Reviews

Sort By: Date Most Helpful Rating 111-120 of 433 Reviews
N and L   –  
United States US
Visited: August 2019 Reviewed: Sep 13, 2019

Email N and L  |  65+ years of age  |  Experience level: first safari

Kerry was the best!
5/5


This was our 1st trip to South Africa. We were both excited and anxious, and the trip went perfectly.
we thank Kerry for her assistance, advise, suggestions and her prompt responses to the many communications ; but always keeping our plans in mind. Everyone we encountered was professional, friendly. Thank you Pembury especially Kerry!

Ruth   –  
United States US
Visited: August 2019 Reviewed: Sep 11, 2019

Email Ruth  |  50-65 years of age  |  Experience level: first safari

The tour is great and the service is excellent
5/5

We travel with my tour consultant through the WhatsApp It is great experience, you felt she is just there for you.

Richard   –  
United States US
Visited: September 2019 Reviewed: Sep 10, 2019

Email Richard  |  65+ years of age  |  Experience level: first safari

Magnificent service, great planning and execution
5/5

It was our 1st time to visit Africa. We chose Pembury Tours and picked Anya as my agent after reading many good reviews. She worked diligently and tirelessly with me to finalize the itinerary after many back and forth emails. She responded promptly each time. She was flexible and provided good advice and exceptional service. Later, eight of my friends decided to join our exciting itinerary, Anya worked tirelessly with everyone to make our trip successful. Once in Africa, Anya stayed in touch for the entire trip, insuring all accomodations and transfers were successful. Her choice of hotels and lodges, and other vendors, were first rate. We all had an unforgettable safari experience and also enjoyed the beauty of Cape Town very much. We highly recommend Anya and Pembury Tours if you want personalized service.

Guy G   –  
United States US
Visited: August 2019 Reviewed: Sep 9, 2019

Email Guy G  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful South African experiences.
5/5

Our family just returned from a spectacular set of South African experiences, all superbly organized, implemented, and managed by Melanie Macphail of Pembury Tours We first learned about Pembury Tours from their excellent reviews on the Safari Bookings website. Working around some of our unique family health concerns and schedule constraints, Melanie listened intently and crafted the perfect trip that met all of our stringent criteria – with a grace and understanding that may qualify her for sainthood. Our adventure began in Cape Town, followed by the Idube Game Lodge in the Sabi Sand Game Reserve, then an overnight in Port Elizabeth (where we were privileged to actually meet Melanie), then on to the Pumba Private Game Reserve in the Eastern Cape, and finally a wonderfully educational visit to Johannesburg. That Melanie was able to arrange such a varied and inspiring itinerary, exceeding the expectations of our three-generation family, speaks both to her particular expertise and to the depth of the entire Pembury organization. I would highly recommend Pembury Tours to anyone contemplating vastly more than a cookie-cutter African experience.

Alison   –  
Australia AU
Visited: August 2019 Reviewed: Aug 23, 2019

Email Alison  |  50-65 years of age  |  Experience level: first safari

Personalised and Knowledgeable
5/5

Just back from a 12 day/ 4 location trip to Botswana. Tammy listened to what we wanted and provided good options and advice. It was very easy to arrange everything by email from Australia and she was quick to reply to our questions. The trip was completely tailored to us and the four locations we well chosen to provide a different environment and opportunities. Ghoha Hills was a highlight but it was all good. Would recommend highly.

Barry   –  
United States US
Visited: July 2019 Reviewed: Aug 10, 2019

Email Barry  |  65+ years of age  |  Experience level: first safari

Robust tour of South Africa and Victoria Falls with safaris in Chobe and Madikwe.
5/5

We could not be more satisfied with the arrangements made by Gail at Pembury. She was very responsive to all our questions before we arrived in South Africa. Gail correctly placed us in accommodations that perfectly fit our desires. Transfers were prompt and day trips were excellent. Our main safari at Impodimo in Madikwe was awesome. Their new comfortable waterhole hide provided us with up close viewing of elephants, giraffes, warthogs, zebras, and many varieties of antelope and birds. Our trip was everything we hoped for and more.

Mark   –  
Australia AU
Visited: July 2019 Reviewed: Aug 10, 2019

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

Very helpful with suggestions and options provided to meet requirements.
5/5

Communications were appropriate and provided excellent detail, background and support. With both electronic and hard copy documentation and additional electronic support through dedicated app.
The staff member was helpful being available for voice call through wattsapp prior to our journey to assist with international communications and time zone differences.

