Reviews

Sort By: Date Most Helpful Rating 21-30 of 111 Reviews
Arlyn   –  
United States US
Visited: July 2021 Reviewed: Aug 14, 2021

Email Arlyn  |  65+ years of age  |  Experience level: first safari

Ker & Downey was beyond our expectations!
5/5

I cannot say enough about how wonderful our trip to Kenya was. We worked through Ker & Downey. From the very beginning Ker & Downey designed a wonderful itinerary and their attention to detail was impeccable. We had to delay our trip because of Covid but once Kenya opened for tourism, we were there. Sarah and her team arranged arranged a way for us to be in touch with them the entire trip which was very comforting. We stayed in Nairobi a couple of days, toured the city and were flown from Nairobi to 3 different camps - each one more luxurious than the last. There were a lot of moving parts and there was not one hitch. Those in the tourist industry have been vaccinated and everywhere we went people were masked and our temperature was taken. We felt more Covid safe there than we did in the US! Our guides were fantastic and fun; vehicles comfortable; animals in the bush were anxious to see us (I think we saw EVERYTHING!), the food was outstanding and did I mention how wonderful the Kenyan people are?! It was definitely the trip of a lifetime – I can’t thank those at Ker & Downey enough!

Tif and Frank   –  
United States US
Visited: June 2021 Reviewed: Aug 4, 2021

Email Tif and Frank

Awesome trip and GREAT support along the way
5/5

Our family of four did a great trip across South Africa in June/July of 2021. We were a little worried on the Covid situation, but we found from Cape Town to our Safaris in the Northeast we always felt comfortable and probably more than here in US. All this was made even better by the constant support of Sarah, Zeena and the whole team at Ker&Downey. We made some changes along they way, and it would have been really difficult without their help. I also loved all the little things they setup along the way (like someone to get us through the airport super quickly). They also set us up with the best guide we ever had anywhere -- Wayne at Island View Tours. Best trip ever!

Kathy   –  
United States US
Visited: June 2021 Reviewed: Jul 9, 2021

Email Kathy  |  35-50 years of age  |  Experience level: 2-5 safaris

Spectacular ❤️❤️❤️
5/5

Words cannot describe how amazing the Ker & Downey team were in planning our vacation! Our magical adventure was 37 days long visiting five countries and three different time zones! In the midst of a pandemic this team was absolutely flawless and executed every part of our vacation with perfection.

The lodges they chose, the experiences and the amazing surprises along the way. Jenieen was with us every step of the way as we had planned this trip for 2020 and things continued to change even into 2021 when we rebooked it. We wanted to make some changes while we were in the midst of our trip and the entire team accommodated all of our wishes and made everything so easy and simple. We absolutely are open to anyone reaching out to us so we can sing the praises and we definitely recommend them to anyone looking to book a safari to Africa or anywhere. I cannot wait to plan our next adventure!

Brian   –  
United States US
Visited: June 2021 Reviewed: Jun 24, 2021

Email Brian  |  50-65 years of age  |  Experience level: first safari

Amazing Attention to Detail and Thoughful Planning
5/5

I can't thank the group at Ker & Downey enough for planning an absolutely wonderful vacation for my family. From Sarah planning the perfect itinerary and locations to Zeena and Peter covering every detail of the logistics and activities, Ker & Downey was an absolute pleasure to work with. They talked with us about our interests and found locations and activities that matched exactly what we were looking for. And when it came to traveling, everything was seamless despite it being one of the most challenging times to travel with all the Covid considerations. The team was always available to answer any question I had and they kept in touch to let me know they were only a phone call or text away if needed. All of the transfers, tours and accommodations were top-notch. I highly recommend Ker & Downey Africa to anyone who is planning a trip. I'd give them 6 stars if I could!

