Reviews

Sort By: Date Most Helpful Rating 41-50 of 57 Reviews
Amy   –  
United Arab Emirates AE
Visited: October 2014 Reviewed: Oct 14, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Absolutely fantastic experience for the whole family, grandparents and children included.
5/5

We had an amazing 5 day safari coordinated by Hallmark Travel Planners. We had a fabulous guide/driver who took care of us the whole trip taking us from one amazing hotel to the next and who was also as eager to see the animals on the game drives as we were. He was very knowledgable about the animals and the game parks and had great suggestions on how best to fill our day. From booking the trip to actually taking the trip, Hallmark Travel Planners did a fantastic job and we are happy to highly recommend them.

Wayne and Virginia W.   –  
United States US
Visited: August 2014 Reviewed: Sep 19, 2014

50-65 years of age  |  Experience level: first safari

An Amazing African Adventure Planned and Guided by an Amazing Travel Company
5/5

I spent over a year in email communication with Levis Omondi at Hallmark Travel Planners as we planned our African trip. I had frequent questions which Levis answered promptly and with great patience. He was everything a travel planner should be--he listened to my thoughts regarding what my husband and I were looking for in a safari to Kenya and offered suggestions. He gave great guidance, but never pushed his own ideas on us. Levis was also extremely helpful when we wanted to extend our trip to Zambia to see Victoria Falls. The itinerary we came up with was exactly what we were looking for and the results once we arrived in Nairobi were spectacular. Our driver and guide was Anthony who was cheerfully waiting for us at the airport. He went above and beyond to make sure we saw as many different animals and birds as possible. Anthony was very flexible and willing to modify the itinerary for better game viewing. He was always on top of where the best chances were to see particular animals and did his best to get us to those spots. We are fortunate to be able to say we saw all of The Big Five. He was an excellent driver and informative guide. Our trip exceeded our expectations, in large part due to Levis and Anthony. We would not hesitate to recommend Hallmark Travel Planners.

Oscar Gomez   –  
Colombia CO
Visited: April 2014 Reviewed: May 16, 2014

20-35 years of age  |  Experience level: first safari

Was amasing, the best is Massai Mara, is other world, and Hallmark Driver perfect...
5/5

Was all good with the company, the service, the transport, the hotels, acommodation, food, the game drives, good communication, 100 % safety and that is the most important, for the next time for sure I will be do the safari with yours, thank you very much for the service, me and my wife enjoied full the Safari and the Africa experiences and the Wildlife...

Chelsea Visited: March 2014 Reviewed: Mar 26, 2014

An excellent experience!
5/5

Just wanted to say that Hallmark Travel Planners were wonderful to work with. I took a group of 10 people on Safari the first of March 2014. The drivers that took care of us were top notch from start to finish! The lodge that Levis recommended for us was the perfect place to end our trip!
Levis was also extremely helpful in the planning phase of this trip. I would say that everything lived up to or exceeded our expectations! I will say this, the roads into the Masai Mara are a jostling experience, I would recommend flying in to whatever gaming lodge you are staying at (if that is an option). I have never experienced roads quite like that in all my travels, rough is an understatement. But our drivers were great to take us the best way possible! Thank you for that. All in all, an excellent company and experience all around.

Theresa Wilcox Kellt   –  
Canada CA
Visited: February 2014 Reviewed: Mar 16, 2014

35-50 years of age  |  Experience level: first safari

Maissi Mara Loop
5/5

The safari tour was excellent. Tour guides were very friendly and informative.

