Reviews

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Tuli   –  
United States US
Visited: July 2023 Reviewed: Jul 5, 2023

Email Tuli  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience!
5/5

We had an incredible time in Kenya on our trip planned by Pamela. Everything was perfectly organized and it was a hassle and stress free experience. Pamela met us directly at our hotel in Nairobi with our driver Akbar, and he then took us to Lake Naivasha, Lake Nakuru, and Masai Mara over the span of 5 days. Akbar was extremely friendly and kind, and a true expert who showed us the most breathtaking wildlife and landscapes. He was patient and answered all of our questions and was very personable. Pamela coordinated all of our travel, hotel stays, and activities including a hot air balloon safari, and chartered flight to our next destination in Diani. We were very impressed with her attention to detail, reliability, quick communication, and eagerness to help. Before she planned our trip she asked questions about our budget, length of stay, and desired activities and was able to accommodate all we wanted in those areas and more. We definitely recommend traveling to beautiful Kenya with the assistance of Pamela and Akbar.

Radwa Khalil   –  
Egypt EG
Visited: November 2024 Reviewed: Jan 7, 2025

Email Radwa Khalil  |  35-50 years of age  |  Experience level: first safari

Very professional, patient and knowledgeable
5/5

I had just one day in Nairobi however Pam managed to show me highlights of the city and the National park, I loved how she planned the day to include the park, drive around the city and a visit to Kazuri beads factory where I got to see strong women creating beautiful jewelry! Will surely come back again for a longer visit around Kenya

Prabhakar   –  
United Arab Emirates AE
Visited: August 2025 Reviewed: Sep 3, 2025

Email Prabhakar  |  50-65 years of age  |  Experience level: first safari

Seamless experience with Magical Retreats
5/5

We had a wonderful experience and it wouldn't have happened without Pamela and her amazing team at Magical Retreats!! We booked our 6 days 5 nights Masai Mara, Lake Naivasha and Amboseli trip with Magical Retreats on recommendation of a friend & she didn't disappoint us. Pamela is a thorough professional & she ensured our trip was memorable. Once we arrived in Nairobi, she greeted us and ensured all our questions and concerns were addressed. If ever travelling to Kenya, be sure to go through this wonderful company we highly recommend.

Lindsay   –  
United States US
Visited: January 2026 Reviewed: Jan 7, 2026

Email Lindsay  |  20-35 years of age  |  Experience level: first safari

A very magical trip!
5/5

Pamela has made my trip so wonderful. Her expertise and professionalism made the whole booking experience completely seamless and stress-free.

Our trip to Massai Mara National Park was simply magical. Our driver and guide, Edward, was extremely knowledgeable, professional, and friendly, and completely made our trip. I would so highly recommend Magical Retreats, Pamela, and Edward to anyone traveling to Kenya.

Jean M   –  
United States US
Visited: January 2026 Reviewed: Jan 8, 2026

Email Jean M  |  50-65 years of age  |  Experience level: 2-5 safaris

Fabulous way to visit Kenya is with Magical Retreats and Adventure Tours!
5/5

Working with Pamela at Magical Retreats and Adventure Tours was so easy as she communicated well, made super helpful suggestions, and ensured each and every detail was taken care of - the result was a seamless and amazing time visiting Nairobi and Masai Mara. Pamela arranged for everything from the moment we emerged from the customs hall at NBO. Her team provided transport to our Nairobi hotel, to Wilson Airport the next morning, our flight to the Mara, our Camp (Pride Inn which was exceptional), the game drives and an exceptional guide (Edward), the flight back, Nairobi hotel, and a wonderful morning at Nairob National Park and the Sheldrick Trust elephant orphanage. She providing full details on each aspect, complete communication of what was included, and was availabe during the trip for any and all questions. When we return to Kenya, Pamela will be my first call!

Jeff   –  
United States US
Visited: January 2026 Reviewed: Jan 13, 2026

Email Jeff  |  50-65 years of age  |  Experience level: first safari

Nairobi National park
5/5

Our safari in Nairobi National Park met all our expectations...except the lionesses we saw were a little shy. The service started promptly and took us throughout the park, even exploring some relatively remote areas. Our driver was fluent in English, and answered all our questions knowledgeably. If you're visiting Nairobi, the park is a must-see, and I highly recommend Magical Retreats and Adventure Tours.

pam   –  
United States US
Visited: January 2026 Reviewed: Jan 20, 2026

Email pam  |  65+ years of age  |  Experience level: first safari

Pamela is The Best!
5/5

From my very first communication with Pamela, I felt like family. (I don't think she ever sleeps!) Her guides are knowledgeable, competent, easy-going, and dedicated (plus they had a cooler of water bottles.) She visited us in person at least 3x to make sure that all was going well (including welcoming us into Nairobi at 1 a.m. in the morning as the immigration line was long.) I mentioned to her that I was sick, and she provided me with antibiotics and cough medicine! What an amazing woman!

Dianne R.   –  
United States US
Visited: January 2026 Reviewed: Jan 26, 2026

Email Dianne R.  |  65+ years of age  |  Experience level: first safari

Pamela from Magical Retreats and Adventures Safaris is personable, professional, comprehensive.
5/5

Safari tour was just enough time, 6 days/5 nights, inclusive of air travel to Masai Mara from Nairobi and return. Package included tour of Nairobi National Park and Sheldrick Wildlife Trust/elephant orphanage. Lodging and food at Pride Inn, Mara, were excellent. Tour guide was informative, personable, and very reliable. He led us to see most creatures in the savannah. Evening with Masai dancers was a highlight.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 104
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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