Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 33 Reviews
Welnah   –  
South Africa ZA
Visited: December 2021 Reviewed: Dec 26, 2021

Email Welnah  |  35-50 years of age  |  Experience level: first safari

Puntual, reliable and friendly.
5/5

We were given information about the activities in the area and provided us with the best options to choose from. Moreover they keep in touch all the time and provide reliable information relating to time of departure and pickups.

They are punctual, friendly and make you feel at home.

They even check that you arrived home safely.

Joan Chama Mufungulwa   –  
Zambia ZM
Visited: December 2021 Reviewed: Dec 19, 2021

Email Joan Chama Mufungulwa  |  35-50 years of age  |  Experience level: 2-5 safaris

They are efficient.
5/5

I love the way they were so quick to give me exactly what i had asked for when booking for our (family) accommodation. They managed to get even the smallest detail organized without expressing any irritation or impatience with me as I kept on going back and forth with decisions on what I wanted. They are definitely my number one contact anytime I need another vacation!!!Excellent service.

Reema   –  
United States US
Visited: May 2019 Reviewed: Mar 9, 2020

Email Reema  |  20-35 years of age  |  Experience level: first safari

Best trip ever! Luciano is the most honest and reliable company to work with for any vacation!
5/5

I have nothing but amazing words about Luciano Tours and Travel. They made our experience flawless - if we ran into any issues, they did not hesitate to help us at any hour of the day. I was so impressed with the vacation - they knew exactly what we would like and made sure our experience was worthwhile in every way possible. We were so sad to leave. We cannot wait to use them again!

Mina Ahmadi   –  
Sweden SE
Visited: February 2020 Reviewed: Feb 11, 2020

Email Mina Ahmadi  |  20-35 years of age  |  Experience level: 2-5 safaris

A hands on, flexible and professional agency
5/5

A few months ago I contacted Luciano Tours and Travels for an upcoming group trip of 23 people traveling to Livingstone, Zambia. The challenge was that this was not your typical group but a fun and adventurous group that wanted to maximize their stay completely. From the moment the group they landed to the moment we left, we needed some action. I had some ideas of what I wanted to do with the group and decided to work with Luciano who efficiently worked with me to put the ideas in action. With the help of their input, expertise and local awareness on what's possible and not in Livingstone, the agenda ended up being one of the absolute best. Not only did they work hard to facilitate the ideas, but Luciano Travels was very flexible as well. We had some last minute decisions/changes and last minute transfers booked and they solved it all within a few minutes. The flexibility they have is outstanding, especially for a group. Not only was also the communication between us and Luciano perfect from day one, but they were also on site 24/7 to make sure everything worked smoothly. Could not recommend them enough! A big thank you to Shadrick, Vera, Thomas, Jason and the entire team!

Askand   –  
India IN
Visited: July 2019 Reviewed: Aug 20, 2019

Email Askand  |  20-35 years of age  |  Experience level: first safari

Going out of the way to make a tourist comfortable. Thanks Vera and team for experience.
5/5

Well coordinated travel arrangements. Kudos to the effort.

Kathleen Keating   –  
Canada CA
Visited: April 2019 Reviewed: Apr 25, 2019

Email Kathleen Keating  |  65+ years of age  |  Experience level: 2-5 safaris

Luciano Tours helped me make good use of my one free day at Livingstone.
5/5

After a conference in Livingstone I had one day to spare, so signed up for a day trip to Chobe national park in Botswana. Luciano Tours made the sign-up simple and provided a full day of touring by flat-bottom boat and open vehicle. We were thrilled to see all the wildlife we had hoped to see and especially enjoyed the experience on the water. Our guide had an excellent eye and helped us spot many birds we'd have missed otherwise, and he had good knowledge of birds and animals. The border experience was interesting, and our guide helped us negotiate the visa process. All in all, it was a memorable day and exceeded my expectations. Highly recommended.

Paul Mendelow   –  
Australia AU
Visited: March 2019 Reviewed: Apr 4, 2019

Email Paul Mendelow  |  50-65 years of age  |  Experience level: over 5 safaris

This tour operator was outstanding in every respect.
5/5

During our 4 day stay in Livingston, Shadrick was allocated to us to assist with all of our excursions. His knowledge, reliability and friendship will never be forgotten. We experienced a trip of a lifetime by reason of the expertise of this tour operator. All of the designated tours were outstanding. All I can say is that I envy those persons attending the Commonwealth law conference in the next few days in Livingston. I would have no hesitation in recommending Luciano tours to anyone.

Pablo Monroy Gomez   –  
Mexico MX
Visited: January 2019 Reviewed: Feb 8, 2019

Email Pablo Monroy Gomez

I received a fine personal attention, as if were old friends. In the other hand, i felt security alw
5/5

All my expectations were overpassed, meanly their personal atention

Carmen Ruiz   –  
Spain ES
Visited: January 2019 Reviewed: Feb 5, 2019

Email Carmen Ruiz  |  65+ years of age  |  Experience level: over 5 safaris

They were allathe time at every moment trying to helpE
5/5

Everything was marvelous. They were always aware of us. We did not expected everything so well organize. Nothing sent wrong. The safari Tour was much exciting thank what de expected . They were always on time, they are very selló prepared so they has an interesting answer to all ou r questions about history, culture, etc. All their reccomendations were really excellent. The food , the landscapes, the tours.

Ana   –  
Mexico MX
Visited: January 2019 Reviewed: Feb 5, 2019

Email Ana  |  65+ years of age  |  Experience level: first safari

Our stay in Africa was quiet and enjoyable thanks to the efficiency and human warmth of the staff
5/5

Everything was perfectly organizated.
We do not regret from anyone of the services they offered us. They did for us more than they had to. The activities were nice and worthiness. We will recommend this agency for all people we know are going to that place of the world. We are really grateful with Vera, her husband, the great Thomas and all the staff

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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