Reviews

Sort By: Date Most Helpful Rating 21-30 of 34 Reviews
Sean   –  
United States US
Visited: June 2018 Reviewed: Sep 17, 2018

Email Sean  |  35-50 years of age  |  Experience level: 2-5 safaris

Extraordinary
5/5

Over the past two years I have more than once given Extraordinary Journeys an impossible task of planning the safari I dream up with minimal notice (I am talking about bespoke safaris with weeks notice). Each time Kim and her staff have pulled it off seamlessly. No doubt, it could have never been possible without their experience, planning, coordination and execution. This involves an unsurpassed level of dedication to their clients whether it involves putting in extra time unexpectedly or after hours work to make sure I was good to go! I highly recommend the team at Extraordinary Journeys without reservation.

Laura   –  
United States US
Visited: July 2018 Reviewed: Sep 17, 2018

Email Laura  |  20-35 years of age  |  Experience level: first safari

Incredible Honeymoon Safari In Tarangire NP
5/5

Both my husband and I were blown away with the professionalism, organization, warmth and friendliness, quality, knowledge, and overall every aspect of our safari. We can't stop gushing about it to everybody we talk to, and can't wait to go again! The staff at the Kichuguu greeted us with juice, warm towels, and never let us carry our bags. They were kind, courteous, attentive to our needs, and respectful of our space. Their attention to detail in the room was evident - that is the swankiest lodging in which we have ever stayed! On our last night, they made our honeymoon extra special, giving us our own table under the starts and offering us a bottle of Champagne on the camp! The food was outstanding, the amenities first rate, and we definitely felt like we were part of the family. They were also super enthusiastic to be there and share their knowledge of wildlife calls with us around "Bush TV" and in the morning they greeted with a cheerfulness that really kickstarted our day. We definitely felt like VIPs. At EJ, Alli and Kim were hyper-attentive and helpful and prompt with their correspondence, easing us through packing, payments, and letting us know what to expect upon pick-up. The pre-trip document had itineraries, great tips, guidelines, suggestions, etc. It was a convenient, first-rate resource both before and while in Tanzania, and we referenced it several times. All of the pre-travel docs were easy and convenient to fill out. Overall, Kim and Alli did not pressure us into something that we did not want or need. We told them what we wanted to see/experience and they came up with a tailored itinerary that checked off every box we gave them. It is evident that they have a strong and professional grasp of the products that they offer.

Matthew Sand   –  
United States US
Visited: June 2018 Reviewed: Sep 17, 2018

Email Matthew Sand

Amazing and responsive
5/5

We used EJ for our trip to Tanzania and Zanzibar earlier this year. We travel a lot as a family and normally plan things ourselves. It became clear pretty early on that we'd need help with planning a safari. It also became clear that EJ was the company best suited to us. It was't just the level of service or degrees of expertise provided (at this price point, I think there any number of companies that are at least comparable in that regard), it was the way they listened. Pearl and her partners spent so much time really trying to figure out what kind of experience we wanted, and then designed a trip which satisfied all our desires, including a few we would never have known to ask for. The end result was truly unforgettable; not just a dream safari, but OUR dream safari! Not only would we recommend them to anyone (and have done so many times already), but we wouldn't think of going back on safari without their help. Extraordinary indeed!

Leslie Keller   –  
United States US
Visited: May 2017 Reviewed: Sep 17, 2018

Email Leslie Keller  |  50-65 years of age  |  Experience level: 2-5 safaris

Our Botswana Adventure-Perfection!
5/5

Along with a group of Asheville folks, my husband Graham and I travelled to Botswana for what was truly an Extraordinary Journey!! John Moody planned this trip, as he did our previous trip to South Africa, to perfection! Such beautiful camps, absolutely stunning wildlife-we saw everything!! It was a magical trip, memories that all of us will treasure for a lifetime.

Melynda   –  
United States US
Visited: August 2018 Reviewed: Sep 17, 2018

Email Melynda  |  20-35 years of age  |  Experience level: 2-5 safaris

Best vacation ever!!!
5/5

The ladies at Extraordinary journeys are amazing!!!! We had the most wonderful, amazing, awesome honeymoon and all thanks to them. We did not have to do one stitch of planning aside from booking our international flights. The in-country guides and companies that they use are fantastic and the itinerary was perfect. Thank you to Extraordinary Journeys for sending us the very handy itinerary book and travel documents holder. We had the best time ever and highly recommend them and their services! All communications were prompt and most of the time they emailed us before we could email them with questions. The entire planning process was professional, prompt and so EASY to do. We worked the same two ladies and they took care of us before our trip and were in contact with us during the trip as well. We did Devil's pool in Zambia, safari in Zimbabwe, a day in Johannesburg and 4 days in Seychelles. The team is professional, courteous and the best travel agency that I have worked with.

