Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 247
  • 4 star 41
  • 3 star 7
  • 2 star 4
  • 1 star 7

Sort By: Date Most Helpful Rating 1-10 of 306 Reviews
Ashlee Urpeth   –  
Australia AU
Visited: August 2026 Reviewed: Sep 6, 2026

Email Ashlee Urpeth  |  20-35 years of age  |  Experience level: first safari

Our travel operator was exceptional—professional, knowledgeable, friendly and attentive.
5/5

Our Zimbabwe safari was absolutely amazing, and we couldn’t have asked for a better experience! We thoroughly enjoyed every one of our stays at Somalisa, Nyamatusi, Bumi Hills and The Wallow Lodge, with each camp offering something unique and unforgettable.

If we could change one thing, we would have stayed three nights at each camp instead of two, as we simply didn’t want to leave! Based on the wonderful feedback from fellow guests we met along the way, we would also love to add Botswana to our next safari.

African Bush Camps were exceptional from start to finish. The people genuinely made us feel like part of the family, and the hospitality, service and attention to detail were incredible. The wildlife and animal sightings were absolutely phenomenal and created memories we will treasure forever.

A special mention must go to Lynn Bowers, who was outstanding throughout the entire planning process and our trip. She made everything so easy and was always available, checking in on us throughout our safari to make sure everything was going smoothly. Her knowledge, organisation and personal care made such a difference, and we will absolutely be booking through Lynn again for our next safari.

Thank you to everyone who made our Zimbabwe adventure so incredibly special — we’re already looking forward to the next one!

Mike Crook   –  
United Kingdom UK
Visited: August 2026 Reviewed: Sep 3, 2026

Email Mike Crook  |  65+ years of age  |  Experience level: first safari

I couldn’t have asked for a more committed person to set up our multi- country safari👍
5/5

In my opinion Sara went the extra mile in ensuring our very tight agenda worked.
If I had a question she would respond immediately, no matter what day or time, including weekend.
The itinerary included flights to the Masai Mari, then back to Nairobi and then flights ti Entebbe and on to Kihiti to see the gorillas.
Next was further transfers to Johannesburg and up to Victoria Falls.
Finally, a road transfer to the Chobe in Botswana.
Each accommodation was first class. Each transfer was on time and each safari location was amazing.
Even with airlines changing flight times,Sara made it work.
I cannot speak highly enough of Sara for her dedication…..Thank you for helping us make memories if a lifetime🙏🏻

Caitlyn   –  
Australia AU
Visited: August 2026 Reviewed: Sep 3, 2026

Email Caitlyn  |  20-35 years of age  |  Experience level: first safari

Extremely knowledgeable about the Masai Mara and the animals, super funny as well
5/5

Absolutely incredible. The team were super helpful with everything ! Easy to get ahold of, worth every penny for this experience. The food and staff were amazing, we all say once in a life time experience but I’ll definitely be back.

Virginia   –  
Australia AU
Visited: August 2026 Reviewed: Sep 3, 2026

Email Virginia  |  65+ years of age  |  Experience level: 2-5 safaris

Anja Meyer's attention to detail for our Safari meant there were no problems encountered.
5/5

Elephant Plains Game Park
Safari.com offered a number of Game Parks to chose from. I chose Elephant Plains in Sabi Sands for our three night adventure. The cost was comparable to all other parks in the area. Using WhatsApp for communication meant answers were quick and easy. Nothing was left to chance. Having done a safari back in 2014, I felt this park and Safari.com offered value for money.
We were picked up at the airport and driven to the park, then at the end of our stay we were transferred back to the airport, safe and sound.
We did have an incident on our way back to the airport. A group of villagers had set up a number of blockades in their village. Our driver handled the situation professionally and courteously and with a police escort we were soon on our way.
The accommodation, meals and service at Elephant Plains was five star. We were very fortunate to see all of the big five in our few days. Our guide and tracker went out of their way to satisfy our requests. Leopards one day, rhinos another, lions every day, buffalo herds most days, elephants by the score, zebras and giraffes plus the occassional hippo. Our stay was magical.
If you are considering a Safari now or in the future, I would certainly suggest using Anja from Safari.com to organise your trip.
Africa has a way of getting in and staying there even when you have returned home. We will be back.

Carolina Maria   –  
Australia AU
Visited: August 2026 Reviewed: Sep 3, 2026

Email Carolina Maria  |  35-50 years of age  |  Experience level: over 5 safaris

“A professional and well-organised tour operator that made our Rwanda experience truly memorable.”
4/5

I had a wonderful experience booking my Rwanda safari through Safari.com. Anja was incredibly helpful, professional and attentive throughout the entire process. She was always responsive, knowledgeable and made sure all the details of our trip were well organised.

She made the planning process easy and stress-free, and I really appreciated her personalised assistance and attention to detail. The Rwanda itinerary was beautifully arranged, and the overall experience was very special.

I would definitely recommend Safari.com, and especially Anja, to anyone planning a safari. Her support made a real difference to our trip.

