Ker & Downey® Africa staff
Ker & Downey Africa
- Located In:
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United Kingdom
- Size:
- 50-100 employees (Founded in 2012)
- Member Of:
- APTA, SATSA, CTT & Safe Travels
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $500 to $950 per person per day (USD, excl. int'l flights)
Reviews
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Email Katie Jackson | 20-35 years of age | Experience level: 2-5 safaris
Outstanding!
I can’t imagine planning a future trip to Africa without the help of Ker & Downey Africa! They did such a wonderful job arranging my 8-night itinerary in South Africa that included stays at three unique properties (they handpicked for me) and two internal flights. Knowing experts had planned my trip I was able to enjoy it without worrying about what could go wrong. Based on my experience I’m under the impression that they only work with the best properties and tour guides. As a travel journalist I’ve stayed at hundreds of hotels and lodges and have met hundreds of tour guides so I should know. I also appreciated the attention to detail that went into creating my itinerary as well as the constant communication. I even reached out to them one Saturday morning before 8 am and I got a reply within minutes! They also made themselves available to assist me with anything after my itinerary was over and I was enjoying an extra week in Cape Town. It would be an honor to travel with Ker & Downey again. If you have the opportunity to, definitely don’t hesitate!
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Email Robin S. | 50-65 years of age | Experience level: first safari
Wow, wow, wow!
Our trip to Zambia and South Africa was incredible! The team at Ker & Downey was amazing! They took care of every single detail. They were very easy to work with, answering all the questions we had, and jumping on zoom calls when we needed to. They checked in with us during our vacation to make sure everything was going well. I can’t recommend them enough - we felt totally pampered while we were in Africa. In particular, a big thank you to Sarah Morris, who put our amazing adventure together (not once, but 4 different times due to COVID), and Peter Pittendrigh, who had to do last minute hotel negotiations/tour changes, arranged for all of our required COVID tests, and made sure we were met at the airports. The team arranged for an early birthday at each of our destinations, which made the trip even more special. And Sarah took time to meet us in-person in Cape Town. The team at Ker & Downey made this a trip of a lifetime for us!
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Email Anu Sarkar | 50-65 years of age | Experience level: 2-5 safaris
Unbelievable service and amazing hospitality
In short, if you are looking for safari planning, look no further! Ker and Downy will not only deliver, they will exceed your expectations and take care of every single detail. We have just returned from a 14 day trip to South Africa which included Cape town as well as 6 day safari in the Greater Kruger area. Our travel agent Emma Perrin who planned our very first safari to Tanzania planned this trip for my 50th birthday with my husband almost 3 years ago, but due to Covid we had to push our trip to now. Her attention to detail and understanding of what we need is like no other. She knew exactly what we were looking for. In every single location, she got us the best deals she could find and our accommodations as well as safari trips were beyond our expectations. We stayed in multiple locations, and throughout the trip, Emma, Sarah and Peter stayed in touch wih us via whatsapp. Our son lost his passport 6 days in to the trip, and Emma also helped us get him a new passport without really changing any of our plans, which was truly a miracle. Every single person we met on the trip left an impression on us and we know that we are now completely hooked on to traveling with Ker and Downy. It is just going to be a matter of time before we start planning our next trip with them :)
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Email Jack & Rachelle Schneider | 50-65 years of age | Experience level: first safari
Surpassed our expectations completely!
We returned from a week long trip on safari in Kenya. Working with Peter, Sarah and Zeena made our trip extra special! They are all extremely knowledgeable, personable and helpful with everything possible. They truly wanted to make us safe, comfortable and excited and they went out of their way to do so! They were always available to answer questions, they planned a perfect trip for us! We could not be more happy with the service provided from beginning to end! We highly recommend Ker & Downey Africa!
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Email Pamela | 65+ years of age | Experience level: first safari
Truly lovely caring and professional employees!
