Reviews

Sort By: Date Most Helpful Rating 21-30 of 121 Reviews
Anita Kibunguchy   –  
United States US
Visited: November 2018 Reviewed: Dec 24, 2018

Email Anita Kibunguchy  |  35-50 years of age  |  Experience level: 2-5 safaris

Seamless experience with Magical Retreats
5/5

Pamela was very responsive and easy to work with. I worked with her from start to finish and her rates were pretty reasonable too compared to others in the market. The driver Nyamu who took us to Mara was really nice too!

Brian   –  
Norway NO
Visited: December 2018 Reviewed: Dec 24, 2018

Email Brian  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience
5/5

I chose magical retreat & adventures tours because I saw the good reviews that they had gotten, and I also read great things about Pamela. She was very easy to communicate with through WhatsApp, and answered all of my questions about the safari. She came a day before our planned trip and brought us kikoy´s as gifts, she even gifted my mom and sister with kikoy´s (and they weren't going on the safari with us). Our driver Anthony was very polite, and had good knowledge about the animals and the park itself. He is a good driver, and you feel safe driving with him, which is very important in a country like Kenya. He provided us with an amazing experience during the game drive, as he knew where to take us to see the animals. All in all, I would most highly recommend Magical Retreat & Adventures Tours. And I will definitely choose them for my next safari in the future. Thank you very much, Pamela and Anthony!

Nadeen   –  
Egypt EG
Visited: October 2018 Reviewed: Nov 29, 2018

Email Nadeen  |  20-35 years of age  |  Experience level: first safari

Its was amazing...great experience
5/5

Service was more than perfect
The safari tour was just like a dream

Hari   –  
India IN
Visited: November 2018 Reviewed: Nov 12, 2018

Email Hari  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome vacation in kenya
5/5

It just happened when I was googling for some vacation choices in kenya.. received a what's app message from Ms. Pamela offering to help organise one for us.. I was a bit sceptical at the beginning. But I must say quality, service and hospitality is what she and her team lives and breathe. It's in their DNA. Pamela made this vacation by far the best one we have had so far and all that was managed via whatsapp. I had asked for a lot of customisation in my itenerary and it was ensured that all my requests were taken care off. Starting from my last minute request to do a day tour in Nairobi, pleasant surprise from Pamela to book us into the mara serena lodge, all the accommodations ( luxury) were like heaven, awesome food that we could not skip any of the buffet all 3 times a day for 9 days. Game drives, were awesome and must mention about Mr. James our guide and driver. He became a part of our family as he was with us for all the 9 days just making sure we were taken care off and making every single game drive a memorable experience. He was punctual, very friendly, very patient with our million questions and flexible too. From the time we were received at the airport by Pamela and James till the time we were dropped off at the airport there was no confusion nor panic. I was wondering how can every person give a great review about this tour company. To be honest and candid, you need to book your vacation through magical retreats to believe it. We have already made up our mind to come back again thru magical retreats and we will ask for James again. But will do it only after they finish the roads to masai mara. On a lighter note we had quite a hard african massage on our way to Masai Mara. 9 days, 16 game drives, 1000kms, 5 luxury lodges, 4000+ pictures, plenty of food and awesome people with great hospitality made our trip the best one we have had. Thanks Pamela and James for this wonderful vacation that we will treasure our memories for ever.

Juliana Rego   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Nov 1, 2018

Email Juliana Rego  |  50-65 years of age  |  Experience level: first safari

Peter was charming company. Very knowledgeable. Would recommend him to anyone.
5/5

Wow! What an amazing Safari. Magical Retreats esp Pamela understood our preferances. Meet n greet, Lodges and all arrangements start to finish were very professional. Services of Peter our Tour Guide were outstanding. Made sure we got to see the BIg Five and much much more. Would recommend Magical Retreats to anyone looking for a safe n memorable trip.
Thank you Pamela n Peter.

Dr. Imbichi Mohammad   –  
United Arab Emirates AE
Visited: September 2018 Reviewed: Sep 25, 2018

Email Dr. Imbichi Mohammad

Excellent customer care and well planned but very flexible
5/5

well arranged and sincere staff. they are very flexible also. accomodation was good.

Amtulla   –  
India IN
Visited: July 2018 Reviewed: Sep 14, 2018

Email Amtulla

Visiting Africa jungle was a dream and all our expectations were full filled by magical retreats
5/5

The whole package from Day one we enjoyed each and every moment of our stay Peter the driver was very very cold operative and did his best to make us see all the five and made our trip memorable.and we have made plans to visit the jungle every year with magical retreats a

Sharmila   –  
Kuwait KW
Visited: August 2018 Reviewed: Sep 1, 2018

Email Sharmila  |  50-65 years of age  |  Experience level: first safari

A marvellous and magical tour.
5/5

We visited Kenya this August. We went through a net search on tour operators and decided to go on a trip with Magical Retreats and adventures tour.Pamela was our tour advisor. She was very friendly, prompt and helpful and provided us with every information.The tour suited our requirements.Pamela responded to all our queries.
We received a warm welcome from her and all the hotels were very comfortable and we had a luxurious stay in Amboseli,Nakuru,Masai mara and Nairobi.
The safaris were a marvellous and magical experience. Our guide and driver Lawrence is a nice person and an excellent guide, we could spot all the animals except cheetah. It was one of the most magical holiday with great memories. Thanks to Pamela and Lawrence. Wish Pamela and her team all success and will recommend them to my friends and others who would like to visit Kenya.

Uday Subhedar   –  
India IN
Visited: June 2018 Reviewed: Aug 27, 2018

Email Uday Subhedar  |  50-65 years of age  |  Experience level: first safari

Exotic & amazing holidays ...!
5/5

We visited kenya from june 18th to 25th. After Going through many tour operators we found Magical Retreats and adventures tour to suit our requirements. Pamela was our tour advisor. She was prompt and helpful. She briefed us about the tour and provided all the information needed. She was very flexible in giving us the accomodations of our choice and budget. Pamela always remained in touch and made sure that we were well taken care off. She also sure that we get good Indian food of our choice by talking to the chefs at different locations. That was very sweet of her...!
Our tour guide and driver Mr. Peter was very humble and polite person. He was very amazing while spotting the animals. We think he is the best. We enjoyed our tour thoroughly because of Peter.
We would definitely recommend MAGICAL RETREATES AND ADVENTURES TOURS to all those who are keen to visit Kenya.
Once agan thanks to Pamela and Peter. We will definitely want to go with you people again....

Moeez Shahid   –  
Saudi Arabia SA
Visited: August 2018 Reviewed: Aug 21, 2018

Email Moeez Shahid  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazong Kenya woth Magical Retreats
5/5

We visited Kenya from 2nd to 8th August this year
After a long search i finalized the plan with Magical retreats specially after reading the reviews and a very helpful chat with Pamela.
She was very helpful and provided me with every information I needed.
We selected the lodges with mutual understanding.
She was also there to receive us at the airport.
We were very lucky to have Mr. Peter with us as our guide and driver. I think he is the best in spotting animals and our game drive in Masai mara was amazing.
Over all I will recommend them to everyone, and will definitely go with them in my next trip to Kenya.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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