Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 280
  • 4 star 41
  • 3 star 7
  • 2 star 4
  • 1 star 7

Sort By: Date Most Helpful 1-10 of 280 Reviews
Casey   –  
United States US
Visited: October 2026 Reviewed: Oct 26, 2026

Email Casey  |  20-35 years of age  |  Experience level: first safari

Very helpful with all our questions!
5/5

Shann did a great job organizing the trip for us and was always available for questions. She had the hotels and transfers completely taken care of. She found us hotels we LOVED, that we would likely have not found in ourselves. I strongly recommend using them for your trip.

Margaret   –  
Australia AU
Visited: October 2026 Reviewed: Oct 26, 2026

Email Margaret  |  65+ years of age  |  Experience level: first safari

A truly amazing experience from start to finish!
5/5

Our experience with Pascal in advising which safari experience would fit our requirements and helping us through the planning stages was seamless. We appreciated his knowledge and professionalism in helping us select the ideal experience for our group. He was in frequent communication with us throughout the process, and answered all our questions promptly and with reassurance.
He organised the van and driver to take all 11 of us from Cape Town to Gondwana with all our luggage for the 4 hour drive along the Garden Route. We were promptly collected from our various accommodations in Cape Town and delivered safely back after the safari.
The safari experience at Kwena Lodge was truly amazing. The lodge itself was luxurious and far exceeded our expectations. The food, the facilities and the staff were all outstanding. Our game drivers were professional and very entertaining. Their vast knowledge of the animals and the area was exceptional. We had a once in a lifetime experience of seeing many of the African native animals in their natural environment. A truly unforgettable experience. I have absolutely no hesitation in recommending Safari.com and Pascal for anyone looking for a similar safari in South Africa.

Claudia N.   –  
United States US
Visited: September 2026 Reviewed: Oct 25, 2026

Email Claudia N.  |  50-65 years of age  |  Experience level: first safari

An Unforgettable Safari Experience with Safari.com and Simbavati!
5/5

My adult children and I had the best time ever at Simbavati Trails Camp and Simbavati River Lodge! It was truly an unforgettable experience!

First of all, working with Safari.com throughout the booking process was outstanding! They didn't just listen to what we wanted; they made sure we had everything we needed, providing information and support before our trip, during our travels, and even afterward. Wow! Words cannot describe how wonderful the entire experience was!

Caillen F., thank you so much for always being available to answer all my questions and for making the whole process so smooth. Your support made such a difference!

And a huge thank you to the entire Simbavati team! From the wonderful staff and managers to our driver and tracker, everyone made us feel so welcome and helped make our safari truly special. The kindness, attention, and care we received from everyone made this trip an experience we will always treasure.

I wouldn't book another safari without Safari.com! If I could give you 10 stars, I absolutely would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

We can't wait to book our next safari adventure with you!

Thank you, Safari.com and Simbavati, for giving us such beautiful memories to cherish forever!

Ellie   –  
United Kingdom UK
Visited: September 2026 Reviewed: Oct 21, 2026

Email Ellie  |  20-35 years of age  |  Experience level: first safari

Everything went perfectly!
5/5

Booking via safari.com couldn’t have been easier. Our advisor Darren was incredibly helpful and the team were always very quick at responding to any queries. The trip was for our honeymoon and they helped to make it special. Would 100% recommend.

Nicole   –  
United States US
Visited: October 2026 Reviewed: Oct 15, 2026

Email Nicole  |  35-50 years of age  |  Experience level: first safari

Patient!!
5/5

Cearl and her team helped us for a leg of our trip to Africa and I couldn’t be more grateful for her expertise and patience and kindness as we navigated many options and decisions! She was always so responsive and friendly to work with!

Craig & Ann   –  
United States US
Visited: September 2026 Reviewed: Oct 13, 2026

Email Craig & Ann  |  65+ years of age  |  Experience level: first safari

Organized
5/5

Candis curated a wonderful experience for us that started with four nights in Cape Town, SA. A driver was waiting for us at the airport despite a delayed arrival. We spent two days visiting wineries and a third exploring the city.

