Safari.com
- Located In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $67 to $1,070 per person per day (USD, excl. int'l flights)
Reviews
Email Matt D | 35-50 years of age | Experience level: first safari
Customer service on a whole new level!
We initially made our enquiry via the Kruger Park website and received a very quick response from Giada. From that moment on she worked tirelessly to deliver an itinerary which met our brief exactly and as this was our first safari, offered excellent advice to ensure we were making the right decisions. As I am based in China, Giada and I often spoke at rather anti-social times for South Africa and regularly on weekends - she made herself available at any time to respond to our (many) questions. Following our booking, Giada kept in regular contact to offer advice and then throughout the trip she ensured everything was running smoothly. I can honestly say that it was one of best examples of excellent customer service I have ever experienced from the start to the finish and Giada was able to not only deliver an amazing itinerary but also pre-empt and anticipate our questions and concerns. Thanks to her hard work and determination to ensure she met our brief, Giada created the trip of a lifetime and I would have no hesitation in recommending her and the team.
US
Email Paulette and Warren | 65+ years of age | Experience level: first safari
The most amazing trip of our lives.
Clive did an amazing job for us. We started out at a wonderful hotel in Cape Town - Table Bay Hotel. We had a wonderful guide for the day (Lynne Abrahams). All the transfers worked perfectly and we started our safari in Tanda Tula. The tented camp was wonderful. Forman was our guide and he told us everything about all the animals.
We then went to Chitwa Chitwa which was incredible. There are no words for the wonderful lodge - we stayed in the Chitwa House - thanks to Clive. The safaris and animal sitings were unbelievable. We will remember this trip for the rest of our lives and are hoping to come back. Armond was our guide and was so knowledgeable. The food was wonderful and we were served like royalty.
Hoping to come back soon. We left our hearts in South Africa.
Email Amy | 20-35 years of age | Experience level: first safari
Brilliant, from booking to arriving to leaving!
Really friendly service
great camping experience, great food, very informative guide!
We had a very lucky visit and saw 4 out of the big 5!
Email Colin Ward | 65+ years of age | Experience level: first safari
Overall, a very professional and smoothly run operation
The standards of accommodation and travel arranged for us were excellent and met all expectations. The Kruger park lodge at Hazyview was probably not the best choice for us on a short stay as it more suitable to long stay, self catering families than a couple on tour.
A minor discrepancy with a car rental company over billing still not resolved.
US
Email Larry S. | 50-65 years of age | Experience level: 2-5 safaris
Great experience with Krugerpark.com
Below is a letter I wrote to Anthea, the representative at Krugerpark.com, who put together a vacation package for me and my wife recently:
I'm writing to thank you for all your help in arranging a great vacation for me and my wife Jan. We had a great time at the GreenFire game lodge at greater Kruger Park and at the Dreamfields guesthouse in Hazyview. The GreenFire lodge was especially amazing, we saw the Big Five and many other animals, the owner, staff, meals and accommodations were great. I would recommend this to anyone. They also arranged for the all day ride through Kruger park which was included as part of booking through your agency, a nice change of pace that made us feel like royalty. I had a little trouble with all the steps due to my disability but you must have talked to them as they put me in the closest chalet with the shortest walk which helped a lot.
Everything went off without a hitch, I will be sure to recommend you and your agency to anyone I meet who may be considering SA as a vacation destination, thanks again for everything!
PT
Email João Nunes | 20-35 years of age | Experience level: first safari
There when i need it !
Taking the oportunity for a safari during some break time in the work, krugerpark.com was my bet. my winning bet. They were there when i need it and have no worries about all the time... they solve it all. The service, the product and the kindness was amazing. Thanks!! ;)
CH
Email Liz | 35-50 years of age | Experience level: 2-5 safaris
Andy was fantastic and his recommendations of places to stay was excellent
Fantastic holiday. Would highly recommend both the destination and the company
DE
Email Manfred | 50-65 years of age | Experience level: 2-5 safaris
It was an overall fantastic experience, starting from the booking until stay and activities.
I had an excellent communication with the operator to find out what really will meet my expectations. Also the provided documents with all booking details and additional information were quite appetizing the future travel. At the lodge they offered a very warm welcome, fine accomodtion far out in the bush, good meals and service. The game drives with the well experienced tour-guides where really amazing, brilliant sightings and interesting information about flora and fauna. I can highly recomend it.
US
Email Nina | 20-35 years of age | Experience level: first safari
Amazing Experience
Had an amazing time at Kruger Park. Booking service had great communication and recommendations. Our lodging was beautiful and the staff was wonderful. Our guide was very experienced with tracking animals and we had a wonderful experience seeing all the animals.
Email Danni | 50-65 years of age | Experience level: first safari
Amazing experience
We cannot fault the holiday we had in Kruger. Everything about it was fantastic. All the stress was taken out of it as everything was organised for us, we just had to turn up! It was excellent value for money! Accommodation was comfortable and clean, the safari guides were passionate and knowledgeable and happy to accommodate anything we needed. They knew where to take us to get the most out of our safaris and what we saw in Kruger Park far exceeded anyone's expectations. It was really the trip of a lifetime and we will never forget it. Thank you to everyone involved in making it so memorable, we can't name everyone but thank you to Andy Saidy all your help organising and dealing with all our queries.