Average User Rating

Rating Breakdown
  • 5 star 56
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 61 Reviews
Lucia Pivaral   –  
Guatemala GT
Visited: June 2021 Reviewed: Jul 27, 2021

Email Lucia Pivaral  |  20-35 years of age  |  Experience level: first safari

Great experience with amazing people

The agent we had was Shivangi and she was super kind and helpful with all our travel and some other details we had. It was a wonderful and unique experience the Safari and all the attractions we visit also our guide of the safari Vincent, excellent guide he always was attentive with us. I totally recommend this experience with Karibu World very kind and amazing people.

Deepali   –  
Tanzania TZ
Visited: July 2021 Reviewed: Jul 9, 2021

Email Deepali  |  20-35 years of age  |  Experience level: first safari

Excellent Service

We had Shivangi as our agent and she really did an amazing job! I really enjoyed the trip and appreciate her help in planning this beautiful safari of Serengeti and Ngorongoro. From handling our last minute missed flight to organizing Ekadashi meal for me. I can’t thank you enough. We had an amazing journey. Driver was so cool. Hotels were the best. This is actually the first time we contacted travel agent for a local trip. And honestly Karibu World provided us the best service. We look forward to contact you in our future trips

Mohamad tajeddin   –  
Lebanon LB
Visited: December 2020 Reviewed: Jan 10, 2021

Email Mohamad tajeddin  |  20-35 years of age  |  Experience level: first safari

Easy Going, Effective

I had Sona as my agent and she was very flexible and helpful with everything we needed

Sahini   –  
Tanzania TZ
Visited: November 2020 Reviewed: Nov 10, 2020

Email Sahini  |  20-35 years of age  |  Experience level: 2-5 safaris

Wow! Just Wow!

We had such an easy and comfortable time discussing and planning our trip with Mrs Sona. During our booking process we had made several changes on our planned dates however Mrs Sona was extremely accommodating and gave us the utmost support. While on our journey she frequently checked in to ensure our trip was going well. Overall, we had a great experience and will continue to process our booking through Mrs Soan and Karibu Travel. Communication and service was excellent.

Bejul Badiani   –  
United Kingdom UK
Visited: July 2020 Reviewed: Aug 5, 2020

Email Bejul Badiani  |  20-35 years of age  |  Experience level: first safari

Fantastic Service

Karibu was very well organised in planning our trip to Serengeti and Ngorongoro. Sona Thakrar had taken in charge of our bookings, and I must say that she was very prompt with her responses and laid everything out to us very clearly. She had booked the best accommodation for us and so we have nothing but just praise from our whole trip and crew!

Asante Sana Karibu travels for being so accomodating. I would highly recommend anyone to use Karibu travels as they are always on top of things. Very grateful to Sona for her neverending effort in planning this trip, and for making our trip very personal and special. Keep up the good work, and we are truly satisfied with your five-star service!!

Anna   –  
Tanzania TZ
Visited: July 2020 Reviewed: Jul 8, 2020

Email Anna  |  35-50 years of age  |  Experience level: over 5 safaris

They have gone out of their way to ensure I get a perfect safari experience

The safaris itself was very good. The driver/ tour guide was very well informed.

The communication between the Karibu staff was very good and they were able to easily get hold of each other even when we were stuck in the bush. We managed to get help without too many delays.