The next stop was Kruger National Park and the Hoyo Hoyo lodge which consisted of only six huts and twelve guests. Despite arriving in a chilly rain, the welcome was warm. Over three days, we completed six game drives and saw four of the big five. The staff was attentive, the food was beautifully presented and the property was very clean. The only negative is that the property is a bit dated and needs a refresh. Our guide, Morna, deserves a big thanks!

We then departed Kruger and flew to J-burg for a one night layover. We stayed at a charming property, the African Rock Hotel. The hotel is a renovated home in a gated community. It was an ideal selection for a one night layover.

The following morning, we flew to Victoria Falls for a three night stay at the Wallow Lodge, a new facility in a private game reserve. The accommodations were beautiful and very comfortable. Our only minor complaint is that we did not always enjoy the food offerings. Behki was our primary host and guide for the three days. He was outstanding and a pleasure to be with. In addition to visiting the Falls and touring the private game reserve, we did take the one day tour to Chobe National Park in Botswana which was another great recommendation from Candis.

We will be going back to Africa again and will certainly work with Candis and Safari.com. We had great comfort as the drivers were on time, the hotel and lodge reservations were secured, and we always felt comfortable.

Gail   –  
United States US
Visited: October 2026 Reviewed: Oct 13, 2026

Email Gail  |  65+ years of age  |  Experience level: first safari

Organized to perfection
5/5

We were a bit anxious about booking our Safari through an online agency, however, Safari.com turned out to be an excellent choice. They helped organize every step of our trip to South Africa. Everything went off as planned. The resort we stayed at was fabulous. All our connections went smoothly. Safari.com was easy to communicate with and I would highly recommend you using them to plan your trip.

Tom   –  
United States US
Visited: October 2026 Reviewed: Oct 10, 2026

Email Tom

Excellent tour!
5/5

Safari.com was an excellent operator for me. They arranged all of my Safari reservations, hotel transport and also provided other helpful advice for traveling within Africa. I highly recommend.

Susan Christie   –  
United States US
Visited: October 2026 Reviewed: Oct 10, 2026

Email Susan Christie  |  50-65 years of age  |  Experience level: first safari

Very responsive to last minute requests and concerns
5/5

Leigh-Ann co-ordinated a visit of Livingston, Zambia for me, following a medical mission in Lusaka. Having never been there before, I left things in her ( as i now know) capable hands. She booked me into the Royal Livingston hotel , which was a beyond beautiful splurge. In fact, it was so fabulous that I decided to extend my stay for 2 nights at the last minute. Leigh- Ann responded immediately to my Whats app request and was able to get me the same reduced rate. I then discovered , after asking the front desk to extend my stay, that she arranged a rate that was more than half off.
She also arranged a beautiful river cruise on the African Queen , where I saw elephants tousling in the water, multiple hippos., and a crocodile. I toured the Victoria Falls, on both the Zambian and Zimbabwe side ( would highly recommend doing both) , and swam in the Devils Pool . I am in my 60’s and a must!
Thank you Leigh-Ann for co-ordinating such a memorable experience!

Traci   –  
United States US
Visited: October 2026 Reviewed: Oct 9, 2026

Email Traci

A thoughtful, highly organized operator who made every part of our Africa trip feel effortless.
5/5

Our experience with Safari.com was outstanding from start to finish. Communication was consistently clear, timely, and helpful, which made planning our trip feel effortless. Every detail of the itinerary was expertly arranged, from transfers to lodge coordination to making sure we always knew what to expect next. The value for money was excellent; we felt like we received a high quality, well curated experience without any stress or surprises. Most importantly, the tour itself was unforgettable, and we were able to fully enjoy the trip knowing everything behind the scenes was handled with care and professionalism. I would absolutely book with Safari.com again.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 280
  • 4 star 41
  • 3 star 7
  • 2 star 4
  • 1 star 7
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