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Face of Africa Adventures
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KERWTZUG
- Price Range:
- $200 to $1,700 ppper person per day (USD, excl. int'l flights)
Reviews
Email Sandra | 20-35 years of age | Experience level: first safari
Very honest and straightforward and always available
Great value for money, it was always easy to reach out tour operator and the experience was amazing thanks to our amazing guide Dickson
20-35 years of age | Experience level: first safari
The great african experience - Amazing and absolution safaris
We are had very trip in Tanzania with face of Africa adventures.
Our 6days safaris,tarangire,manyara,ngorongoro and Serengeti national park it was full surprises and amazing trip. our guide and chef cook us beyond our expectation ,our guide was very knowledge of wildlife and charming with us also chef cook always prepared delicious food, we all appreciate the unique kind at service we got from this company, we are like to say thank you all time of Face of Africa adventures for nice holidays in Tanzania.
Email Maksim | 20-35 years of age | Experience level: first safari
AMAZING TRIP IN Tanzania.
We (my girlfriend, two friends, and I) spent three weeks in Tanzania+Zanzibar during August 2014.
We got in contact with Hamad(Face of Africa adventures) for a 12days safari& trekking to kilimanjaro machame route The itinerary was, in general terms, as follows: Lake Manyara-Ngorongoro-Lake Natron-Serengueti-Tarangire. Conversations with Hamad previous to the final itinerary were very pleasant, always meeting the needs we required, until we were comfortable with the final schedule. Once we got there, the experience was just amazing, not only because of the magic environment of Africa but also because of the professionalism and human quality of our driver/guide Patrick . He made our trip unforgettable. I strongly recommend the experience.
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20-35 years of age | Experience level: first safari
Nice Trip
Face of Africa adventures is a very serious company that make your travel very easy and enjoyable. They worry about everything, you only have fun.
We did our honeymoon with them and we always remember it. We did a private safari with madafaa, an english-italian guide. He taught us a lot about animals, plants and even the African culture. We can say that at the end of the 6 day safari we considered him as a friend. He was always very friendly, fun and prone to explain everything that we needed. We strongly recommend to do a safari with him, since we cannot think of a better guide. Since he has an incredible sight, we could see a pletora of amazing scenes with the animals, including lion's haunting!!!
It is also worthy of note that our jeep was almost new, and we do not have any problem with the car.
Email Ben | 50-65 years of age | Experience level: first safari
SCAM WARNING - They will not return any deposit!
SCAM WARNING - They will not return any deposit!
I always hesitate writing bad reviews, but this one is worth over $2000.
We scheduled a trip with them for the end of June 2020 and paid 40% deposit. Due to current situations involving travel and mandated quarantine on both ends of the trip, we cannot go.
Faces of Africa Adventures says they will not return our deposit.
This would be understandable if they:
a) had a written policy about deposits (which they don't), or,
b) would provide any written verification of any deposits they had made on our behalf (they have none), or,
c) any services had already been rendered (they haven't).
They don't dispute any of the above.
They have switched excuses from they have already paid deposits (they can't provide any proof) to their office is being closed (yet, they continue to accept reservations and money from people).
We have contacted the Tanzania Tourist Board, the Ministry of Natural Resources and Tourism, and the Tanzania National Parks to help remedy the situation.
Please be very, very careful with this company and get everything in writing. Do not give them any money unless you have solid guarantees that you can back up.
Reply from Face of Africa Adventures
Posted on May 12, 2020Hello,
It was a great pleasure for you to request and book the safari with us for June 2020. Unfortunately, due to the ongoing pandemic in the world, you will not be able to travel again and have contacted us to claim for your refund.
First of all, we are sorry for all the inconveniences, the second thing is; WE ARE NOT SCAM the problem is you did not understand us. In reference to our past emails, Our reply was that; the occurrence COVID-19 is neither our fault nor yours and so this pandemic is affecting us both. Since your booking was done since last year and you had made the 40% deposit, we went ahead and did payments for your services to prepare for your arrival of which such payments are non-refundable by our partners, instead, we can have credit note to use for future service which is same as postponed one. Having said so we gave you options to either postponing your trip to any other time of the year or next once all this is over and you will be able to travel again. But if you have entirely decided not travel to Tanzania within this year or the next year and beyond, we asked you to be patient and wait till June once our executive management which is also responsible for serious financial matters is back to the office so that you can proceed discussing further regarding the refund. There is nowhere in our email conversation that exactly says we shall not return your deposit.
