Reviews

Sort By: Date Most Helpful Rating 121-130 of 429 Reviews
Michael & Zona   –  
United States US
Visited: June 2019 Reviewed: Jul 8, 2019

Email Michael & Zona  |  65+ years of age  |  Experience level: over 5 safaris

Perfect 21 day tour with every detail taken care of by our travel agent.
5/5

We dealt with Heidi at Pembury Tours and could not have experienced better service. She was amazingly prompt in her replies to all of our requests for follow up information during the planning process.
Once we had "booked" our tour she continued to provide great follow up. Especially when we had to change our flights over to Africa!
Each place we stayed exceeded our expectations. Every camp was a different style of accommodations and facility. The game drives were spectacular.
The many in country airport meet and greets as well as our ground transportation to and from camps were perfect. No delays, friendly drivers and clean vehicles.
All of the in country flights were arranged by Heidi and we experienced no problems with our reservations and ticketing.
The informational packet she sent detailed every item of information regarding our tour. No bad surprises!
This was our 12th or 13th trip to Africa since 1990 (we've lost track) and thanks to Heidi, our best ever!
I would recommend Heidi to all of my friends thinking of planning a trip to Africa.

Phil   –  
United States US
Visited: June 2019 Reviewed: Jun 24, 2019

Email Phil

Fantastic experience!
5/5

Pembury Tours did an excellent job of understanding what we were looking for and making sure that our experience exceeded our expectations. Our agent Anya asked us all the right questions and made herself fully available to us to help answer questions both during booking and on the ground. She also did a great job of making sure that we had two different experiences between the two lodges we stayed at. Both the lodges and the game drives were quite different but both fantastic. Cannot recommend enough!

Linda   –  
United States US
Visited: May 2019 Reviewed: Jun 7, 2019

Email Linda  |  50-65 years of age  |  Experience level: first safari

Fantastic first trip to South Africa!
5/5

We are just back from an almost 3 week trip to South Africa and Zimbabwe, arranged by Anya at Pembury Tours. What a fantastic trip! Everything was perfectly planned and just amazing. We spent time at two safari camps in Krueger, had 3 nights in Cape Town, a couple nights in Winelands, drove the Garden Route then flew to Zimbabwe and stayed at an amazing place outside of Victoria Falls. We loved every single thing Anya planned for us. The game drives were great and involved not just seeing the Big 5 but seeing a leopard with her cub...a pride of 8 lions.....and so many elephants (our favorite). We also sat out on the lawn of our place in Zimbabwe and watched baboons, impalas, zebras and a giraffe come up to drink from the waterhole. Anya was with us every step of the way - always available if we had questions - from the time we started the booking until we left South Africa. We loved all of the information she provided us - from the "book" about our itinerary and related information to the app that we downloaded so we could have all of the info at our fingertips. She even came and met us in Cape Town and Port Elizabeth! I cannot recommend them highly enough!

Charles   –  
United States US
Visited: May 2019 Reviewed: Jun 3, 2019

Email Charles  |  65+ years of age  |  Experience level: first safari

Nothing was as expected - everything - EVERYTHING exceeded our expectations.
5/5

There was only a single item we wanted changed - to be picked up at 10 rather than 9 a.m. We got in touch with Anya at the agency (quite easily and quickly) and she fixed it. As I indicated, nothing was as we expected - everything exceeded out expectations. The rooms were unbelievably luxurious, the food was top quality, and the people who served us, guided us, and drove us were professional and very nice at the same time. It was a once in a lifetime experience for my son and I. The only thing I regret was not making it twice as long.

