Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 35
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 37 Reviews
Pierra   –  
United Arab Emirates AE
Visited: September 2015 Reviewed: Oct 3, 2015

Email Pierra  |  20-35 years of age  |  Experience level: 2-5 safaris

Extremely exciting to have dealt with Noel and Clare
5/5

My friends and I first met Noel in Abu Dhabi having been refered to him by a friend of mine. We had been planning a trip to Naivasha for a meeting. Noel was kind enough to offer us suggestions that included a visit to Hells Gate National park and an Island at the Lake. In Kenya we met his colleague Clare and we had a great experience as she was able to plan us a proper itinerary factoring in our tight short schedule that included a conference and trips to the park and lake. They had a very comfortable jeep for us and an amazing driver and guide. They always kept intouch. The next time we be doing Kenya again we will be choosing Kiboko as well as referring our friends.

Benson   –  
United Arab Emirates AE
Visited: August 2015 Reviewed: Oct 2, 2015

Email Benson  |  20-35 years of age  |  Experience level: first safari

Very professional people with excellent suggestions on places to visit
5/5

I had an excellent time, easy planning and excecution by the kiboko team

Kevin   –  
United States US
Visited: June 2013 Reviewed: May 12, 2015

20-35 years of age  |  Experience level: first safari

Great
5/5

Everything was as expected. I had a great time. Clare was very nice.

Rosemary + 6   –  
Canada CA
Visited: October 2017 Reviewed: Nov 7, 2017

Email Rosemary + 6  |  50-65 years of age  |  Experience level: 2-5 safaris

Over-the-top service to ensure complete satisfaction
5/5

The staff at Kiboko Kenya Safaris were professional in their communications and service during our trans-continental online booking process. Being a group of 7, we booked private tours to Kenya and Tanzania with luxury accommodations and meals, which included boxed lunches if we were on the road. Overall, Kiboko Kenya Safaris was able to piecemeal our itinerary with the end results exceeding our expectations. Rating of 5/5 (Excellent) for Kiboko Kenya Safaris.

Review of Kenya...
Upon our arrival to Nairobi late-night, to my dismay, I discovered that I had brought the wrong cord and couldn't charge my cellphone. Once my battery drained, I wouldn't have access to the camera--which meant no pictures! The next morning, we met Lenny (who's our guide/driver) and Claire (who was there just to collect any monies/balances owing). We were aiming to be on the road early for the 7 hour drive to our first destination. When I informed Claire of my oversight, she agreed to ask Lenny to drive us directly from our hotel to the mall where there's an electronics store. Being too early, Claire suggested that we have breakfast in the mall to wait until store opened at 10 a.m. After breakfast, I was able to buy the one remaining C-cable to fit my cell phone. Rating of 5/5 (Excellent) for Claire for being so understanding, accommodating and patient. She was also very friendly and nice.

Overall, it was our guide/driver, Lenny, who made our trip so incredibly memorable. He always had a smile and proudly wore his Massai clothing. Lenny was very welcoming, warm and kind. His many years as a guide/driver, along with his formal education, gave him the knowledge and know-how to spot and find so many animals. He was very accommodating with our requests. Lenny's passion for the conservation and preservation of the national parks and its wildlife clearly shows through. We could tell he loves what he's doing in the excitement he expressed whenever he spotted an animal. He knew where to go and stop for the best views/angles for our pictures. Lenny's professionalism was put to the test when we were met by an oncoming large group of protestors. Lenny quickly turned our jeep around and detoured on the side roads to drive around the protestors. When we left Kenya, we were happy to continue to have Lenny as our guide/driver upon our return from Tanzania. Although we're now back in our respective home countries (USA and Canada), we continue to follow Lenny on social media. We highly recommend requesting/assigning Lenny to others as their tour guide. Rating of 5/5 (Excellent) for Lenny for being the perfect guide!

Review of Tanzania....
Once again, Kiboko Kenya Safaris did an excellent job arranging our accommodations and meals in Tanzania. Lenny dropped us off at the Kenyan-Tanzania border-crossing and stayed to ensure that our visas were approved. Once we walked across the border, we met our Tanzania guide, Ruben. When asked, Ruben told us he started out as a driver. He had been a guide for 5? years. Overall Ruben was fine as our guide/driver. However, we would suggest that he receive further training on how to be more engaging with his guests. At most times, Ruben spoke only to the front passenger (whomever's sitting next to him)--the rest of us cannot hear him. When we asked him to speak louder ("We can't hear you"), he would speak louder. But eventually, he'd revert back to speaking softly and only to the front passenger. Also, at most times, we had to ask Ruben questions about where we were (upon arriving at each destination), to tell us about the places and the animals. We were spotting the animals and asking Ruben what they were. Ruben should tell us everything without having us to ask him first. Also, he doesn't have to wait until we arrive at a destination. He should tell us about the places we're driving through, etc. (the various towns, people, animals, history, etc.). Another issue would be his taking rest breaks (i.e., just shutting his eyes or was he sleeping?) during some of the stops for us to take pictures. Rather than taking rest breaks, he should be telling us about the places and the animals. On a positive note, however, Ruben, himself, was very pleasant, nice and accommodating with our requests. He went over and above, exceeding our expectations, when one member of our group had forgotten/left her cell phone behind at a game lodge and we were already enroute to our next destination. Ruben spent a considerable amount of time (while driving) on his phone arranging for her cellphone to be flown to the airport at our next destination. When we arrived at the airport, her cellphone had apparently arrived--however, the pilot had flown out again and wouldn't return until later that evening. No one knew what happened to her cell phone--if it was dropped off at the airport. Ruben was determined to locate/track down her cell phone. Luckily, in the end, she was happily reunited with her cell phone (and all her pictures that she had taken thus far). 3.5 (Average to Good) for Ruben.