The trip meet and exceeded all expectations.

Trin   –  
Thailand TH
Visited: July 2019 Reviewed: Aug 10, 2019

Email Trin  |  35-50 years of age  |  Experience level: 2-5 safaris

Second trip of a lifetime in Africa!
5/5

This was our second trip in Africa arranged by Kerry from Pembury Tours. In 2016, we went to South Africa (Cape Town, Hermanus, Kruger), Victoria Falls and Chobe. It was so wonderful that we have no hesitation to have Kerry help us again on this second trip to Africa. This time, we did a self drive tour of Namibia for 12 days and the last 4 nights in Okavango Delta. We did not disappoint and more.

The highlights are self driving in Etosha, desert elephant tour in northern Damaraland, living desert tour from Swakopmund, Sandwich Harbour tour from Walvis Bay, Sossusvlei and of course the Delta. All the lodges that we stayed are great overall. We stayed at Kadizora Camp in the Delta and it is absolutely fantastic experience. I believe it is also one of the more affordable places to stay in the Delta.

I always do lots of research and plan my own vacation and this is what I really appreciate working with Kerry. She listens to what we want and give us options and recommendations which could be very detailed. We have been talking for several months to a year to get everything we really want. During the trip, she was very prompt in any support we need which you will need traveling in Africa. We received a short notice on flight delay and she helped to sort it out and even gave us a complimentary 5 hours driver services in Johannesburg on our stopover.

I highly recommend Kerry from Pembury Tours planning your vacation in Africa.

Tom & Betty   –  
United States US
Visited: July 2019 Reviewed: Aug 9, 2019

Email Tom & Betty  |  65+ years of age  |  Experience level: first safari

Our First Trip to South Africa was FANTASTIC!!!!
5/5

Pembury Tours, Gail, Did a Great job putting this together! She promptly answered all of our questions in a professional manner. When we arrived in Cape Town our Guide, Ian was there to meet us and transfer us to the V&A Hotel, it exceeded our expectations. The next morning Ian showed us Cape Town, Cape Point, & Cape of Good Hope, this guy was Brilliant!! After 4 days in Cape Town we were transfered to the Blue Train, our first train trip, this Train is First Class. After 3 days aboard The Blue Train, we flew out to Madikwe Game Reserve, Impodimo Game Lodge, this place was Amazing!! The Food, Staff, our Guide & Tracker, everyone was eager to make our stay memorable. The game drives were the Highlight, Impodimo just finished the Hide by the water hole, we spent hours in there with all the comforts of home. The entire 2 week trip was Fantastic!! Gail of Pembury Tours made it all happen. Thank You!!

Nicola   –  
United Kingdom UK
Visited: August 2019 Reviewed: Aug 7, 2019

Email Nicola  |  35-50 years of age  |  Experience level: first safari

A-MAZE-ING - One of the best holidays I have EVER had, thanks to Anya at Pembury Tours
5/5


From the initial email contact to Pembury Tours to just see what they could offer I was incredibly impressed with the efficiency and quality of service I received. Our advisor was Anya... she was 100% fantastic in all that she did. Her advice was spot on, her attention to detail fabulous, her knowledge and ability to match what our hopes were to the programme she prepared for us was just super.

I was so grateful of her patience too as I ummed and ahhhed, and wanted to check various things out and I genuinely got the feeling that she was honestly invested in wanting to make sure our trip was the best it could be.

Our visit to South Africa and our first taste of a safari was incredible. Everything ran like clockwork and Anya had thought of everything... including working out/supporting some unexpected touches to make our trip extra special. We commented a number of times throughout the trip on what a brilliant job she had done; noting that 'yes' this was 'JUST" what we had wanted.

I have been lucky enough to travel all around the world, and experienced all sorts of adventure. I can hand on heart say though that this trip was one of the best I have ever been on, and that is very much down to the truly wonderful support, advice and work of Anya. She made the planning exciting (and easy), the trip itself a dream and I loved her passion and knowledge for her country. Anya advised me on a full holiday from days and trips in Cape Town to visiting two safari lodges all in the time that we were there. I know that there is no way I would have been able to plan such a super holiday even if I had spent hours researching and thinking things through.

My thanks can't go far enough to her, and the Pembury Tours team... you absolutely will be hearing from me again!

I'd urge anyone reading this who might be thinking about going on safari to DO IT! And, then to plan it with Anya... you will not be disappointed.

Average User Rating
5.0/5
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