SafariBookings has received complaints from clients about Hakuna Matata Safaris.

Reviews

Sort By: Date Most Helpful Rating 1-10 of 16 Reviews
Njeri Mwangi   –  
Kenya KE
Visited: November 2013 Reviewed: May 18, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Excellent and Affordable
5/5

My fiancé and I thought it would be sensible of us to travel and tour our neighboring country Uganda since we had planned for a budgeted fun trip. Uganda has distinctive attraction for tourists’ destination that rises out of the multiplicity of its game stock and its untouched scenic beauty. Just like my home country Kenya, Uganda offers substantial natural resources for tourism with a variety of ecosystems, landscapes, culture and climate but in a somehow unique approach.
We searched for tour company services that will escort us through the entire trip. At first we had thought we had thought it would be impossible to get a tour company that will cater for us throughout, so we had already budgeted on paying different tour companies. Luckily to our surprise, we came across Pole Pole Safaris on our online search, and we could not believe our eyes to see their affordable prices for their services and all they were actually offering with it.
Without hesitation, we made our booking and called their offices in Kampala for assurance. We were catered for with a soft spoken and courteous gentleman who was able to talk us more on what more was in that package. A week later we were picked from Entebbe International Airport by a four wheel tour car from Pole Pole Safaris and the driver was very conversant and approachable who took us to the hotel and he promised he will be there the next day at whatever time we wanted so as we can begin our visit in this beautiful country.
Pole Pole management contacted us through the hotel to make sure of our safe arrival and to know what exact time we want to be picked from the hotel. To our surprise, we were informed that we could travel to more tourists destinations than what were had thought. The package that we had paid for which it was quite affordable when compared to what we could have paid to other tours company for the same kind of service could cater for all tourist destinations in Uganda.
Apart from Game viewing and white water rafting which before was our main tourists’ activities that we had aimed for; we were able to enjoy other activities such as sport fishing, mountaineering, primate tracking and bird watching. We were able to extend our holiday by three more days for the reason that our planned budget could cater for more. We couldn’t finish viewing all this amazing country had to offer. However, our plan is to visit my other surrounding countries using Pole Pole Safaris services that to my knowledge they also operate in these countries. These other countries I ought to visit are Rwanda, Tanzania, Burundi and Congo, where coming to think of it am also not done with touring my own lovely country Kenya.

Romatesmi   –  
United States US
Visited: May 2016 Reviewed: May 6, 2016

Email Romatesmi  |  20-35 years of age  |  Experience level: first safari

They were extremely sorted out and very much arranged
5/5

We had a 10 day tour. Driving guide and all the plannings were great. I would recommend Hakuna Matata team particularly if you intend to make a private and custom tour in East Africa.

Dany   –  
Netherlands NL
Visited: May 2016 Reviewed: May 6, 2016

Email Dany  |  20-35 years of age  |  Experience level: first safari

Incredible customer care!
5/5

Hakuna Matata has incredible customer carer! They are well-knowledgeable about Rwanda and gave us an adaptable itinerary on what we needed to see.

Ursula   –  
France FR
Visited: May 2016 Reviewed: May 7, 2016

Email Ursula

I recommand you Hakuna Matata, personnaly, i had great times
5/5

Hakuna Matata team organized our incredible trip to DR Congo to trek in the Virunga Mountains to find the rare Mountain gorillas. It was an amazing experience but only made possible thanks to Ken. Ken organized our safe & comfortable trip from Rwanda through Uganda to reach DR Congo. We contacted him with just a few month's notice and he was able to obtain on our behalf trekking permits which were unavailable through other trekking agents. He is highly educated and it was great traveling with him and learning about these African countries. You are in safe, capable and reliable hands with Ken. All the best !”

Emmy   –  
Thailand TH
Visited: January 2017 Reviewed: Jul 8, 2017

Email Emmy  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect trip to Kenya
5/5

I have been using Hakuna Matata. for many years. Ken is my consultant. We email and her response is fast and He is patient with all my questions and decision making.

We have had great trips and no issues

Ketty   –  
Thailand TH
Visited: January 2017 Reviewed: Jul 8, 2017

Email Ketty

Everything went perfectly
5/5

Wonderful experience, they were very accomodating and prompt in their responses. Everything went perfectly on our trip in kenya,

miss_clara   –  
United States US
Visited: February 2016 Reviewed: Oct 12, 2017

Email miss_clara  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

Amazing Experience

Last Mouth I went with my Friends for a 8 day round trip through Uganda, Rwanda and Congo with Hakuna Matata Safaris and the whole journey was beyond expectations.We booked a private tour to Climb Nyiragongo Volcano, gorilla track and chimpanzees. Everything was perfect for us. Communication in advance was good, our driver knew all the important places, additional info about the country and about the animals. We really enjoyed travelling with Hakuna Matata Company! During the trip everything was arranged perfectas well ( good hotels, good food etc).The Gorilla Trekking was an absolute highlight but also the other places impressed with the variety of landscapes and wildlife. There is nothing to complain about!

Jessyka   –  
United States US
Visited: August 2017 Reviewed: Oct 13, 2017

Email Jessyka  |  35-50 years of age  |  Experience level: first safari

It was an astounding Experience and a decent Tour in Uganda
5/5

We was so well constantly and appreciated a great adventure in this astounding nation.
The Driver, Charles was extremely kind, he was continually trying to do the and make sure we see all animals.
I higly recommand you Hakuna Matata Safaris when traveling to Uganda.

Jenny Davis   –  
United States US
Visited: September 2017 Reviewed: Oct 13, 2017

Email Jenny Davis

Travel To Rwanda and Go with Hakuna Matata Safaris
5/5

Hakuna Matata safaris does deliver what they promise.Their personal attention towards customers is very good.The service was good, everything was pretty much as promised,
The respond quick on your questions and during the safari everything was arranged according to the schedule. Also good in price! I would go with Hakuna Matata again if I had more time in Uganda. Value for money is awesome and the customer service is very good as well. Thank you.

Sophia   –  
Vietnam VN
Visited: August 2017 Reviewed: Oct 13, 2017

Email Sophia

Go to Rwanda and Use Hakuna Matata Company
5/5

My Safaris in Rwanda was great! Fantastic country and travel experience. Ken arranged all transportation and that was comfortable. A professional car driver and tour guide showed us all the highlights of Rwanda and explained a lot about the country. The selected lodges were all very atmospheric, super clean and located at the most beautiful spots. Also, the food was excellent during the trip. And last but not the least: Service. This was more than great! All the transfers were arranged accordingly too. Go to Rwanda and use Hakuna Matata

Disclaimer

  • All corporate and/or tour info is provided by Hakuna Matata Safaris, not SafariBookings
  • The tours offered by Hakuna Matata Safaris are subject to their terms & conditions