We hope your understand the situation corona-virus.
Thank you!
Email Agnieszka | 20-35 years of age | Experience level: 2-5 safaris
GOOD BUDGET SAFARI!
We booked a safari with Hamadi and it was just awesome! He organized not even the tour for us; he even helped us with bus tickets to Dar es Salaam. The driver and chef were amazing. We booked a budget camping safari and the tents and sleeping bags were just fine! We highly recommend doing Safari with Face Of Africa Adventures.
Email David Bento | 20-35 years of age | Experience level: first safari
Great adventure, but ended up going with Greg Adventures
We had a top-notch experience. We did a 3 day safari through Serengeti and Ngorongoro Crater and everything went as expected. Sammy, our driver, was really really great and one of the main reasons we ended up seeing so many animals and so close to us. Same as our cook, who provided us with great meals over these days.
The negative point is that we end up going with a different company (Greg Adventures) after asking by email and being told that we weren't going with a partner of them. It was quite a big surprise when we arrived and we noticed we were going with a different company. So there's not really a lot we can say about Face of Africa, but we can 100% advise you to go with Greg Adventures.
Reply from Face of Africa Adventures
Posted on Dec 29, 2017Dear David.
We are glad that you got to have the experience of a lifetime. Our clients' Satisfaction comes first, and we choose our partners carefully :)
May you Have A Prosperous New Year!!
Email Naresh Kumar | 20-35 years of age | Experience level: 2-5 safaris
Hamad Hasani knows Tanzania!
Face of Africa Adventures is operated by native Tanzanian, Hamad Hasani. He's a very friendly and knowledgeable man who goes above and beyond any expectations a traveller may have while abroad. He will make you feel like his home is your home. When I visited TZ in 2013, he showed me all of the hidden wonders of Arusha and the places nearby. Often he would ask me if there was something else I wanted or needed, just to make sure that I was consistently satisfied with the experience. The places I saw, the memories I left with, and the photos I took speak for themselves. Thank you, Face of Africa Adventures!
20-35 years of age | Experience level: first safari
“Highly Recommend this tour company!”
This safari was a once in a lifetime trip for us. The best decision we made was to use Face of Africa adventures.
Everything was made so easy for us, the company have great staff which is the key to their future success. We dealt with Betty in the Arusha office. Her email responses were quick and extremely helpful. She also allowed us to completely customize our tour. Throughout the whole experience Betty was extremely attentive and we genuinely felt like we were cared for.
Our guide was Patrick. HE IS AMAZING. I recommend (if you can) ask for him. He's very experienced, he drove incredibly well. We always felt safe the whole-way through. He can also spot leopards, cheetahs and lions from hundreds of meters away! He also taught us a lot about the Masai culture and the wildlife.
The accommodation was great; the Serena hotels in particular were faultless!
We went in mid-December - our favorite location was Ndutu national park, if you have the opportunity go there during this time period. Here you can go off road whereas in the Serengeti there are restrictions.
Visited December 2014
Email Laasya | 35-50 years of age | Experience level: first safari
Once in a lifetime experience
We had a wonderful experience with face of africa adventure. Hamadi our organiser, Issa and Dickson(Diki Diki) our guides are wonderful people they gave us a one in a lifetime experience. All our game drives were excellent and the stays what we stayed were all unique in its own way they were very very beautiful. Hamadi helped us a lot in every aspect we had two emergencies but they were not bothered and helped us a lot. Thank you face of africa for all the help and for all the experiences you gave us which we cannot forget in our life time.
Disclaimer
- All corporate and/or tour info is provided by Face of Africa Adventures, not SafariBookings
- The tours offered by Face of Africa Adventures are subject to their terms & conditions