The review below is the personal opinion of Ina and not that of SafariBookings.
the tour operator is a liar!
I went with some friends to the Amboseli NP, which was great. But the thing we didn´t like, was the organization with Robert. We booked the tour already well in advance, specifically with the hotel in the park. The communication with Robert was already a little bit difficult from the beginning on - he did not answer fast and in detail, but I had to ask a lot in order to get information. On the way to the park, he called and said there was a conference in the hotel we booked, so no space available anymore and we had to go to another hotel outside the park. He did not offer any compensation or apologize. We told him, that this is not ok, since we had a different deal and that we are really disappointed about not being in the park. After a long discussion, he agreed to give us a disount of 20$ each. Of course we did not get our money. First he told us, that we would get it after we return in our hotel back in Nairobi. There he told us he could not come and he would send it to us via Paypal or to a bank account. That never happended and when asking and asking again, the only reply he is giving, is that he has a problem with Paypal, that he would send the money next week and so on and so on......but he is only lying all the time, he never wanted to give some money back. It is kind of sad, because we really liked the experince we made in the Ambosli NP and now we have kind of a bad memory on the organization company.