Safari.com
- Office In:
- Size:
- 20-50 employees (Founded in 2000)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $78 to $1,241 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email EE | 65+ years of age | Experience level: first safari
Responsive and Helpful
Our safari experience was quite wondrous. The Shamwari Reserve is a marvelous place. Other than some relatively minor issues regarding transportation, our experience was quite satisfying. We would happily and certainly use and/or recommend Safari.com again.
Email Ivo | 50-65 years of age | Experience level: first safari
Well knowledged and always responsive
I think the service provided was well organized but by researching the cost of the actual itinerary it was definitely over priced and doing on own would cost about 3k less but only I'm to blame cause I didn't do my research due to time constraints Basically paying for transportation which once you are there is cheap and hotels which even in supposedly high season were plenty. If this package came with 3-4 excursions prepayed then it would be easier to justify the cost. Safari.com did an excellent job getting it organized quick and professionally and were very receptive to any questions
Email Roxane | 20-35 years of age | Experience level: first safari
Trustworthy tour operator
We had an overall good experience using Safari.com.
First of all, they really matched our needs in terms of the Safari experience we described we wanted and the lodge they suggested to us was truly exceptional.
They offer a lot of complementary benefits (e.g. SIM cards) which were beneficial to our stay.
The staff is kind and tried to be helpful. Monique was responding even on public holidays and weekends in order to help us sort logistics.
Overall I would recommend the service and use them again, but a few things could be improved to make this service feel truly "luxury service":
1) make sure to have a phone line that works, as we kept on having connection issues with getting someone on the phone which can be rather stressful when planning a trip 2) would be great for the travel agent to anticipate logistics on our behalf. A few logistical items could have easily slipped if we had not double clicked on them
Hope these improvements points help improve the service going forward, but the overall experience was very good
Email Sue Giessen | 65+ years of age | Experience level: over 5 safaris
Extremely friendly and helpful
We had a wonderful family Safari- super lodge, friendly Staff, super game ranger.
Was a slight hiccup re amount of accommodation.
Email Pete | 65+ years of age | Experience level: over 5 safaris
Efficient and persistent. They got me a booking at a difficult time.
The roads are a vast improvement. Reception was friendly and helpful. Chalet neat and tidy.Viewing very good
and rewarding. Only negative - people not obeying the rules. Good to see security improved at the entrance gate.
Email Robyn | 35-50 years of age | Experience level: 2-5 safaris
Prompt, friendly and professional communication from and with Mandy Pienaar.
Amazing being in Imfolozi Hluhluwe game reserves. Lots of animal sightings. Mpila camp staff were friendly, accommodation was clean and neat and adequate but mosquito meshes all badly damaged, cracks in the walls of our chalet, doors don't close properly due to having expanded. No keys for chalets, only latches on doors. Great braai and verandah. Great views. Very sad that there were no game drives offered by the camp. The staff at reception gave me differing stories - there were no vehicles and or there was nobody to drive the vehicles...
Email Parvaiz | 50-65 years of age | Experience level: first safari
Kapama game reserve
We stayed at the kapama South camp. Truly 5 star treatment, we got picked up from the airport as promised. Our bedroom was exactly as had been promised. We managed 4 game drives in the 2 days we were in the lodge. Well fed throughout the day, staff were very attentive, nothing was too much trouble. Thoroughly recommend it to others
Email Judith | 50-65 years of age | Experience level: first safari
A personal and responsiv experience even with a phone call to England
The safari lived up to expectations although more background literature would have been helpful on locations of the lodges and comparisons between the facilities at each. The guide was very friendly and passionate about everything!
AR
Email Mariana | 50-65 years of age | Experience level: first safari
Amusing experience
We liked the trip. It was a good and different experience. But we needed vacations after that "Vacations". Perhaps we did a lot in few days so it was a little wearisome ...
All the guides, drivers, chefs, waitresses were very kind.
Email Queenslanders | 50-65 years of age | Experience level: over 5 safaris
Helpful and cheery, variable in communications
We did self cater, self drive to Kruger.
Service was helpful and upbeat. Booking consultant was very enthusiastic and friendly. Information regarding the cost conservation fees for foreigners could have been more specific. Generally, given we had an unfortunate cancellation the outcome has been favourable and Kruger.com assisted in the credit.
We enjoyed our Kruger visit.