Reviews

Sort By: Date Most Helpful 11-20 of 33 Reviews
Mary   –  
United States US
Visited: May 2017 Reviewed: Jun 20, 2017

Email Mary  |  20-35 years of age  |  Experience level: first safari

My first trip to Africa felt like a breeze because these guys know what they are doing!
5/5

I have nothing bad to say about Luciano Tours and Travel. Everyone we have met apart of this business has beeen absolutely wonderful. They have been patient and have catered to all of our needs. This is my first time to Africa and I never felt stressed or confused; they are really good about informing you of everything you need to know. I highly recommend using the services they provide - I promise you they will not disappoint!! Because of all the time we have spent together they have really started to feel more like family, which is part of what made my trip to Africa even more special. They care for you as if you were their own.

Reply from Luciano Tours and Travel
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017

Hi Mary,


Thank you for the feedback. It was an awesome experiencing showing you around my home country. I trust that you took with you pleasant memories of Zambia back home. Thank you for choosing Luciano Tours & Travel.


Regards,
Shadrick

Sam   –  
United Kingdom UK
Visited: June 2017 Reviewed: Jun 22, 2017

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect Safari to Chobe which ran smoothly at all stages
5/5

We were offered a cheaper last minute rate to go on a 1 day 1 night safari to Chobe national park from Livingstone. Everything from the transfer to the safari itself ran seamlessly. Chobe national park is beautiful and we were lucky enough to see 3 of the big 5. The campsite was idyllic and the tents spacious and comfortable. I have Seen many a beautiful starry nights before but I have never seen stars quite like the ones we saw here.. Nothing short of awesome. The guide, TK, was both knowledgable and enterntaining. Would thoroughly recommend to anyone hoping to visit Chobe national park from Livingstone.

Reply from Luciano Tours and Travel
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017

Dear Sam,


Thank you for the feedback. We are glad that all went well with your safari. Thank you for choosing Luciano Tours & Travel. We hope to be of service again on your next visit to our destination.


Regards,
Shadrick

Alan Wagmeister   –  
United States US
Visited: June 2017 Reviewed: Jun 27, 2017

Email Alan Wagmeister  |  35-50 years of age  |  Experience level: 2-5 safaris

The Bust Their Butts for You!
5/5

This is the second time I have worked with Shadrkck and he does everything he can. Say you want to go on a MicroFlight tomorrow, he makes it work for you. The photo safari to Chobe in Botswana was a great time. I had done this before but this time it was even better. First, you do the drive through the park, then you go on a boat up the Chobe River and see a whole different view which was amazing. I will say everything we wanted to do , they made happen!

Reply from Luciano Tours and Travel
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017

Dear Alan,


Thank you for the feedback. We are glad that you gave Luciano Tours & Travel the opportunity to showcase a truly warm Zambian hospitality once again. Hope to meet again next year.


Shadrick

Mary S. Willis, PhD   –  
United States US
Visited: May 2017 Reviewed: Jul 18, 2017

Email Mary S. Willis, PhD  |  50-65 years of age  |  Experience level: over 5 safaris

University Research Program
5/5

Luciano Tours and Travel is a wonderful company. I have used tour companies in a variety of countries around the world and from my experience, it doesn't get better than this. Mr. Shadrick Luyanga is very patient, flexible, and kind. He was always able to address our needs and adjust the program and the itinerary to maximize our experience. We were a group of 10 and this was the first time that Luciano Tours had assisted a university study program. I was impressed and grateful for the hard work, support, and planning provided by the company. I will use them each time I return to Zambia and can recommend Mr. Luyanga to all that have an interest in travelling to Zambia and/or neighboring countries. He impressed our group from the US, but also impressed our Zambian colleagues. That is not an easy task given cultural differences and perspectives. Mr. Luyanga is very professional and quite knowledgeable about all aspects of Zambian tourism. He can work with any budget and he gives thoughtful advice. I was also pleased to find a company owned and operated by Zambians. Fantastic trip that is due to a top-notch company and their effort in crafting a program that addressed our unique needs and interests. I am already planning another trip with Luciano Tours and Travel. They are excellent all around.

AC   –  
United States US
Visited: June 2017 Reviewed: Jul 21, 2017

Email AC  |  20-35 years of age  |  Experience level: first safari

Zambia Study Abroad
5/5

Shadrick, Maxwell and their crew could not have been better! He was an amazing guide and taught us so much about Zambia. He put up with a lot from our group and was always professional yet fun! Can't wait to go back and work with Shadrick again. Highly recommend Luciano Tours for anyone traveling to Zambia or Southern Africa!

