Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 33
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Don K.   –  
United States US
Visited: September 2019 Reviewed: Sep 28, 2019

Email Don K.  |  65+ years of age  |  Experience level: first safari

Extraordinary Excellence
5/5

I need to preface my review by saying my wife and I used the services of one company to hike to Machu Picchu. We used a different company to coordinate our trip to the Galapagos Islands. So then at the beginning stages of planning for a safari, I talked to 11 different safari companies (including the two we've previously used). I then narrowed it down to four, and then finally one. I am so glad I chose Extraordinary Journeys (EJ). There wasn't anything EJ did which was less than perfect. I worked on my safari with Lynn Newby-Fraser. She worked with me by not only listening to what my wife and I wanted to see and do on a safari, but she also made suggestions to us...all based upon her vast experience. Some of her suggestions we took her up on, some we did not, and she was ok either way with it. Do not use a company to plan a safari unless they have experience in their resume, and Lynn certainly does.

From initial takeoff from home to the landing back home a few weeks later, EJ simply took care of everything. After the initial planning was done, Lisa Newby-Fraser actually did all the logistical work and made sure every detail was perfect. We stayed in some tents which in all honesty was more "glamping" than camping. We also stayed in lodges which were absolutely phenomenal. It was much much better than we even expected in the first place. Before leaving on the safari, we were asked about our dietary requests and/or restrictions and at every location those requests were followed. The food at each place Lynn suggested we stay at, was exceptional. The service at each place was first rate as well. One place we stayed offered to bring us a drink to our lodge, long after our dinner, if we wanted. Additionally, we found out (while on safari) that Lisa was checking up on us to make sure our trip was 100% successful. That is excellent service and dedication.

There are many many safari companies out there one can use to coordinate such a trip. If I could give EJ ten stars rather than 5, I would. If you're thinking of going on a safari and do not use Extraordinary Journeys and Lynn Newby-Fraser, I think you'll be making a huge mistake. For a trip of a lifetime, Lynn and Lisa at EJ will guarantee the trip will be one you'll never forget.

Jean Redding   –  
United States US
Visited: April 2016 Reviewed: Sep 22, 2018

Email Jean Redding  |  50-65 years of age  |  Experience level: over 5 safaris

Knowledge, experience and attention to detail
5/5

I am getting ready to book my seventh trip to Africa to go on safari. My last trip was in April of 2016. John Moody and Extraordinary Journeys have arranged all of my trips. The accommodations are always fabulous, and the service, both at the camps and during the planning stages in the U.S. are exceptional. I rarely use travel agents, but traveling in Southern and East Africa can involve a lot of moving parts. I want an experienced operator in the U.S and on the ground in Africa. If a hiccup occurs, they have the contacts and expertise to deal with it. One time, I inadvertently left a bag on a small private plane that delivered us to a remote camp in Tanzania. I thought I would never see the bag again. Three days later when another plane came to pick us up, they had the bag!

I highly recommend John and Extraordinary Journeys! They will customize a trip that you will cherish. I have six fabulous memories, going on seven.

Tom Archibald   –  
United States US
Visited: March 2018 Reviewed: Sep 19, 2018

Email Tom Archibald  |  65+ years of age  |  Experience level: first safari

From beginning to end, the arrangements and the trip were outstanding!
5/5

Emily and her colleagues at Extraordinary Journeys arranged our 5 week trip to southern Africa highlighted by two safaris and many other attractions in 4 different countries. Well before we embarked, we worked back and forth with Emily to plan the trip based on our interests combined with her knowledge and experience. We were met every step of the way by friendly, knowledgeable people taking us to each destination. That included getting us across the borders in what might have been a chaotic situation otherwise. The safaris at Little Vumburra Camp in Botswana and Linkwasha Camp in Zimbabwe were outstanding in every detail, from the luxurious “tents”, to the staff, the food, the knowledgeable guides, the scenery, and of course, the animals! We stayed in touch with Emily along the way, as she surprised us at several stops with a small gift or dinner arrangements for our 45th anniversary. Finally, included in the trip were visits to Victoria Falls and four destinations in South Africa. We couldn’t be any happier with the entire trip, and we’ve recommended Emily and Extraordinary Journeys many times.

Sylvia Kochler   –  
United States US
Visited: May 2018 Reviewed: Sep 19, 2018

Email Sylvia Kochler  |  50-65 years of age  |  Experience level: first safari

Our Botswana safari with Extraordinary Journeys was a truly wonderful experience.
5/5

John Moody planned the perfect safari for our group of 6 (3 couples). We experienced 3 different Botswana camps (3 nights at each), all very beautiful and comfortable. We had great guides, and saw an amazing variety and number of animals. We ended with 2 nights at the River Club in Livingstone to see Victoria Falls. The food and service at each location were excellent. Transportion and transfers all perfectly executed. The trip far exceeded our expectations. We highly recommend a safari with Extraordinary Journeys, and hope to go on another safari with it in the future.

Mary Ellen   –  
United States US
Visited: August 2018 Reviewed: Sep 19, 2018

Email Mary Ellen  |  65+ years of age  |  Experience level: 2-5 safaris

PURE MAGIC--EJ IS THE BEST!
5/5

Our trip to Tanzania and Kenya was nothing less than magical. Kim listened closely to our desires (great guides, small tented camps and The Great Migration) and tailored an itinerary for us. We saw The Great Migration (and three river crossings) due to her excellent planning. (Of course, Kim is honest and will tell you that a traveler cannot be guarantied a river crossing–that is just plain luck.) The camps were welcoming and unique (some were rustic and some were luxurious, just as we requested). The camp guides were incredibly knowledgeable. I found working with Kim to be a joy–she is responsive, well informed and fun. She has a true love of Africa, having visited nearly every country. The pre-trip documents were thorough and informative; we were totally prepared. When selecting a safari company, I had not realized that a critical component is the local partners (camps, guides, drivers, etc.). If the local partners are not great, your trip will be disappointing. EJ uses only the best–everyone on the ground was punctual, well equipped, friendly, informative, professional and helpful. I would give EJ more than 5 stars if that was possible. Perhaps, the best recommendation is that I am already working with EJ to plan our next trip.