Karin   –  
United States US
Visited: May 2019 Reviewed: May 24, 2019

Email Karin  |  20-35 years of age  |  Experience level: first safari

Perfect safari experience
5/5

My husband and I returned for our first safari 2 weeks ago and still have the sparkle in your eye you only get from new experiences. We worked with Kerry at Pembury and were very impressed with the level of service and detail that went into the planning. We spent 7 days in Botswana and 2 days in Zimbabwe at Victoria Falls. Kerry asked us what we wanted to see and what our usual travel style was and catered the experience for us. She gave us options for activities and lodging, offering her opinions but leaving the decisions up to us. She communicated promptly throughout the process, making us feel comfortable with the process. We are usually a "plan everything ourselves" type, so this was different to give the control over to her, but we could not have been more pleased. The accommodations were fantastic, the wildlife viewing was more than we imagined, and the break from technology was perfect. We were very, very pleased with our holiday and would recommend Pembury and Kerry specifically to anyone!!

Julie R   –  
United States US
Visited: February 2019 Reviewed: May 23, 2019

Email Julie R  |  50-65 years of age  |  Experience level: first safari

Outstanding service and fantastic trip
5/5

Tammy from Pembury came highly recommended via good friends who used her on the advice of other good friends. Tammy was absolutely as great to work with as the expectations, which were high. She was very useful in getting us started with ideas, was responsive to changes we wanted to make, and always was available to advise. Work with Tammy, she's great.

Linda   –  
United States US
Visited: May 2019 Reviewed: May 17, 2019

Email Linda  |  65+ years of age  |  Experience level: first safari

Anya provided us with a phenomenal African experience
5/5

Everything was perfect. We saw the big 5, the accommodations on safari and in Cape Town were excellent, the arranged transfers from place to place were flawless, our Cape Town guide was extremely nice, helpful and very knowledgeable. There was an aborted takeoff at Hoedspruit Airport, but even Anya has no control over warthogs on the runway.

Mary   –  
Australia AU
Visited: April 2019 Reviewed: May 14, 2019

Email Mary  |  65+ years of age  |  Experience level: first safari

Wonderful Experience, everything went to plan.
5/5

We chose Pembury Tours because our friends had used them previously. We communicated via email and the occasional phone call with Kerry. She was marvelous to deal with. We left it up to her to decide where we would stay and we were very happy with the itinerary she put together for us. We loved every minute of our two weeks in Africa.

Roger   –  
United States US
Visited: April 2019 Reviewed: May 7, 2019

Email Roger  |  65+ years of age  |  Experience level: first safari

Exceptional experiences in South Africa thanks to Anya Visser and Pembury Tours
5/5

My wife, another couple and I recently returned from 2 1/2 weeks of exceptional experiences in South Africa. Our itinerary was developed and arranged by Anya Visser of Pembury Tours. Her insights and attention to detail provided us with experiences we would have missed if we arranged the trip on our own. In addition, during our trip Anya was always available to make changes when necessary. Our trip included Phinda Forest Lodge on the Phinda Private Game Reserve, driving along the Garden Route with several days at the Fancourt Hotel in George, visits to wineries in the Stellenbosch area with several days at the Avondrood Guest House in Franschhoek, and exploring the beautiful Cape Town area while staying at the Queen Victoria Hotel. The setting and service at each of these locations was superb. Most importantly, the people we met in South Africa were friendly and welcoming. I highly recommend a visit to South Africa with Anya Visser's assistance.

Beverly   –  
United States US
Visited: April 2019 Reviewed: May 6, 2019

Email Beverly  |  65+ years of age  |  Experience level: first safari

Personalized, excellent, knowledgeable
5/5

Anya Visser planned an unforgettable 2.5 week trip for our first time visit to South Africa. Her knowledge and choices were exactly to our liking. We spent three nights at Phinda Forest Lodge and had amazing encounters with cheetah, lions, rhino, elephant, hippo's, monkeys, giraffe, zebra and many more on our safari drives.....thanks to our wonderful guides , Damen and Musi. Our drive on the Garden Route offered spectacular scenery and tours of the Cape Winelands and Cape Town were exceptional with Granwell of Paradise tours as our guide. We did not want to leave and found all suggestions to be perfect and HIGHLY recommend Pembury and Anya for a South African adventure.

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