Patricia Aucello   –  
United States US
Visited: March 2018 Reviewed: Sep 18, 2018

Email Patricia Aucello  |  50-65 years of age  |  Experience level: 2-5 safaris

The ONLY safari tour company we will ever use.
5/5

We have used Extraordinary Journeys twice for a Safari trip to Kenya and most recently on our trip to South Africa. Our trip advisor gave us honest and dependable advice on how to maximize our time there. Our travel itineraries were perfect for our families needs. The ground travel was fantastic and dependable. Our lodging was beyond our greatest expectations with each camp offering a unique experience. We felt safe and welcomed as family at each lodge we stayed at. The trip was perfectly coordinated and we did not encounter a single glitch in our itinerary. Our travel coordinator also reached out to us several times to insure that we were happy and enjoying our vacation of a lifetime. We love Africa and will use EXtraordinary Journey for our next trip.

Lori   –  
United States US
Visited: December 2017 Reviewed: Sep 18, 2018

Email Lori  |  50-65 years of age  |  Experience level: 2-5 safaris

Lara Ray is wonderful and put together an amazing family trip to Botswana and South Africa.
5/5

Lara Ray and Extraordinary Journeys put together the most memorable family vacation. The experience was priceless and I looked forward to planning my next trip to Africa with Lara! Simply the best!

Janet   –  
United States US
Visited: February 2018 Reviewed: Sep 18, 2018

Email Janet  |  65+ years of age  |  Experience level: over 5 safaris

Thanks to Extraordinary Journeys our trip to India was the holiday of a lifetime.
5/5

Our heartfelt thanks to Elizabeth, Jamie, Emma, Rachel, Marcia and all the staff at Extraordinary Journeys. You gave us the gift of your time and personal attention to detail throughout the development of our exciting India itinerary. Our in-country hosts, Royal Expeditions, worked hand-in-glove with your office. Throughout our trip we were in constant contact through WhatsApp and email. At every step of the way our drivers, guides, and company representatives provided smooth transitions and fascinating local information. The accommodations were luxurious and many were unique, smaller Havelis with delicious food. Every activity in our contract was a highlight, exceeding expectations, from our exclusive elephant camp to our tour of the Taj Mahal, from our sunrise boat on the Ganges to our overnight boat in Kerala. There were surprises not included in our contract thanks to our local guides, such as the Lord Shiva and Parvati wedding festival or the sweet scented flower market, or the changing of the guard at the Presidential Palace. We were pleased to make small changes to our itinerary with our flexible local guides such as a walk through the narrow backstreets of the blue city of Jodhpur, or an hour under the trees listening to musicians in the pink city of Jaipur. We paid for treats not included in our clearly itemized contract such as an amazing Ayurvedic massage at the gorgeous Kuramakom resort.
We never worried about the small changes to our schedule that are often necessary on a journey such as this. We trusted that Extraordinary Journeys and Royal Expeditions would always inform us and make timely adjustments - and so they did. The thoughtful recommendations and open discussion with the Extraordinary Journeys staff made the difference throughout this extraordinary adventure.
We sent Jamie a copy of our detailed India travelogue and a link to our photos so she can share either with other clients who may wish to follow our Extraordinary Journey.

Deana M   –  
United States US
Visited: July 2018 Reviewed: Sep 19, 2018

Email Deana M  |  20-35 years of age  |  Experience level: first safari

AWESOME HONEYMOON!
5/5

I am so happy we decided to have Extraordinary Journeys help us plan our honeymoon. We were traveling to South Africa and Zimbabwe and I was pretty thorough in what we were looking out of the trip and after a call with Emily, I knew she would put together the perfect package for us. I like to think I am pretty travel savvy and often do all of our bookings myself, but it was so helpful having EJ along side me. They were able to book our safari adventures and International travels; places I probably wouldn't have found. The safari lodges we stayed at were amazing, and everyone we encountered went above and beyond to make sure we felt welcomed. From our initial conversation, to a welcome home email; the constant contact we've had with EJ has been great. Anytime I had a question, they were readily available with the answers. You can tell they really care about their clients and want you to have the best adventure and our honeymoon was a once in a lifetime trip. We would (and already have) recommend EJ to anyone looking for the ultimate safari experience; and would definitely book through them again. 100%

Mary Ellen   –  
United States US
Visited: August 2018 Reviewed: Sep 19, 2018

Email Mary Ellen  |  65+ years of age  |  Experience level: 2-5 safaris

PURE MAGIC--EJ IS THE BEST!
5/5

Our trip to Tanzania and Kenya was nothing less than magical. Kim listened closely to our desires (great guides, small tented camps and The Great Migration) and tailored an itinerary for us. We saw The Great Migration (and three river crossings) due to her excellent planning. (Of course, Kim is honest and will tell you that a traveler cannot be guarantied a river crossing–that is just plain luck.) The camps were welcoming and unique (some were rustic and some were luxurious, just as we requested). The camp guides were incredibly knowledgeable. I found working with Kim to be a joy–she is responsive, well informed and fun. She has a true love of Africa, having visited nearly every country. The pre-trip documents were thorough and informative; we were totally prepared. When selecting a safari company, I had not realized that a critical component is the local partners (camps, guides, drivers, etc.). If the local partners are not great, your trip will be disappointing. EJ uses only the best–everyone on the ground was punctual, well equipped, friendly, informative, professional and helpful. I would give EJ more than 5 stars if that was possible. Perhaps, the best recommendation is that I am already working with EJ to plan our next trip.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 0
  • 3 star 1
  • 2 star 0
  • 1 star 0
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