Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 156
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 5

Sort By: Date Most Helpful 1-10 of 156 Reviews
Naomi   –  
South Africa ZA
Visited: November 2025 Reviewed: Dec 15, 2025

Email Naomi  |  65+ years of age  |  Experience level: over 5 safaris

Very efficient+ went out of her way to get accommodation we requested.
5/5

OUR OPERATOR RECOMMENDED KAPAMA RIVER LODGE FOR 6 SOUTH AFRICANS. WE WERE ALL IMPRESSED WITH THE QUALITY OF THE ACCOMMODATION, THE FOOD AND THE EFFICIENCY OF THE STAFF - A WONDERFUL AND SPECIAL FAMILY TIME, WITH A LOT OF EXTRA EFFORT TO ORGANISE A BIRTHDAY DINNER IN THE SEPARATE DINING ROOM.

Ashley   –  
United States US
Visited: December 2025 Reviewed: Dec 11, 2025

Email Ashley  |  50-65 years of age  |  Experience level: 2-5 safaris

Great communication and follow-up
5/5

We appreciated the clear information, options and instructions from Lana and the finance and insurance teams. They answered all of our questions and corrected small problems quickly. My only suggestion is that I would have appreciated receiving the name and Whatsapp/phone number of our driver/guide Abbas Mugabe in advance. He was outstanding in every way.

Ovetta   –  
United States US
Visited: November 2025 Reviewed: Dec 9, 2025

Email Ovetta  |  50-65 years of age  |  Experience level: 2-5 safaris

From the moment I contacted Safari.com Leigh-Ann was nothing short of wonderful.
5/5

I was traveling to South Africa on a solo trip and I knew right away I wanted to do a safari. I had visited Kenya just months earlier and through a friend who lives there was fortunate enough to get a guided safari tour. I wanted someone who would take care of all the details like in Kenya. Leigh-Ann and Safari.com didn't disappoint. They listened and were able to book me at the Shalati Kruger an luxurious resort which is very popular. From that first phone call I didn't have to lift a finger. Leigh-Ann kept me informed every step of the way, commuincating through both email and WhatsApp. I had my flights booked, and accomdation secured well in advanced. She even checked me in and secured my boarding passes. I didn't have to think and that was a blessing. I highly recommedn their top tier service.

Kay   –  
Germany DE
Visited: November 2025 Reviewed: Dec 7, 2025

Email Kay  |  50-65 years of age  |  Experience level: over 5 safaris

Just perfect
5/5

Safari.com took care of everything. Was always helpful and responded always quickly. We had a wonderful safari at Ulusaba with lots of sightings. We will definitely come back.

Stan Kimer   –  
United States US
Visited: December 2025 Reviewed: Dec 6, 2025

Email Stan Kimer  |  65+ years of age  |  Experience level: 2-5 safaris

Everything was arranged and delivered to perfection
5/5

I scheduled a 3 day trip to Victoria Falls thru Safari.com. The arrangements included flights from South Africa, hotel, food and several tours including a hike, a safari, a boat ride and a helicopter ride. Initially I thought that the overall price was quite high but after the experience and how well everything was arranged, I believe it was worth the price! The lodging and food at the Batonka Lodge was exquisite with superb service and the touring elements were wonderful. I highly recommend using them.

Audrey   –  
Singapore SG
Visited: November 2025 Reviewed: Dec 4, 2025

Email Audrey  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly and helpful
5/5

Email exchanges with Dolan were prompt and informative. He was very helpful and patient with my many quotation asks. He also managed to get me accomodation at a lodge that another operator did not seem able to. The safari experience was in itself amazing.

catherine   –  
Costa Rica CR
Visited: November 2025 Reviewed: Dec 1, 2025

Email catherine  |  50-65 years of age  |  Experience level: over 5 safaris

Very efficient
5/5

Everything was very organized and ran smoothly!! We were very happy from start to finish!!

Susan McAndrew   –  
Australia AU
Visited: November 2025 Reviewed: Nov 29, 2025

Email Susan McAndrew

Five star treatment!
5/5

From the moment you are met to the moment u are dropped off you feel like royalty! Nothing is too much trouble for the staff. The little things are noticed and attended to without u having to ask. Food, drinks, tours are all five star. Rooms are fantastic! Cleanliness of main lodge, grounds, and rooms are exceptional.
I truly did not want to leave this place. If u do nothing else in Victoria Falls you have to do the 3 night, 4 day staycation at this wonderful lodge. All inclusive, food, drink, tours. Not buffet style but quality off the menu food. Local spirits, cocktails, wine, and beer. Had he best long Island ice teas, whiskey sour, and Irish coffee made for me.

Bruce & Debbie   –  
United States US
Visited: November 2025 Reviewed: Nov 15, 2025

Email Bruce & Debbie  |  65+ years of age  |  Experience level: first safari

Safari.com put together a fantastic experience for us!
5/5

I was struggling with putting together a trip for me and my wife so I contacted Safari.com and they did all the work for me. I told them what I'd like to do and my time parameters and budget and they created a fantastic trip for us including air travel, connections, lodging, you name it! We loved the two lodges we stayed at (The Wallow Lodge in Victoria Falls, Zimbabwe, and The Elephant Valley Lodge near Chobe National Park in Botswana), our air travel was super (Airlink was a great airline!), we were always greeted promptly for our transits from plane to lodge and lodge to lodge, and we had absolutely no problems with anything they arranged. Plus, the package they put together was less expensive than if I had put it together myself--and I avoided all that stress. Our contact, Zene Devine, was easy to contact, very helpful, and a pleasure with whom to work. All in all, I would strongly recommend Safari.com to anyone planning an African adventure!

Tel   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 14, 2025

Email Tel  |  50-65 years of age  |  Experience level: 2-5 safaris

Engaged, helpful and available to answer any questions we had, prior to and during our holiday.
5/5

Good team, listened to our needs and were extremely helpful in getting us wonderful venues at a very reasonable price. Will definitely use again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 156
  • 4 star 33
  • 3 star 5
  • 2 star 3
  • 1 star 5
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