What a wonderful experience of a lifetime! Ker & Downey OUTDID themselves. I ALWAYS felt safe and in great hands by being in touch with a professional caring group of people. The lodgings at each camp were welcoming with loving, joyful staff and ALL of our needs (if any) were attended to in haste. We lived in luxury!!!! A hot water bottle at our feet every night!!! Food was excellent! As I am a picky eater ALL of the chefs were sooo accommodating I just loved them! As for our guides and seeing beautiful Kenya landscape and wildlife.....couldn't have asked for more. We saw ALL the animals we could ever have hoped for....each guide said HOW LUCKY WE WERE and I totally agree! I would go back in a heartbeat and HIGHLY recommend Ker & Downey Africa to anyone!
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Email Arlyn | 65+ years of age | Experience level: first safari
Ker & Downey was beyond our expectations!
I cannot say enough about how wonderful our trip to Kenya was. We worked through Ker & Downey. From the very beginning Ker & Downey designed a wonderful itinerary and their attention to detail was impeccable. We had to delay our trip because of Covid but once Kenya opened for tourism, we were there. Sarah and her team arranged arranged a way for us to be in touch with them the entire trip which was very comforting. We stayed in Nairobi a couple of days, toured the city and were flown from Nairobi to 3 different camps - each one more luxurious than the last. There were a lot of moving parts and there was not one hitch. Those in the tourist industry have been vaccinated and everywhere we went people were masked and our temperature was taken. We felt more Covid safe there than we did in the US! Our guides were fantastic and fun; vehicles comfortable; animals in the bush were anxious to see us (I think we saw EVERYTHING!), the food was outstanding and did I mention how wonderful the Kenyan people are?! It was definitely the trip of a lifetime – I can’t thank those at Ker & Downey enough!
Awesome trip and GREAT support along the way
Our family of four did a great trip across South Africa in June/July of 2021. We were a little worried on the Covid situation, but we found from Cape Town to our Safaris in the Northeast we always felt comfortable and probably more than here in US. All this was made even better by the constant support of Sarah, Zeena and the whole team at Ker&Downey. We made some changes along they way, and it would have been really difficult without their help. I also loved all the little things they setup along the way (like someone to get us through the airport super quickly). They also set us up with the best guide we ever had anywhere -- Wayne at Island View Tours. Best trip ever!
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Email Brian | 50-65 years of age | Experience level: first safari
Amazing Attention to Detail and Thoughful Planning
I can't thank the group at Ker & Downey enough for planning an absolutely wonderful vacation for my family. From Sarah planning the perfect itinerary and locations to Zeena and Peter covering every detail of the logistics and activities, Ker & Downey was an absolute pleasure to work with. They talked with us about our interests and found locations and activities that matched exactly what we were looking for. And when it came to traveling, everything was seamless despite it being one of the most challenging times to travel with all the Covid considerations. The team was always available to answer any question I had and they kept in touch to let me know they were only a phone call or text away if needed. All of the transfers, tours and accommodations were top-notch. I highly recommend Ker & Downey Africa to anyone who is planning a trip. I'd give them 6 stars if I could!
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Email Belinda B | 35-50 years of age | Experience level: first safari
Supreme service - every detail!
The communication from Ker & Downey/Sarah was excellent from the start and throughout the trip. The booking went smoothly. The hotel accommodations were very nice, with great service and staff. The safari experience was definitely top notch and we would recommend Tinga Lodge and the MORE family of lodges, hotels and safari experiences to everyone. We’ve never left a location in our world travels and felt a deeper desire to stay longer or to return again as much as this trip. The details of the room and the views were outstanding. We saw the big 5 by the end of our 3rd game drive out of 6 that we took. The food was good and the staff were so caring, professional and fun. We felt right at home throughout our stays in Johannesburg, Kruger NP & Cape Town. The tour operators used by K&D were professional, courteous and went above and beyond. Island View Tours of Cape Town did the loveliest private tours and also our transportation to and from the airport and hotels. Wayne is a gem and you can tell he loves his job and cares about his customers. This vacation, although cut short because of the pandemic was one of our most memorable. Sarah, Pippa and Ker & Downey are the best in the business!
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Email Yves | 35-50 years of age | Experience level: first safari
Terrific Experience
The team organized a terrific and thoughtful itinerary that included lovely and luxurious properties.
The communication and details provided allowed for a worry free experience.
We would highly recommend their services, wonderful people.