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Nihal Montasser Visited: November 2014 Reviewed: Dec 2, 2014

A great adventure
4/5

It was very well arranged. The drivers were punctual and very polite. The driver guide at Arusha was very skilled and very highly knowledgeable; the information he shared on the animals and roads were very helpful and accurate. His English was commendable and his enthusiasm was contagious.

The lodging at Serengeti and Ngorongoro were very good, clean rooms, excellent services, good food, although better at Ngorongoro that at Serengeti. The people were very friendly, polite and very helpful. The only issue I had was with the quality of the lunch box food that Serena Serengeti offered us. The lunch box included a piece of chicken and a piece of bread, among other things. However, the chicken, which was the main meal for the two following days I spent there, was extremely dry, left over from the night before and totally inedible! For the good service they provided, that issue was a shame!

The car that we drove was very old and needed a few repairs, and even though it was a strong car, yet it broke the muffler on the way at Ngorongoro, and the driver left me at the information center for the hour it needed to be repaired.

Despite the above, I thought the trip was excellent, well organized and the guide did a very fine job.

Thank you for your efforts.

Regards,

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 56
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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