Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 121 Reviews
Aziz   –  
Kenya KE
Visited: March 2018 Reviewed: Sep 15, 2020

Email Aziz  |  35-50 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Aziz and not that of SafariBookings.
Overall polite and professional team
2/5

I lost KES. 20,000 shillings with Pamela who’s the key person of Magical retreat. After all my support to her and the company she took my money despite of several requests and communication.
So not trust worthy!!!

Dileep Kumar Reddy   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 12, 2018

Email Dileep Kumar Reddy  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Dileep Kumar Reddy and not that of SafariBookings.
Very disappointed
2/5

In view of the increasing popularity of online reviews I decided to go with magical retreat safaris. I cannot convey how disgusting experience we had on those 10 days. Hotels were not good and the driver (Anthony) one of the laziest I have ever seen in my life. Didn’t go by the itinerary And he picked us at around 9AM for a early morning game drive

J Badami   –  
Nigeria NG
Visited: December 2019 Reviewed: Mar 18, 2020

Email J Badami  |  35-50 years of age  |  Experience level: 2-5 safaris

Enjoyed 1D-2N trip to Nakuru and Naivasha with family
4/5

The trip was very well managed. Safety and convinience was primary concern. Pamela gave personal attention to all our needs. Overall we enjoyed it.

I wish we had a better price point... may be it was high season period hence not in control.

Kishore and family   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Sep 17, 2019

Email Kishore and family  |  50-65 years of age  |  Experience level: first safari

Efficient and sincere local tour operator for all budgets
4/5

Our family of 3 with teenager son. Nairobi, Samburu, Aberdare , ol Pageta, Nakuru, Masai Mara in peak season. Private tour was arranged with a English speaking, friendly, non inteterfering English speaking driver/guide in a 4 wheel drive. Allaccommodations were very good except Lake Nakuru lodge(the management provided a dismal room with not even hot water). Later the manager apologised and tried to set things right but it was too late. Even the Flamingos were a distant sight.
Best accommodation was Sweetwater serena(lucurious) but food was mediocre. Best food was at Aberdare country club(chef Anuj) and it was a cool place to relax. Samburu had good game viewing. Masai Mara was a lavish accommodation with good game viewing. It was a 12 day safari. We were lucky to see Leopard on first and last day.
Fresh air and relaxed time in nature with wild animals at very close proximity in their natural habitat. Wildebeest migration too was witnessed at Masai Mara.
Will definitely recommend the tour operators.
Money transfer/ payments, whole tour , was smooth. Felt safe.

Keshav prasad   –  
Oman OM
Visited: August 2019 Reviewed: Aug 19, 2019

Email Keshav prasad  |  50-65 years of age  |  Experience level: 2-5 safaris

Value for money
4/5

Prompt on timing
Committed
Good safari vehicles
Cooperative drivers
Good options for cost control on hotel choices

Hadeel   –  
United Arab Emirates AE
Visited: July 2019 Reviewed: Jul 20, 2019

Email Hadeel  |  20-35 years of age  |  Experience level: first safari

Magical
4/5

The trip was lovely
The camp we stayed at was up to standard and all the staff there were AMAZING!
pamela who booked us was lovely and did everything swiftly
Our driver was excellent as well
Only the car could have been better it wasnt the best

Abraham   –  
Qatar QA
Visited: February 2019 Reviewed: Feb 16, 2019

Email Abraham  |  50-65 years of age  |  Experience level: first safari

very experienced and advice the tour as required by us. follow up for our needs was proper.
4/5

communications and understanding was appropriate, we received what we wanted. The driver cum guide was well experienced and knew the places with animials. the hotel provided was adequate and as expected.

Ayman shorbagy   –  
Egypt EG
Visited: June 2018 Reviewed: Jun 28, 2018

Email Ayman shorbagy  |  50-65 years of age  |  Experience level: first safari

It was a good luck for me to deal with magical .very kind &v. profishional. Driver was clever.
4/5

Services was too good. Hotels & camps was very luxury & clean . Pepole there are v.nice. food is perfect. Safari in massay mara was attractive & unbelievable.
Shortly. Magical did every detail we dealed for it. They are respecting contracts.

Yusup Adi Zarmawan   –  
Ethiopia ET
Visited: April 2018 Reviewed: Apr 9, 2018

Email Yusup Adi Zarmawan  |  35-50 years of age  |  Experience level: first safari

Good managing and nice communication
4/5

communication good
service good
living good
the safari good

Alaa   –  
United Arab Emirates AE
Visited: December 2017 Reviewed: Mar 19, 2018

Email Alaa  |  20-35 years of age  |  Experience level: first safari

We had a great trip with Magical Retreats & adventures tours
4/5

We did the booking via WhatsApp with Pamela. She was so friendly . We booked a package tour including transfer. Park tickets. accommodation.we booked private Car . We were 2 Adults + 2kids. Save driving. Our TourGuide& Driver Mr Massaga was perfect. Good knowledge.we saw the all big 5.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 97
  • 4 star 22
  • 3 star 0
  • 2 star 2
  • 1 star 0
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  • All corporate and/or tour info is provided by Magical Retreats & Adventures Tours, not SafariBookings