Tobi   –  
Germany DE
Visited: November 2013 Reviewed: Dec 27, 2013

Email Tobi  |  20-35 years of age  |  Experience level: 2-5 safaris

Amboseli Safari
5/5

It was a nice tour. We had a good guide/driver. We could see a lot of animals including lions.
The logde was good with perfect view to the Kilimanjaro

Uta   –  
Germany DE
Visited: November 2013 Reviewed: Dec 5, 2013

50-65 years of age  |  Experience level: first safari

Everything was perfect!
5/5

It was my first time in Africa (Kenya) and Levis Omondi found a very good tour for the tight budget, which I could allow myself. I had a perfect driver guide (Anthony), who showed me much more than the big five! He allways gave me good advices (to go to a Maasei-village for example) and answerd all the questions I had. The best place I stayed overnight, was at Enchoro Mara Camp. The safari was an absolut great experience!!!

Silvano & Diane   –  
Canada CA
Visited: September 2013 Reviewed: Nov 27, 2013

50-65 years of age  |  Experience level: first safari

Exceeded our expectations in every way
5/5

Everyone we dealt with conducted themselves in a professional, courteous and helpful manner. They were very helpful in providing a first quote and then adjusting it until we had fine tuned it exactly to our liking. All of the accommodations were excellent. Anthony was our tour guide in Kenya and he was very good. Paul was our tour guide in Tanzania and he was something special. We could tell that he was one of the most experienced guides in Tanzania because many of the other tour guides were consulting with him and he was treated him with a great deal of respect everywhere we went. Both of our guides had excellent knowledge of how to be at the right place at the right time to have the best experiences. We were able to photograph and take videos of many scenes that would be worthy of a TV documentary (We have put together a 45 min slide show and video presentation and we have had amazing reviews from our family and friends. We have seen the presentation many times and never get tired of reliving these experiences of a life time).
Hallmark gets top marks and we would not hesitate in recommending them for your safari.

Michelle   –  
United States US
Visited: August 2018 Reviewed: Aug 30, 2018

Email Michelle  |  35-50 years of age  |  Experience level: first safari

Trustworthy and responsible booking company
4/5

Communications were efficient and excellent. We always received very speedy replies and confirmation of any further information we sent. Regarding our service, I think we got a little spoiled by our last international tour company who handled all of our Visa requirements before our arrival. With Hallmark, however, we had to handle them all on our own. My ideal set up would have been for our itinerary to include the Visa requirements, types of Visa needed (single journey vs. multiple journey in Kenya), and prices that would let us know the amount of USD we would require. We had brought cash for tips and more than 60% of that cash was quickly used in Visas. We appreciated that our guides took us to ATMs in each country to help us bridge our spending, but it was a general point of concern and stress. Additionally, we had counted on being able to use credit cards at the hotels. We wish we had been informed ahead of time that credit cards were not accepted in Tanzania- requiring more cash. After spending so much on our trip, we just felt like there were too many pricey unexpected expenditures and we could have been better prepared by Hallmark. Our guides were good- some are just drivers but we had two guys who acted more like guides and were knowledgeable about the animals. Many of the roads (even main highways and thoroughfares) are not paved, especially in Tanzania. We were much more comfortable in the Land Cruisers than in the Toyota vans, but apparently the land cruisers are more expensive. Most of our lodging was as expected, except for the AA Lodge that was not as nice as we had hoped. However, it was near the Amboseli park and the animals were worth it.
As for our safaris, we feel so blessed to see everything we wanted, including the Top 5 and the Wildebeests migration. We could not have asked for a better safari!
My only other small complaint was being treated to a local restaurant that did not cater to tourists- although we appreciated the attempt to seek a local experience, within 24hours, both my husband and I were ill and required using our emergency antibiotics to recover. That was a bit of a damper on our vacation and honeymoon!

Claus   –  
Denmark DK
Visited: February 2017 Reviewed: Feb 20, 2017

Email Claus  |  50-65 years of age  |  Experience level: over 5 safaris

Everything just went very well. Perfect trip
4/5

Communication good and quick response
The driver always came on time - the game drives were just perfect and the driver was eager to show as much as possible. The accommodation was perfect except that the staff was "too eager" to make our stay at Ashnil perfect.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 48
  • 4 star 6
  • 3 star 2
  • 2 star 0
  • 1 star 1
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