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Reviews

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Mohammed   –  
United States US
Visited: June 2016 Reviewed: Jul 11, 2016

Email Mohammed  |  20-35 years of age  |  Experience level: first safari

Excellent Safari + Kilimanajaro Climb
5/5

We recently returned from an 8-day safari + 6-day climb (Machame route) with Open Africa Safaris. They made our trip truly wonderful.
From the very beginning John (who is based in the US) was very responsive and provided detailed and useful information as we were planning and customizing our trip. We were a large group of 12 including a baby and they ensured and every one of us was well taken care of. All the suggestions provided and the final trip turned out to be perfect. Our guides/drivers for the safari were Tony (actual name Anthony) and Nico. Both were extremely fun and knowledgeable and ensured that we saw all the animals from up-close at times taking us to parts of the park where we were the only ones so that we did not have to compete with 50+ other vehicles to see animals.
After the safari a few of us climbed Kilimanjaro and this was organized by Open Africa Safaris as well. The guides (Omben, David and Justin), chef and porters were all very helpful and entertaining. We had a fantastic climb where they encouraged and assisted us in every way possible. Ultimately most of us made it to the top.
Outside of the safari and climb, John (who was visiting Tanzania) and Anthony took personal care of us. Picking us up from the airport, arranging for activities on other days, showing us around the city etc. They truly became good friends and we look forward to doing more trips with them in the future.

Sandeep   –  
United States US
Visited: July 2016 Reviewed: Jul 17, 2016

Email Sandeep  |  20-35 years of age  |  Experience level: first safari

Very personal, custom and enjoyable experience
5/5

John and his team (Tony, Nico etc.) were great to be with. Not only did they take care of every little thing (got a cake for people with birthdays, vegetarian food, hot water showers etc.), they were very professional with everything. We had a 10 day safari (Tarangire, Serengeti and Ngorongoro) with them. In a safari, you not only spend a lot of time with your family but also a lot of time with your guides and other staff. And we came away with a really good experience every moment. The staff were courteous and accommodating (hot water baths, twice a day for some in our group!). They took us to all the right places, we saw the big five. Several days, we would end up going beyond the allotted time by 2 or 3 hours and Tony/Nico never once complained. In fact, they suggested other things we could do, places we could see. We had lunches and dinners and breakfasts with them and it was a lot of fun over. My two year old daughter absolutely loved 'Mr Tony' and 'Mr Nico' and still listens to the Hakuna-matata song that Tony performed for her.

I can't forget Tony stopping the jeep 5 feet away from a pride of 10 lions or coming 15 feet from an elusive rhino or seeing the first sunlight on the serengeti or a baby giraffe and mom walking into the sunset or so much more...

The last day John got wooden toys for my daughter's birthday and bought us lunch. They dropped us off at the airport and waved us off.

Tony and his team speak very good english and they know Tanzania very well. Tony was a Kilimanjaro porter for many years and has tons of experience in all things Tanzania or Kenya. John goes back and forth between US and Africa to ensure he takes care of his clients. We even got to know their families on the trip even though we did not meet them. We actually plan to meet them now that we are back in the US.

We stayed in good accommodations and it was very comfortable overall. A part of our group went to Kilimanjaro and they were impressed by the food (3 course hot meals), acco (tents with mattresses) and luxuries that came with it. They sang and made merry all the way to the top. When one of them had altitude sickness they took care of that person with a lot of care.

Overall, a phenomenal tour. There are companies which are more expensive and some which are cheaper - I doubt if you will find one that is such a great value for money. Not only did we see the big five (which was the most important thing for us), they made is super enjoyable for all of us, including my two year old.

Patrizia   –  
Italy IT
Visited: June 2016 Reviewed: Jul 22, 2016

Email Patrizia  |  35-50 years of age  |  Experience level: first safari

An amazing experience, safe, complete, fun and informative
5/5

The competence and accuracy of the tour operator was great. They answered all my questions and tailored the trip to what we asked. The accommodations, guide, vehicle were all excellent.

Mark H.   –  
United States US
Visited: July 2016 Reviewed: Aug 8, 2016

Email Mark H.  |  65+ years of age  |  Experience level: first safari

Outstanding service great adventure
5/5

Really liked that I had someone in the United States to talk to. Open Africa was always available to answer my questions.

Carolina   –  
Colombia CO
Visited: June 2016 Reviewed: Aug 15, 2016

Email Carolina

Great experience!
5/5

Since the first day we felt super comfortable with the guide, he is very professional. The car was very good and comfortable, we felt safe every moment during the safari. What we negotiated through the webpage was exactly what we had on the safari. I think it's a great company to travel with.
The national parks were amazing, people everywere was really nice to us. :)

Ciama   –  
United States US
Visited: August 2016 Reviewed: Sep 4, 2016

Email Ciama  |  35-50 years of age  |  Experience level: first safari

Amazing experience, will do it again!
5/5

I booked a safari trip for my mother and I with Open Africa Safari and from beginning to end they went above and beyond to meet our needs. John who's located in the States answered all my questions, concerns and worries and his team in Arusha really did delivered. From Anton who picked us up at the airport to Ossman our safari driver and guide I really don't know how to describe it. They were very professional, nice and went out of they way to show us as many animals as they could. Open Africa Safari really delivers to you the safari you want. If I ever plan another safari I will definitely book it with this company. Thank you for this unforgettable experience.
Sincerely, Ciama.

