Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $78 to $1,234 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Susan | 65+ years of age | Experience level: 2-5 safaris
Very, Very Pleased
I contacted Safari.com by email in April. I had a response from Cayla Urtel within 12 hours and a trip planned within a week.
I told her my dates and price range and she sent me a few options. After I picked the lodge I wished to book ( Pondoro Game Lodge.. loved it) she booked my flights round trip flight to the area from Cape Town. She answered all questions I had regarding transportation to game lodge etc..
In November I reached out regarding trip insurance and she answered my email very promptly.
I couldn’t of been happier with my entire experience start to finish and wouldn’t hesitate to recommend her and Safari.com
Email Portia | 35-50 years of age | Experience level: first safari
Fabulous
Truly the best holiday I’ve had. Two nights at Mont Rochelle, this place has breath taking views, great friendly service and a free shuttle in to the village. Our suite was amazing too. 100% recommend. Then on to two nights at Sanbona wildlife reserve. All I can say is wow!! Fabulous tented accomodation, food, atmosphere, game drives were unreal. Great experience. Lastly Queen Victoria hotel on the water front. Lovely hotel in the heart of everything. This was a wonderful trip, ran so smoothly. Safari.com took care of everything and were always on hand. Highly recommend.
Email Steve McGarey | 65+ years of age | Experience level: 2-5 safaris
Top Quality Tour Operator - Top Quality Advice
Safari.com were recommended by a good friend who has used them several times - I was a little sceptical, having booked most trips personally, but I needn’t have worried.
Zené Devine was my contact throughout and she was excellent. Very professional, great communication, great patience! And very clear information on pricing and all details and options available.
The safari was the stand out for us and it was reassuring to know that Zené had actually visited our selected lodge - from the minute we arrived at Kapama River Lodge, we were so welcome and everyone seemed to care that we had a great time, which we did.
We received a room upgrade on our arrival at Shandrani, in Mauritius and I don’t doubt that this was as a result of using Safari.com too.
Zené also reached out while we were there, to see how we were doing and it was very reassuring to know there was support if needed.
Going back to my scepticism, I was also surprised and delighted to note that the price of the holiday was no more expensive than had I selected venues and flights myself.
We have already recommended Zené and Safari.com to a friend and there is only one person we will contact when we next decide to head to South Africa.
Thank you Zené and Safari.com for making a great holiday a memorable one.
Email Sarah | 50-65 years of age | Experience level: first safari
Professional responsive and efficient
It was my first Safari experience and the company and our contact were professional and efficient throughout. Having looked at other options it seemed good value for money given the items included such as the internal flights and esims.
The actual safari was amazing. The guides were brilliant and clearly experienced in their work. We had 2 trips a day and saw all the big 5 at least once during our time. We had some unpleasant weather in 2 of the days but keeps were equipped with all the necessary gear.
Unfortunately we did not get to do the bush walks due to the bad weather. I'm pleased to say that our timing did not mean we were stranded, as days after we were there the whole area flooded!
Kapama River Lodge was well run and beautiful and had great facilities. The food and drinks offered were excellent my only negative was that it would have been nice to have some lighter options for lunch, maybe buffet, deli sandwiches instead of a full lunch menu.
I would definitely recommend the company to friends.
Email EE | 65+ years of age | Experience level: first safari
Responsive and Helpful
Our safari experience was quite wondrous. The Shamwari Reserve is a marvelous place. Other than some relatively minor issues regarding transportation, our experience was quite satisfying. We would happily and certainly use and/or recommend Safari.com again.
Email Dr Andy | 65+ years of age | Experience level: 2-5 safaris
Very knowledgeable, helpful and go that extra mile to organise a fantastic itinerary.
Leigh-Ann organised a fantastic itinerary for my wife and I, that included transfers to airports and safari lodge and back, as well as a hotel stay prior to flying back home. Excellent communication both by email and Whatsapp kept me informed. Due to the flooding in the Kruger we were unable to go to the originally planned lodge. However, Leigh-Ann had organised an alternative arrangement and kept in contavt with me about the changed arrangements. I can't thank her enough for all her work, at I am sure, short notice to reorganise everything. The whole experience from being picked up at the cruise terminal, transfers to the airports, the flights out and back, as well as the overnight stay in a hotel prior to flying home was seamless and stress-free. The lodge location chosen was like that out of a film. Absolutely fantastic, as was our accommodation, the staff and their service and the food. We had a wonderful safari guide who was very knowledgeable of the location, as well as the flora and fauna and contributed to help make it a memorable trip. Given the quality of the lodge and its accommodation, the food and drink, as well as all the transfers and post-safari hotel stay, the overall cost was very reasonable and represents good value for money.
Based on my recent experince of using Safar.Com, I would thoroughly recommend them to family and friends to plan their safari in South Africa.
Email Max | 35-50 years of age | Experience level: first safari
Great curated list of options, better than ones found self-searching
We used Safari.com because they provided a brilliant list of safari options, including the 'just-right' option that balanced budget and luxury for our needs. When we went to book, they ensured the price matched direct and supported with transfers and internal flights making this part of the holiday seamless and stress-free. Our contact, Sara was lovely, helpful, and responsive.
Email Tina & Bob Davies | 65+ years of age | Experience level: 2-5 safaris
Faultless
It was a pleasure to use Safari.com. How much of that was due to agent Shann is hard to say, but she was brilliant. There was nothing too much for her despite our many questions - she seemed to be online on a 24 hour basis. If we were going on a safari again, we would definitely choose this company. Thank you for reducing the inevitable stress of such a complicated itinerary.
Email Suha and Tariq | 50-65 years of age | Experience level: 2-5 safaris
Very professional and efficient
Our experience with Shann Shaw was excellent. She was very responsive and organised a memorable safari experience. She was always available and easy to talk to especially as our flight got delayed due to the heavy rainfall, we had the transfer waiting and on the way back as the roads had been washed away there was an SUV to take us back to the airport and met us at the entrance of Sabi Sands. Furthermore our dietary requirements were catered for at the Game lodge too.
We had booked our flights to and from Kruger Intl so can't comment on that aspect but our transfers were in comfortable vehicles.
All in all a very comfortable and well organised safari experience
Email Wendi Leech | 65+ years of age | Experience level: over 5 safaris
Excellent customer service, considering all our needs and more. Highly recommend.
Safari.com provided an extremely good service, both Cayley and later Caileen couldn’t have been more helpful. Everything ran like clockwork and we had a fabulous time at Shamwari private game lodge. Shamwari was the best safari for us so far, for the ranger, team, food, service, nothing was too much trouble. Not the cheapest option, but certainly the best in our view.