Claire and Matthias   –  
Switzerland CH
Visited: July 2016 Reviewed: Aug 8, 2016

Email Claire and Matthias  |  20-35 years of age  |  Experience level: first safari

Amazing experience with Kiboko
5/5

We booked our honeymoon through Kiboko and from the very start, we knew we had made the right choice. We had a wonderful time in Kenya and thanks to Kiboko's personal service and helpful associates, we left with nothing but truly amazing memories. Thanks to Clare and her team for everything they did for us; Our hotels, our flights, everything went so smoothly. Because of their hard work and attention to detail, we had nothing to worry about. We could relax and enjoy everything Kenya had to offer. We thought a safari in Kenya would be a once-in-a-lifetime vacation for us. Well, it was so incredible, we have already said we'll be back! And, when we do, we'll be booking with Kiboko again. As far as we're concerned, there's no other choice! Thanks for the unforgettable experience!

Jennifer   –  
United Kingdom UK
Visited: September 2015 Reviewed: Sep 11, 2015

Email Jennifer  |  20-35 years of age  |  Experience level: first safari

Once in a lifetime safari!
5/5

We just returned home from an incredible 8 day safari where we visited Samburu, Masai Mara and Amboseli national parks. We booked our trip through Kiboko Kenya Safaris. Clare was very professional and always responded quickly to our emails. She listened to what we wanted and planned an itinerary that suited us. Her rates were very competitive and we're extremely happy with the standard of accommodation. We were especially impressed by our Masai guide who made sure we saw every animal on our wish list (including lions, leopard cubs and cheetah cubs!). We would absolutely recommend Kiboko Kenya Safaris and can't wait to go back to Kenya!

George   –  
Kenya KE
Visited: September 2014 Reviewed: Mar 23, 2015

20-35 years of age  |  Experience level: 2-5 safaris

The Best of Beach Holiday in Kenya
4/5

Four Nights stay at Heming ways-Watamu..
Kiboko Safaris Kenya was the first firm to respond to my inquiries,and as per chosed package i was looking for.Well Organized in terms of booking,transfer of payment and reservation for the stay.
I would recommend any person to them as i experienced one of best arranged holidays.Thank you Kiboko Safari for your services.Looking forward for more holiday this year.

Andrew   –  
Singapore SG
Visited: July 2017 Reviewed: Aug 7, 2017

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Efficient, responsive and trustworthy
4/5

My wife and I travelled to the Masai Mara for the Great Migration and had the most wonderful time. Clare was most helpful in her timely, responsive and accurate advice. We stayed at Kichwa Tembo and had an amazing experience. The entire safari trip went very smoothly and although it was our first time in Kenya, we felt completely safe due to Clare's planning. Our transfers were smooth and went without a hitch. I would highly recommend Kibiko Safaris, and expecially Clare, for anyone looking for a stress-free holiday.

F D McKown   –  
United States US
Visited: July 2016 Reviewed: Aug 3, 2016

Email F D McKown  |  50-65 years of age  |  Experience level: first safari

Clare was a very attentive to my requests and responded to my emails almost immediately.
5/5

we were in Nanyuki area for mission work and because of its proximity, Kiboko (Clare) recommended we start out our safari at Sweetwaters in ol Pajeta (2 nights). accommodations and service at Sweetwaters met all our expectations. it was a welcome luxury after doing home stays in the area. our driver patrick was very pleasant and knowledgeable. our first sunrise was incredible, to say the least. we then flew to the mara and stayed at kichwa tembo(6 nights). this place was incredible-- the staff was very welcoming and while there we were well taken cared of by our butler (Francis), our stewart (Emmanuel) and game driver (Jackson). it was as if we were the only family in the whole resort. we saw the great migration (hundreds of thousands of wildebeests--amazing!!!), 4 kills, and checked off all the Big 5! upon checkout, we were in tears when they followed us to our car, singing to us ---saying goodbye& farewell. we were so very sad to leave.

ALICE Visited: December 2014 Reviewed: Mar 1, 2015

It was fantastic having the opportunity to have such an experience with Kiboko Safaris.
5/5

they are well organized, deliver as per customer expectations and they make sure the service matches their promise to deliver.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 35
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 0
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