Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 74
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 93 Reviews
David Kamau   –  
Kenya KE
Visited: November 2013 Reviewed: Jul 15, 2014

20-35 years of age  |  Experience level: 2-5 safaris

They provided an experience worth much more than they charge
5/5

Vacay's customer care provided timely communication. We did not even to visit their offices for payment. All we did was deposit the cash in their account and left the rest to them. And the safari was just as we had imagined!

Polly Mwangi   –  
Kenya KE
Visited: April 2014 Reviewed: Aug 6, 2014

35-50 years of age  |  Experience level: over 5 safaris

memorable!
4/5

They ares doing a great job and should promote local tourism more and negotiate affordable rates for the local and common citizen.

NS Visited: July 2014 Reviewed: Aug 8, 2014

Good service
4/5

Prompt service and communication regarding our booking
The safari tour guide was good and overall the tour went smoothly from start to end

Amy Njeri   –  
Kenya KE
Visited: March 2014 Reviewed: Aug 8, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Helpful
5/5

I was very glad to have used the operator because they are very helpful and will tailor your journey to the end. I will be a return client. Great work and thank you again!

D   –  
Kenya KE
Visited: June 2014 Reviewed: Aug 12, 2014

20-35 years of age  |  Experience level: 2-5 safaris

The experience had was very good and I wouldn't hesitate going with Vacay again for future holidays.
4/5

The service provided was of a very high standard with constant communication and feedback. Have recommended Vacay Holiday Deals highly to my friends and I am hoping to get access to more deals in future from them.

Lucy Abigael   –  
Kenya KE
Visited: August 2014 Reviewed: Oct 13, 2014

35-50 years of age  |  Experience level: first safari

Safari package
5/5

That was the best package ever offered by Vacay Holiday deals. I was quite happy with the email responses. Can't wait for my next safari

ED   –  
Kenya KE
Visited: June 2014 Reviewed: Nov 5, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Great service, prompt communication
5/5

Vacay sorted out a last-minute booking for our group of four to Maasai Mara just when hotels and camps were starting to fill up quickly. Very patient with our requests, worked within our budget, and quick & professional with email communications. They arranged a great trip for us with our private transport and an excellent driver to boot. All fees itemized and no hidden or surprise charges. We've now booked with Vacay twice and will definitely use them again in the future!

Shishi Visited: October 2014 Reviewed: Nov 6, 2014

All i had to do was pay, and check in.
5/5

Vacay took care of all the planning and booking. The communication and response time was really good. I also like how they called on the date of arrival to make sure everything was OK with the booking. Thanx Vacay :-).

Faith   –  
Kenya KE
Visited: October 2014 Reviewed: Nov 19, 2014

20-35 years of age  |  Experience level: over 5 safaris

Efficient, timely and wonderful
5/5

We got information as and when requested. We loved the hotel from its whole ambiance to the service provided. Loved it

Simon Maina Visited: September 2014 Reviewed: Dec 9, 2014

The experience was worth more than the price
5/5

I made my enquiry online and Vacay's response was instant! They booked us in Fairmont Mt Kenya Safari Club at very discounted and the experience was superb!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 74
  • 4 star 15
  • 3 star 2
  • 2 star 2
  • 1 star 0
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