Annie C   –  
United States US
Visited: May 2017 Reviewed: Aug 10, 2017

Email Annie C  |  20-35 years of age  |  Experience level: first safari

Study Abroad in Zambia
5/5

Shadrick did an amazing job assisting with everything to hotel accommodations to organizing dental visits for children we were working with. We took seven college students and two faculty to rural Zambia and Shadrick did such an amazing job of making sure students' and faculties' needs were met, that we made the most out of each experience, and were able to relax as well as study!

Gherry   –  
United States US
Visited: August 2018 Reviewed: Oct 5, 2018

Email Gherry  |  65+ years of age  |  Experience level: over 5 safaris

No Worries - All transfers and Activities covered beyond expectations!!!
5/5

I was very fortunate to lead 18 of my friends on a trip to Zambia/Zimbabwe/South Africa for three weeks. What an amazing adventure!! We had the great privilege of having Luciano Tours handle our group transfers to and from Livingstone Airport to the Royal Livingstone Hotel. The service did not stop at that point. Shadrick at Luciano Tours suggested activities that our group may enjoy during our short two night stay. Well, everything he suggested was "spot on." He emailed me back and forth over the months leading up to our visit and had everything so very well organized, priced, and so clear with directions. I loved working with him. The Zambezi River Cruise was fabulous! We did the 4:30 cruise with snacks and drinks and the sunset was beyond belief! We also enjoy the Livingstone Island Tour with the walk out to Angels' Pool. Devil's Pool was closed due to the amount of water and current. We had a fabulous time even hiking to the Angels' Pool and breakfast was delicious! I have the highest applauds to give this company, and especially Shadrick! When you find a truly honest company who goes beyond in helping you with everything, no matter if it is small or large, then you have found a treasure! That is how I feel about Luciano Tours. You will love working with this amazing company.

Reply from Luciano Tours and Travel
Reply from Luciano Tours and Travel
Posted on Oct 12, 2018

Dear Gherry,

It is always great news to learn that our guests enjoyed their time with us. We hope we have another opportunity to see you again.

All the best!
Shadrick

Jim   –  
United States US
Visited: December 2018 Reviewed: Dec 10, 2018

Email Jim  |  50-65 years of age  |  Experience level: first safari

The best safari ever!
5/5

My sons and I booked a 3 day 2 night safari in Chobe Park, Botswana. Saying it was amazing is not justice to this incredible experience. Luciano Tours arranged the safari. We saw lions, wild dogs, elephants and about every animal we hoped to on this trip. Our camping was in tents and everything was provided. The food was fantastic and we couldn’t be more thrilled with the trip. Our guide Percy was excellent in finding the animals. We took more than 1,000 pictures. Certainly a once in a lifetime experience.

Paulina   –  
United States US
Visited: June 2018 Reviewed: Dec 10, 2018

Email Paulina  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Experience and Service!!!
5/5

I have done a good amount of traveling with different tours and groups and this one has blown the others out of the water.
From the first email correspondence from safari coordinator- Vera, I knew we would be in good hands. Communication was EXCELLENT- which is extremely important when you're trying to book trips across the ocean. I asked a thousand questions even up to the day before excursion and always had everything answered almost immediately.
The big difference between this touring others was evident almost immediately. We were picked up on time by our driver, Thomas- actually he was early and waited for us to get ready. We were driven to the port, while Thomas took care of the border crossing. When we waited for our boat I was really disappointed to see many people joining us (always like private intimate tours), but to my great surprise they were just crossing the river to Botswana and going their own direction. My husband and I were the only ones on the boat for Luciano Tours, we were picked by a private car and taken to the border and office. I could continue to go on in detail about everything but it all boils down to EXCELLENT. It was 5 star service the entire time, from pick up, safari, lunch, and going back.
Our actual safari was only us and 3 other people - since there were limited people we got to decide to where to go and what we all wanted to see. We would constantly pass jammed backed jeeps with so many people.
For lunch we went to a 5 star resort buffet- and we saw many different tour groups-- HUGE groups-- which I felt make you lose the entire beauty of the safari.
Since we were a small group our water safari was on a small boat , which let us get so incredibly close to hippos and elephants. We saw the big ferry like type boats with the big tour groups-- not our style, too loud, too many people-- the animals usually were scared away by them.

There are not enough good things to say about Luciano Tours. I recommend their company to everyone traveling to Zambia/Zimbabwe/Botswana. I look forward to future travels with them!

Jamie   –  
Zambia ZM
Visited: December 2018 Reviewed: Dec 12, 2018

Email Jamie  |  20-35 years of age  |  Experience level: over 5 safaris

Luciano is professional with friendly staff
5/5

We had a game drive with Luciano. They picked us up on time, being received by friendly guides.
The safari was amazing and the guides we quite knowledgeable in all sense. They took there time in properly explaining and answering all questions we asked. They were flexible with our tour putting into consideration other activities we had with a short time.
Luciano lived above our expectations and must be highly considered in your bookings

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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