Peter   –  
United States US
Visited: August 2026 Reviewed: Aug 31, 2026

Email Peter  |  65+ years of age  |  Experience level: first safari

Great provider of safari packages
5/5

Safari.com helped us create the best possible safari withing our budgget and time constrains.
The lodge, Leopard Hill was awesome and the connections from Johannesburg back and forth to Leopard Hill worked out perfectly.
Safari.com provided options, information and support through out the process.

Matthew   –  
United Kingdom UK
Visited: August 2026 Reviewed: Aug 31, 2026

Email Matthew  |  35-50 years of age  |  Experience level: first safari

Incredibly helpful and easy to communicate with 🙂
5/5

Safari.com and Kate and Clarisha in particular were incredibly helpful throughout our booking process and to ensure they found something for our group that would match our requirements. Both were very good at communicating and responding very quickly to any questions we had leading up to our trip. The Safari itself was fantastic and we really appreciate the work they put into finding somewhere for us. Could not have asked for more. Would recommend Safari.com to anyone looking to book a Safari in the near future.

Lara   –  
United States US
Visited: August 2026 Reviewed: Aug 26, 2026

Email Lara  |  35-50 years of age  |  Experience level: first safari

Incredible at her job, warm and friendly as a person, and an absolute pleasure to have access to
5/5

Our experience was nothing short of fantastic. Zene was so quick with coordinating any changes, adjustments, additions and pickups, and helped every step of the way from planning through the time we got home. She was very communicative and easy to contact throughout the whole experience, and her suggestions on activities were spot on.
The value of everything we did on our trip was amazing. The quality of food we received (and the AMOUNT of food we received), the service from everyone was so friendly and willing to go above and beyond, everyone was on time every time, the whole trip was made easy because of this team. We felt so special and wanted to be friends with everyone we met along the way.
The safari/game drives were absolutely beautiful. The guides+trackers are so knowledgeable and are passionate about what they do, which makes it more exciting to ask questions and learn more. Seeing all the animals up close was a dream come true. We were very lucky that we saw 4 out of 5 of the Big Five, but we also saw SO many other African animals that were just as magical to witness. Please visit with an open mind, because spotting certain types of animals is not guaranteed. We also did a midday hike with our guide to show us the "small 5" and learned about bugs, tracks, plants, bones, and poop! Also, the snacks they provide while out in the bush weren't just peanuts or cheap chips, they provided caviar, meatballs, dried fruit, muffins, granola, cocktails and beer! Ngala is a very special place.
Additionally, we definitely learned why Cape Town is voted one of the most beautiful cities in the world. We loved exploring all the capes, learning about the history and culture. We did a full day city tour that included seeing seal island, explored Table Mountain, went to the aquarium, and did a half day wine country tour. And all the restaurants we went to were delicious with friendly staff. Truly, what we got for what we paid was absolutely worth it. Not just because of the exchange rate, but because of the people. We tried to schedule shark diving, but learned its similar to hot air balloon planning-not guaranteed to work out. The wether we had the entire trip was stunning, but the waves were too rough. So if anyone is looking to book that activity, just know it might not work out.

I could not recommend Safari.com any more :) All we did was ask, and they coordinated. Easy as that. We had the best honeymoon ever.

Federico   –  
United States US
Visited: August 2026 Reviewed: Aug 19, 2026

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Personalized excellent service
5/5

It was not cheap, but the level of service, luxury of accommodation and quality of the safaris was of the charts.

Steve   –  
Australia AU
Visited: July 2026 Reviewed: Aug 13, 2026

Email Steve  |  50-65 years of age  |  Experience level: 2-5 safaris

Abbas is an absolutely lovely guy. Efficient and Informative.
5/5

Safari.com were excellent. I'm a classic over-organiser and Clarisha coped really well with my borderline OCD. She was helpful and always ready to put my mind at ease. We were asking a lot....to be able to learn a bit about Rwanda as well as visit its main wildlife features (Chimps and Gorillas) that are a fair distance apart, but they put together a quick 5 day offering that satisfied our needs.

From the moment we stepped off the plane, we were identified and then helped seamlessly through customs, immigration, etc and onto meet the gem of the trip. Abbas. What a guy.....from the moment we got in the car, nothing was too much bother, everything was easy and nothing could be stressed about. His charming, easy going, nature was one of the things that made this trip so amazing.

Our accommodations were all beautiful, although I'm not sure that Eagles view is the greatest option for an in and out type of one-nighter. It's a very small casual place. This is by no means a criticism of them.....Just that it wasn't maybe suitable for this particular purpose.

The Da Vinci Lodge in Kinigi was brilliant. Free boot cleaning and foot massages after trekking, brilliant service (Thanks Alice and Rene) and a beautiful, spacious room.

But the accommodation highlight was probably Munazi Eco lodge in Nyungwe. What a stunning place, and SO well run. It would have been great to be able to spend another night or two there. Food was amazing and the staff, led by Ghislaine, were phenomenal.

I cannot thank you guys enough.....it was exactly what we wanted and the experience of getting into that jungle with Gorillas will stay with us for the rest of our lives. 100/100.

Thank you

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 247
  • 4 star 41
  • 3 star 7
  • 2 star 4
  • 1 star 7
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