Clinton   –  
United States US
Visited: January 2020 Reviewed: Jan 9, 2020

Email Clinton  |  35-50 years of age  |  Experience level: 2-5 safaris

Knowledgeable, thoughtful, and organized from quoting to end of safari

Tasneem worked with me to prepare a safari within my specifications. She guided me away from safari locations that may not have had much game this time of the year. She presented extensive options and combinations of lodges and safari packages that I asked for without any complaints. I think karibu should offer suggestions for other options while on safari like, olduvai gorge trip, Maasai village trip, and other small trips off the beaten path. Although we did not have the time for that I think others may be interested and not know of these options.
During the safari, I wish time was not taken off the trip to get permits etc daily. I understand this is the process, but maybe all the tour operators could work with the park services to remedy this, it's a huge inconvenience for someone to waste about 2 hours or so on a 4 day safari driving around to get a permit.
The driver Lawrence was knowledgeable and we were able to see all the animals we wanted. He was very careful about our safety too and seemed to be more knowledgeable that most other drivers I have been with. He was able to be flexible when the walking safari took too long. The walking safari at lake ndutu lux lodge was good, but I wish the guide would spend more time looking and showing us animals up close than small insects and animal droppings. Those were interesting but generally boring and pointless. I also wish they would not pressure you into tipping them (walking safari) tipping is something you earn, not deserve.
The lake ndutu lodge accommodations and meals were exceptional, although the packed lunches could be better and safer, cooked chicken should be kept either hot or cold.
The rooms and food at the ngorongoro farmhouse have deteriorated from 5 years ago, definitely not recommending that location in its current state. The evening entertainers were also annoying, bothering us into dancing when we only wanted to relax and enjoy the view. Although they did try their best to accommodate us, we moved from a big smelly room that was darker from overgrowth to a smaller room with a better view.
I would also make it clear to customers in the future who book Serengeti and ngorongoro, that they will only be going to ngorongoro area (lake ndutu area) and not the central plains as there are no animals there.
Karibu was kind enough to accommodate our late flight from jro, by taking us to the Arusha coffee house.
I would also recommend refurbishment of the vehicle so that the windows were larger and the seats more comfortable.
I would also recommend trips that start at the airstrips in the parks as the trip from jro is long, maybe even just the return leg.
In summary, the trip was generally exciting and well organized

Ginisha   –  
Zambia ZM
Visited: December 2019 Reviewed: Dec 27, 2019

Email Ginisha  |  20-35 years of age  |  Experience level: over 5 safaris

Extremely well organized and tailor to exactly what we needed; added flexibility during the trip.

Right from the planning, our travel agent was very responsive. She took all our considerations and requests into mind and prepared an itinerary that fit perfectly. We had a lot of requirements when it came to food, time on road. Everything was accounted for during the trip. We unfortunately had a family emergency for which 2 family members could not travel and our travel agent did everything in her power to ensure she got refund for us. We did have a little back and forth regarding the paperwork which we pushed hard to get from doctors which was not used in the end but we appreciated the fact that effort was made and we were able to get a refund back.

During the trip the family and meal preferences were taken care of. We had a last minute request for a driver switch was accommodated for as well. The hotels associated with the company are very well maintained with hospitality levels above and beyond what we expected. Our travel agent and local teams across the main hubs always kept contact to ensure our trip was going well and all our expectations were met.

We would highly recommend using Karibu for bookings as they provide everything, are always on top of things and will get you exactly what you want as long as you set your expectations clearly from the beginning.

Special thanks to Tasneem who took great care of us and always answered our calls whilst planning the trip and during the trip as well!

Paul   –  
Tanzania TZ
Visited: December 2019 Reviewed: Dec 19, 2019

Email Paul  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent safari trip services by Karibu World

Just arrived in Moshi with family from a safari tour that saw us visiting Ngorongoro, Serengeti, and Manyara. We were quite lucky the rains did not interfere with the planned trips.

All went very well from pick up at KIA to drop off at a hotel in Moshi. All was great during the safari especially the bush dinner at Manyara. Ms Tasneem did a great job to plan and coordinate the safari trip and the driver cum guide Rashid was excellent. Rashid had a sharp eye for game locations such that we were able to view animals in places where others had driven through without spotting them. Keep up the good services.

Nanda Cs   –  
Tanzania TZ
Visited: August 2019 Reviewed: Dec 19, 2019

Email Nanda Cs  |  35-50 years of age  |  Experience level: first safari

Excellent service

It was excellent support from Tasneem starting from reservation till trip end.
And it was transparent and managed well

Average User Rating
Rating Breakdown
  • 5 star 56
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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