Safari.com
Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $77 to $1,219 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Jeremy | 35-50 years of age | Experience level: first safari
Exceptional Service, Constant Communication Execution, and a Truly Unforgettable Rwanda Experience
When planning a trip as significant—and expensive—as my Rwanda adventure, I did what most travelers would do: I comparison shopped. I contacted multiple companies, researched lodging options, compared itineraries, and carefully evaluated prices and recommendations.
What set Safari.com apart was not just the itinerary they proposed, but their professionalism, responsiveness, and consistency. Other companies initially responded but then became difficult to reach, failed to follow up, or simply stopped communicating. Safari.com was different. From my very first inquiry until the day I returned home, they were always available by email or WhatsApp. Every question was answered. Every concern was addressed. Every detail was handled.
That level of communication gave me confidence to move forward, and they earned that confidence every step of the way. Their recommendations were thoughtful and reasonably priced, and I never felt pressured into spending more than necessary.
Once I arrived in Rwanda, everything unfolded exactly as promised. Transfers were on time, accommodations were as described, permits were secured, and every logistical detail was seamlessly arranged. It is rare in travel for a company to deliver precisely what they sell, but Safari.com did exactly that.
The experiences themselves were extraordinary. Gorilla trekking and spending time with the golden monkeys were true bucket-list moments, and my safari in Akagera National Park exceeded every expectation. These are memories I will carry with me for the rest of my life.
The greatest asset of all, however, was my guide, Zidane. He was knowledgeable, professional, dependable, and genuinely invested in making sure I had an exceptional experience. By the end of the trip, he felt less like a guide and more like a friend.
Was it an inexpensive trip? No. But it was worth every dollar. When you are investing in a once-in-a-lifetime experience, reliability matters. Communication matters. Trust matters. Safari.com delivered on all three.
I recommend them without hesitation and would happily use them again.
Email Geraldine | 50-65 years of age | Experience level: first safari
Responsive, helpful and focused on finding the best options for our family.
We have always wanted to visit Africa and go on safari. Safari.com helped us to consider the different options available across multiple price points. The communication was timely and accurate. Overall an excellent service.
The safari at Sanbona wildlife reserve was a memorable and outstanding experience. Highly recommend!
Email Charlie | 35-50 years of age | Experience level: first safari
We were so lucky to find Sara, and she was a phenomenal travel agent
I'm so lucky to have found Sara from Safari.com to curate the perfect Safari and overall vacation/experience/adventure. We decided to plan our Safari very last minute, and I luckily found Sara online. She responded within minutes, and we were immediately talking on the phone (even with the time difference!). She sent me multiple itineraries within a few hours with excellent choices and various different options and experiences. This was our first Safari, so we had a ton of questions about what to do and expect. Sara was constantly available to walk us through everything, asked such thoughtful questions to understand what we truly needed and wanted, and then created the perfect adventure for us. We loved every minute of it, and cannot wait to come back to Africa so Sara can plan our next trip.
Email JB | 35-50 years of age | Experience level: first safari
She provided a great experience
Leigh-Ann was wonderful to work with. She was fast to respond, and answered my never-ending questions.
We booked the Kruger Shalati and the Victoria Falls experience, and she was attentive to every detail, including financial constraints.
Starting in Cape Town, the drivers were prompt and made everything easy to get to, and the tour guide Alastair was fantastic. We got to see the penguins, eat at some local places, and see all sorts of wildlife and attractions along the way.
The Airlink flights arranged between tours were well-planned and easy to maneuver, we were well-prepared for flight information, luggage requirements and the paperwork needed between countries.
Kruger Shalati was beyond words. They may have actually been too attentive - we felt spoiled and never went long between drinks/meals. The food was delicious and they were able to accommodate preference/allergies with no issues. Victor, the game drive tour guide was amazing, and we really liked that we got to know our guides across the stay. The evenings were relaxing, and it was nice to chat with other guests over wine by the patio fireplace.