Deana M   –  
United States US
Visited: July 2018 Reviewed: Sep 19, 2018

Email Deana M  |  20-35 years of age  |  Experience level: first safari

AWESOME HONEYMOON!
5/5

I am so happy we decided to have Extraordinary Journeys help us plan our honeymoon. We were traveling to South Africa and Zimbabwe and I was pretty thorough in what we were looking out of the trip and after a call with Emily, I knew she would put together the perfect package for us. I like to think I am pretty travel savvy and often do all of our bookings myself, but it was so helpful having EJ along side me. They were able to book our safari adventures and International travels; places I probably wouldn't have found. The safari lodges we stayed at were amazing, and everyone we encountered went above and beyond to make sure we felt welcomed. From our initial conversation, to a welcome home email; the constant contact we've had with EJ has been great. Anytime I had a question, they were readily available with the answers. You can tell they really care about their clients and want you to have the best adventure and our honeymoon was a once in a lifetime trip. We would (and already have) recommend EJ to anyone looking for the ultimate safari experience; and would definitely book through them again. 100%

Janet   –  
United States US
Visited: February 2018 Reviewed: Sep 18, 2018

Email Janet  |  65+ years of age  |  Experience level: over 5 safaris

Thanks to Extraordinary Journeys our trip to India was the holiday of a lifetime.
5/5

Our heartfelt thanks to Elizabeth, Jamie, Emma, Rachel, Marcia and all the staff at Extraordinary Journeys. You gave us the gift of your time and personal attention to detail throughout the development of our exciting India itinerary. Our in-country hosts, Royal Expeditions, worked hand-in-glove with your office. Throughout our trip we were in constant contact through WhatsApp and email. At every step of the way our drivers, guides, and company representatives provided smooth transitions and fascinating local information. The accommodations were luxurious and many were unique, smaller Havelis with delicious food. Every activity in our contract was a highlight, exceeding expectations, from our exclusive elephant camp to our tour of the Taj Mahal, from our sunrise boat on the Ganges to our overnight boat in Kerala. There were surprises not included in our contract thanks to our local guides, such as the Lord Shiva and Parvati wedding festival or the sweet scented flower market, or the changing of the guard at the Presidential Palace. We were pleased to make small changes to our itinerary with our flexible local guides such as a walk through the narrow backstreets of the blue city of Jodhpur, or an hour under the trees listening to musicians in the pink city of Jaipur. We paid for treats not included in our clearly itemized contract such as an amazing Ayurvedic massage at the gorgeous Kuramakom resort.
We never worried about the small changes to our schedule that are often necessary on a journey such as this. We trusted that Extraordinary Journeys and Royal Expeditions would always inform us and make timely adjustments - and so they did. The thoughtful recommendations and open discussion with the Extraordinary Journeys staff made the difference throughout this extraordinary adventure.
We sent Jamie a copy of our detailed India travelogue and a link to our photos so she can share either with other clients who may wish to follow our Extraordinary Journey.

Lori   –  
United States US
Visited: December 2017 Reviewed: Sep 18, 2018

Email Lori  |  50-65 years of age  |  Experience level: 2-5 safaris

Lara Ray is wonderful and put together an amazing family trip to Botswana and South Africa.
5/5

Lara Ray and Extraordinary Journeys put together the most memorable family vacation. The experience was priceless and I looked forward to planning my next trip to Africa with Lara! Simply the best!

Patricia Aucello   –  
United States US
Visited: March 2018 Reviewed: Sep 18, 2018

Email Patricia Aucello  |  50-65 years of age  |  Experience level: 2-5 safaris

The ONLY safari tour company we will ever use.
5/5

We have used Extraordinary Journeys twice for a Safari trip to Kenya and most recently on our trip to South Africa. Our trip advisor gave us honest and dependable advice on how to maximize our time there. Our travel itineraries were perfect for our families needs. The ground travel was fantastic and dependable. Our lodging was beyond our greatest expectations with each camp offering a unique experience. We felt safe and welcomed as family at each lodge we stayed at. The trip was perfectly coordinated and we did not encounter a single glitch in our itinerary. Our travel coordinator also reached out to us several times to insure that we were happy and enjoying our vacation of a lifetime. We love Africa and will use EXtraordinary Journey for our next trip.

Melynda   –  
United States US
Visited: August 2018 Reviewed: Sep 17, 2018

Email Melynda  |  20-35 years of age  |  Experience level: 2-5 safaris

Best vacation ever!!!
5/5

The ladies at Extraordinary journeys are amazing!!!! We had the most wonderful, amazing, awesome honeymoon and all thanks to them. We did not have to do one stitch of planning aside from booking our international flights. The in-country guides and companies that they use are fantastic and the itinerary was perfect. Thank you to Extraordinary Journeys for sending us the very handy itinerary book and travel documents holder. We had the best time ever and highly recommend them and their services! All communications were prompt and most of the time they emailed us before we could email them with questions. The entire planning process was professional, prompt and so EASY to do. We worked the same two ladies and they took care of us before our trip and were in contact with us during the trip as well. We did Devil's pool in Zambia, safari in Zimbabwe, a day in Johannesburg and 4 days in Seychelles. The team is professional, courteous and the best travel agency that I have worked with.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
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