Clay   –  
Australia AU
Visited: August 2016 Reviewed: Sep 4, 2016

Email Clay  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfectly Tailored Safari with Great Service
5/5

This company went above and beyond to plan the perfect safari for my wife and I. John was extremely responsive to my many queries and was more than happy to accommodate all our needs. We were keen to spend as much time as possible in the Serengeti (4 days), with 1 day in Ngorongoro Crater at the end. John and our guide, Asman, set up the itinerary so that we saw all different parts of the Serengeti comfortably. Asman was super friendly and clearly very experienced as he constantly communicated over the radios to ensure that we didn't miss any of the key sightings. And the animals ... so many animals ... absolutely amazing! We saw cheetahs and lions every day in the Serengeti, and then managed to complete the Big 5 with rhino sightings in Ngorongoro. We highly recommend you choose this awesome Tanzanian-owned company that offers great value, tailored safaris over the bigger foreign-owned companies.

Daniel   –  
Colombia CO
Visited: June 2016 Reviewed: Sep 5, 2016

Email Daniel  |  20-35 years of age  |  Experience level: 2-5 safaris

Unforgettable!
5/5

Our 7 days-safari in Tanzania with Open Africa went far beyond our expectations!! it was an unforgettable experience, not only because of the beautiful lessons we got from the nature, but from the world-class service offered to us. I will thank forever Open Africa Staff, specially, our experienced driver Eric and John, the company manager, for taking care of every detail of our trip making it perfect, and for being such a warming people to us.

Graham Swan   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 4, 2016

Email Graham Swan  |  35-50 years of age  |  Experience level: first safari

A once in a life time experience
5/5

I booked a safari trip for myself and partner with Open Africa Safari and from beginning to end they went above and beyond to meet our needs. John who's located in the States answered all my emails, concerns and worries and his team in Arusha really did deliver. Osman our safari driver and guide was amazing and became a true friend by the end of our trip.He was professional, nice and went out of his way to show us as many animals and Tanzania culture as possible .
Open Africa Safari really delivers to you the safari you want.We booked the 5 night stay which was long enough to see everything we hoped for,the lodges where great ,but the tented camp in the Serengeti was the highlight of the trip,If I ever plan another safari I will definitely book it with this company. Thank you for this unforgettable experience.
Kind Regard
Graham & Dawn

Kent   –  
United States US
Visited: November 2016 Reviewed: Dec 10, 2016

Email Kent  |  50-65 years of age  |  Experience level: first safari

Trustworthy, organized, affordable - a great experience!
5/5

My wife and I had a fabulous experience with Open Africa Safaris! It was nerve wracking to arrange a trip like this without the help of an experienced travel agency. With seemingly hundreds of safari organizers to choose from, it was quite time consuming to narrow down the companies based on our desired itinerary, trip cost, and of course a company that appeared organized and trustworthy. Let me save you time – look no further, go with Open Africa Safaris!

Open Africa Safaris was willing to customize our trip in most any way, from budget to mid-range to luxury, from a few days to many days, from safari only to inclusion of a side trip to the beaches of Zanzibar. We were not up for a “budget” trip – sleeping in tents and sleeping bags was ok when we were younger, but we want nice, clean beds now. Luxury trips seem horribly overpriced to me – you can spend thousands of extra dollars for what I think would be marginally better lodging, and maybe pampered hot lunches with beer and wine – not at all worth it in my opinion. The mid-range trip suggested to us seemed just right, with my exact desired itinerary, and the price was great, compared to many others I had checked.

I exchanged about 20 emails with our contact at Open Africa Safaris (John). I asked MANY questions, asked for references, questioned just about everything I could think of. He responded timely (not immediately, but always in a very reasonable amount of time), politely and patiently. But in the end, I still had to trust a fairly small company to deliver on their promises. A deposit was needed, and full payment was required about 30 days before our adventure. Would they deliver? Could this be a scam? I continued to be nervous literally until I was met at the airport after getting off the plane in Tanzania. But they were there just as promised, and everything went great for the next 7 days, all the way through taking us to the airport to leave!

The lodging choices they selected for us were wonderful! The hotel in Arusha City was older and not in perfect repair, but it was still clean, with good and very tasty dinner options, a nice pool, pretty grounds – and this was the “worst” of our lodging. The other places we stayed were wonderful, including the luxury “tented camp” in the middle of the Serengeti, which was a marvelous experience! All the facilities were clean, available showers ranged from good to great, there was wifi available in all places (ok, not high speed but who cares?), and we were always able to charge our electronics. The dinners were definitely better than I expected, and wine and beer were available for purchase if desired. We had available hot breakfast options each day. The lodging staffs were always very attentive. We felt safe everywhere. Honestly, I couldn’t have asked for more.

Our tour guide, Simon, was excellent! His heavily accented English was still quite good, and he did a great job navigating the parks to give us the best possible animal viewing. Animals were very plentiful to see, and we had close up encounters with many – lions, elephants, giraffes, cape buffalo, and more. The only Big 5 animal we didn’t see up close (and I mean very close) was a rhino, of which we only saw one, and that was at a distance…oh well. Simon had binoculars available to use, which was quite nice. The box lunches while on game drives were plenty adequate (generally chicken, fruit, bread, a cookie or two, juice, water) though not fantastic.

All in all, the trip was everything I could have hoped for, and Open Africa Safaris was just great! Many thanks to them for making this “bucket list” trip a major success!

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