Reviews

Sort By: Date Most Helpful Rating 31-35 of 35 Reviews
Rachel   –  
United States US
Visited: October 2016 Reviewed: Nov 4, 2016

Email Rachel  |  20-35 years of age  |  Experience level: over 5 safaris

Everything was taken care of and I could just enjoy my vacation.
5/5

Communication with Luciano Tours and Travel was always prompt and helpful. They answered all my questions and helped me plan my trip to make the most of our time. They were flexible when we had to change plans, because that happens when you are trying to coordinate 4 different people's schedules. They took care of all the logistics and had a schedule ready to give us when we arrived so that I could enjoy my time. They were always on time and the services they recommended for different activities were amazing. I didn't have to worry about any of the details. They picked us up for every activity and made sure we knew where to go when. They listened to what we wanted from our trip and helped make sure we got it at a good price without having to spend a lot of time shopping around. Overall, excellent service. I would recommend Luciano to anybody looking for an amazing trip to Victoria Falls.

Jonathan   –  
Zambia ZM
Visited: April 2017 Reviewed: Apr 27, 2017

Email Jonathan  |  35-50 years of age  |  Experience level: over 5 safaris

A highly professional, world class service that is miles ahead of the rest, delivered with a smile.
5/5

Luciano ran a highly professional service. Their staff are very friendly and the most courteous. The buses we used were in excellent condition. They were able to keep to strict time lines and handled international delegates to the satisfaction of everybody. Their service is truly world class and miles ahead of their peers in the industry.

Alan Wagmeister   –  
United States US
Visited: June 2017 Reviewed: Jun 27, 2017

Email Alan Wagmeister  |  35-50 years of age  |  Experience level: 2-5 safaris

The Bust Their Butts for You!
5/5

This is the second time I have worked with Shadrkck and he does everything he can. Say you want to go on a MicroFlight tomorrow, he makes it work for you. The photo safari to Chobe in Botswana was a great time. I had done this before but this time it was even better. First, you do the drive through the park, then you go on a boat up the Chobe River and see a whole different view which was amazing. I will say everything we wanted to do , they made happen!

Reply from Luciano Tours and Travel
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017

Dear Alan,


Thank you for the feedback. We are glad that you gave Luciano Tours & Travel the opportunity to showcase a truly warm Zambian hospitality once again. Hope to meet again next year.


Shadrick

Tim Barry   –  
Canada CA
Visited: October 2017 Reviewed: Nov 6, 2017

Email Tim Barry  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of Tim Barry and not that of SafariBookings.
Arranged for us a walk and helicopter tour of Victoria Falls, cruise on the Zambzi River and a safar
3/5

The tours themselves were great, however we were unprepared for the realities. No one told us to bring flashlights,towels and soap for our camping trip. We were not prepared for the primitive nature of our camping. We expected glamping and got a bed on the ground with a very thin foam and very shallow pit toilets. While we enjoyed the safari vey much we would not have chosen that type of accommodation. Better preparation for travellers is essential.

Welnah   –  
South Africa ZA
Visited: December 2021 Reviewed: Dec 26, 2021

Email Welnah  |  35-50 years of age  |  Experience level: first safari

Puntual, reliable and friendly.
5/5

We were given information about the activities in the area and provided us with the best options to choose from. Moreover they keep in touch all the time and provide reliable information relating to time of departure and pickups.

They are punctual, friendly and make you feel at home.

They even check that you arrived home safely.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 33
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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  • All corporate and/or tour info is provided by Luciano Tours and Travel, not SafariBookings