gorillas that we observed and spent time with in Rwanda. Everything was perfect, and this trip has been our best family vacation yet! I recommend Ker and Downey Africa without any reservations.

David   –  
United States US
Visited: June 2016 Reviewed: Jun 21, 2016

Email David  |  20-35 years of age  |  Experience level: first safari

Safari sabi sabi & kapama
4/5

Great lodges and awesome reserves. We had a fantastic time - the service from K&D was great.

Diane   –  
Australia AU
Visited: April 2016 Reviewed: May 9, 2016

Email Diane  |  50-65 years of age  |  Experience level: first safari

All handled very efficiently and smoothly
5/5

We have never put ourselves in the hands of travel organizers and were a little nervous. We needn't be. The accommodations were wonderful, the transfers were all professional and the sfari lived up to expectations.

Bonnie   –  
United States US
Visited: October 2014 Reviewed: Mar 29, 2016

Email Bonnie  |  50-65 years of age  |  Experience level: first safari

My mother and I had a trip to Tanzania more wonderful than we could have ever imagined.
5/5

The trip was wonderful! Everything went extremely smoothly. The service was extraordinary The safari was amazing. I look forward to going again/

Moki Goyal   –  
United States US
Visited: March 2016 Reviewed: Mar 28, 2016

Email Moki Goyal  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent tour planned by Ker & Downey
5/5

I was planning a trip with 4 of my friends to South Africa, and Ker & Downey knocked it out of the park with not only booking every detail of the trip but also finding really higher-end accommodations that fit our style and interest. We had an amazing time and I would definitely use Ker & Downey again!

Deborah B.   –  
United States US
Visited: July 2015 Reviewed: Mar 23, 2016

Email Deborah B.  |  50-65 years of age  |  Experience level: first safari

A Magical Mystery Tour Through Kenyz/Tanzania
5/5

Our safari to Kenya and Tanzania was beyond our expectations. By "magical" I mean that we often couldn't believe what we were seeing and feeling. We saw The Big Five, including a black rhino. We were 3 feet away from a cheetah, the most beautiful cat I have ever seen. The terrain, the light, the silence, the night sky, gave us an otherworldly sense.
Accommodations were perfect. The tent camps were comfortable, attractive and like something from a movie. The meals were exceptional as was the service. The Masai "guards" who escorted us through the camps were delightful. We had fine butlers, servers and guides everywhere. These people spoke (or tried to speak) English, catered to our every need, and were very knowledgeable about the area and its history. The itinerary developed by Ker & Downey was manageable and exciting. We did not feel like we missed anything. We even fed giraffes from the windows of our first-night's lodging in Nairobi. Of great importance was our feeling of safety and security. Ker & Downey and its agents made sure we got where we needed to go and took care of all the details.
Six of us shared the adventure, and all would go back again despite the long journey and malaria pills. We would also book our trip through Ker & Downey without hesitation.

Mary Elizabeth   –  
United Kingdom UK
Visited: December 2015 Reviewed: Mar 23, 2016

Email Mary Elizabeth  |  20-35 years of age  |  Experience level: first safari

Excellent Service to Help Us Plan the Trip of a Lifetime
5/5

Terri Ann and Lee were incredible to work with and provided top of the line service. My husband and I planned to do a safari and then head to Mauritius over the Christmas holiday and were overwhelmed for choice. Terri Ann sent through a beautiful presentation with lots of options and price points and Lee set up a conference call with us in the UK to help us identify the best place for us. They provided very organised information and payment reminders ahead of our trip and sent us a thorough pack with all the detail we needed to get around easily. We headed for Kapama which 5 star plus some. Outstanding service, incredible food, luxurious but rustic surroundings all at the same time - I couldn't rave about the place more. I hope we can come back someday and I would absolutely be in touch with Ker & Downey to help us coordinate. Thanks to the team for planning a trip of a lifetime for us!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 127
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Ker & Downey Africa, not SafariBookings
  • The tours offered by Ker & Downey Africa are subject to their terms & conditions