The Victoria Falls portion of the trip was equally great, we had been advised to purchase the correct visa in the airport, so we were expecting that once we arrived. There was a minor issue with the room and food package, but Leigh-Ann had it sorted via text before we finished the meal.
She continued to check in for the duration of the stay to ensure there were no problems, including at check-out to make sure there were no last-minute issues with billing.
My only advice is that whatever you plan on bringing in cash for tipping/shopping, double (or triple) it. While tipping was always optional, everyone went above and beyond, and we wanted to reward them!
Overall, the trip was wonderful and well worth the money for the experience and the peace of mind that came with knowing we were taken care of every step of the way.
Email David | 50-65 years of age | Experience level: first safari
Fantastic and knowledgeable tour operator that actually understand their clients type of experience
A trip to South Africa wouldn’t be complete without a Safari.
We didn’t know what to expect but it was certainly worth it and left me with moments of wonder and awe of how beautiful and diverse nature is. Some really special and lasting memories…
Watching a leopard have its breakfast in a tree and a herd of elephants cross the evening river was spectacular as was all the other animals from warthogs to pyjama donkeys!
First thing in the morning and late evening were cold but hot chocolate and gin stops in some fantastic settings soon warmed you up.
Our lodge over looking the river was very peaceful, the afternoons were spent relaxing watching Hippos and Crocodiles from the balcony or the bath!
Food was excellent and staff were friendly and welcoming with nothing too much trouble. Sambavati Hill Top Lodge is first class and
Jolene at Safari.com who organised our trip was more than helpful and when we had to change our plans, nothing was too much trouble.
Highly recommend… 😎
Email Stephanie | 50-65 years of age | Experience level: first safari
Lynn was amazing! She made our trip out to be the BEST ever! Every step of the way!
The safari planning experience and the trip itself was all EXCELLENT. I was a little hesitant about booking through the internet but the service was very personal. We got great service and they figured out an itenery within our budget. We had a customized trip (where we saw every animal out there) and got to do safaris in a couple places in Africa. It was all well planned and included everything we wanted. We will be back to bring our kids next time and we don’t normally go back to vacation spots. Thanks safari.com and thank you Lynn for all of your hard work and personal service! We really appreciated it all!!!
IE
Email Kira | 20-35 years of age | Experience level: first safari
Thank you Zené!
We absolutely loved our Stay in Kruger Shalati, sleeping in a train was special and the view just surreal.
Zené was amazing and helped us organize everything to our wishes.
Email Belinda | 65+ years of age | Experience level: first safari
She did a fantastic job!!!
Denise Heemro from Safari.com organized my Safari trip for my 70th birthday and I had the most amazing time of my life. I told Denise where I wanted to go and gave her the dates
and she put it together. I traveled to South Africa (Capetown, Kruger National Park and Victoria falls) for my first Safari and if you ever decide to go, contact Denise at Safari.com to make all your arrangements. Thank you Denise for helping me make my 70th one of the most memorable experience.
Email Bert | 50-65 years of age | Experience level: first safari
Great trip
Great trip organised by
by Safari.com.Both Zene and Clarisha were very prompt with and very helpful
Email cynthia | 65+ years of age | Experience level: first safari
Dolan S. was a most superb operator !
We do all our own travel arranging UNTIL Africa. We used Dolan and Safari.com to arrange this trip. We work hard for our money. I’m not kidding it was a lot of money. But guess what, it was worth every penny!!! After you experience this trip, you forget the money. Communication SUPERB, service TOP rate. The money spent is far from your mind when you experience the 2 safaris we did. We did 2 safaris through Dolan and they were BEYOND AMAZING. Dolan also provided freebies of which we are very grateful. We rarely return to a place twice but this may be the exception. Big thanks to Dolan and his team for the trip of a lifetime. We are still whirling from the experience. Cindy&Mike