Belinda B   –  
United States US
Visited: March 2020 Reviewed: Apr 16, 2020

Email Belinda B  |  35-50 years of age  |  Experience level: first safari

Supreme service - every detail!
5/5

The communication from Ker & Downey/Sarah was excellent from the start and throughout the trip. The booking went smoothly. The hotel accommodations were very nice, with great service and staff. The safari experience was definitely top notch and we would recommend Tinga Lodge and the MORE family of lodges, hotels and safari experiences to everyone. We’ve never left a location in our world travels and felt a deeper desire to stay longer or to return again as much as this trip. The details of the room and the views were outstanding. We saw the big 5 by the end of our 3rd game drive out of 6 that we took. The food was good and the staff were so caring, professional and fun. We felt right at home throughout our stays in Johannesburg, Kruger NP & Cape Town. The tour operators used by K&D were professional, courteous and went above and beyond. Island View Tours of Cape Town did the loveliest private tours and also our transportation to and from the airport and hotels. Wayne is a gem and you can tell he loves his job and cares about his customers. This vacation, although cut short because of the pandemic was one of our most memorable. Sarah, Pippa and Ker & Downey are the best in the business!

Elise   –  
Canada CA
Visited: January 2020 Reviewed: Jan 16, 2020

Email Elise  |  50-65 years of age  |  Experience level: first safari

The perfect first safari tour !!!
5/5

We had the perfect luxventure in South Africa, thank you to Ker & Downey!
From the beginning they were friendly,attentive at our demand, making sure that every part of our adventure was tighly link.
They assit us in finding great resto and organised perfect day tour in the wine region and in CapeTown.
The highlight of our safari was our four nights in RockFig Lodge in Timbavati private reserve. The lodge and his suites,the warm welcoming staff, the great ranger and tracker and the wildlife was extraordinary!I will never forget those breakfast in the bush, those sundowner at the waterhole with buffalos,elephants and the sunset, the apero around de firepit and the elephants that came to dring derectly in the pool while we where having dinner under the stars. I would recommand Ker&Downey to anyone . They offert a great service,communication was always fast and easy.

Yves   –  
Denmark DK
Visited: December 2019 Reviewed: Jan 10, 2020

Email Yves  |  35-50 years of age  |  Experience level: first safari

Terrific Experience
5/5

The team organized a terrific and thoughtful itinerary that included lovely and luxurious properties.

The communication and details provided allowed for a worry free experience.

We would highly recommend their services, wonderful people.

Jillian   –  
United States US
Visited: November 2019 Reviewed: Dec 8, 2019

Email Jillian  |  20-35 years of age  |  Experience level: first safari

Overall great experience!
5/5

We booked a trip through South Africa with the help of Sarah Morris and Pippa and the whole experience was just wonderful. They helped answer so many questions for us (we were safari newbies) and put together an itinerary that catered to our budget and desires. They took care of every detail and we felt so prepared for heading over there on our honeymoon. The lodges they helped us pick and the experiences we booked through them all exceeded our expectations- we would definitely recommend booking through them!

Sandi and Danny   –  
United States US
Visited: September 2019 Reviewed: Nov 19, 2019

Email Sandi and Danny  |  65+ years of age  |  Experience level: first safari

Professional, Personalized, Fantastic African Travel
5/5

Sarah Morris at Ker Downey was extremely responsive from our very first inquiry regarding a Southernn African journey. She provided excellent service by promptly answering questions and concerns in emails and via phone calls ( in spite of the time difference).She was very willing to incorporate our own prearranged accommodations in Cape Town,Johannesburg and self arranged wine tastings with her recommended safari lodgings, tours and tour operators. She was very accommodating by staying within our budget and our preferred travel dates.
The lodgings she arranged in Zimbabwe,Botswana and Kruger,South Africa were all excellent. The staff, drivers/guides and trackers were courteous,welcoming, professional, personable,etc. We were always met at airports, drives,etc. on time with smiling drivers. All exceeded our expectations and enhanced our already over the top experience in Southern Africa. Finally, we enjoyed meeting Sarah at our Cape Town hotel for coffee and a chat!

Ross   –  
United States US
Visited: August 2019 Reviewed: Nov 7, 2019

Email Ross  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredible experience in South Africa, Botswana and Zimbabwe
5/5

For our honeymoon, Emma at Ker & Downey planned a 16 day trip for us including stays in the wine country near Stellenbosch, Cape Town, two safari camps in Botswana, a camp in Zimbabwe, and then finally Johannesburg. The whole trip was seamless and every day was as near perfect as one could hope for. We loved the experience and can't wait to go back!

Average User Rating
5.0/5
Rating Breakdown
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