Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
JP
Email Keita | 20-35 years of age | Experience level: first safari
Smooth operator
Anya was very knowledgeable, thoughtful, and communicative making my first trip to S.African Game Reserve super easy. My group had once in a lifetime experience thanks to her ! Highly recommend her!
IT
Email Gian Luca | 50-65 years of age | Experience level: 2-5 safaris
Outstanding tour organisation and management
Pembury Tours organized an outstanding trip to South Africa, taking us from the private reserves in the Kruger area to Cape Town and then to the Winelands. The planning and options arranged by Heidi were perfect and easy to manage. Even though we booked only three weeks before departure, she was able to secure excellent lodges and hotels, and coordinated tours, schedules, and transfers with great efficiency. On top of that, Heidi provided exceptional support by helping us recover a laptop forgotten at Johannesburg airport. Truly remarkable assistance! Thank you for everything, and we look forward to traveling with you again.
Gian Luca & Chiara
PH
Email Caroline Yu | 50-65 years of age | Experience level: first safari
Unforgettable Safari & Cape Town experience
Our tour through South Africa, Zimbabwe, and Botswana was nothing short of extraordinary. From the moment we were picked up to the very last day, everything was perfectly organized, comfortable and filled with unforgettable moments. Shoutout to Tammy Harding for arranging everything. Also, to all who took care of us when we were in Siviti Lodge, all the people and our game drive people. Thank you very much.
The tour exceeded all expectations. The guides were outstanding, friendly, professional and deeply knowledgeable.
Highly recommended!
Email Simon | 50-65 years of age | Experience level: first safari
Great recommendations, plenty communication and support, couldn’t fault them.
Although I usually enjoy planning holidays myself, this was my first venture into Africa and I did some research on partnering with a local tour operator. Pembury Tours caught my eye with many fabulous 5* reviews and I made contact about 12 months before our trip.
Melanie responded quickly with plenty of ideas, taking on board things we knew we wanted in the itinerary, along with suggestions of things we hadn’t considered. Once we had confirmed our booking, Melanie was in regular communication to tweak and confirm aspects of bookings, so when the time of our trip came we had nothing less than 100% confidence that arrangements would be smooth.
And they were. From the initial meet and greet, accommodations and activities, all were put together with the expertise we had seen on other reviews, and Melanie included her number so we could message via WhatsApp if needed. In fact it was, as the weather in Cape Town didn’t play ball, and we had to swap some activities around - Melanie was still working late evening to rearrange things on one occasion.
We had 3 nights at Arathusa Safari Lodge in Sabi Sands which was a fabulous choice. We had seen the Big 5 within 2 safaris, and continued to see more sightings through the stay, as well as the resident hippos and elephants.
Our holiday was perfect, and much of that was down to the skill and judgement of Pembury Tours, and we would recommend them to anyone considering a similar tour.
Email Louis | 20-35 years of age | Experience level: first safari
Helpful and informative
Susan went above and beyond organising our tour. Unforgettable experience.
Email Jack | 20-35 years of age | Experience level: first safari
It was amazing and the whole thing ran smoothly
We had an incredible safari experience from start to finish. Everything was organised perfectly – flights, transfers, accommodation, and game drives all went smoothly and exceeded expectations. The communication throughout the entire process was excellent, and every detail was handled with care, which made the whole trip completely stress-free.
We had amazing wildlife sightings and felt like we were in great hands the entire time. I’d highly recommend their services to anyone looking for a seamless, memorable and professionally run safari experience.
Thank you for an unforgettable trip!
Email Catherine | 50-65 years of age | Experience level: over 5 safaris
Flawless organisation resulting in a stress free and stunning holiday
At short notice, Susan at Pembury Tours organised us an amazing family holiday. We were flying in from all over the world, but that was no problem for Susan who organised us airport transfers, day trips in Nairobi and the ultimate, a 5 day excursion to the Masai Mara. The communication before and during the holiday from Susan and their Tour Operators in Kenya was outstanding, making it so easy for us to enjoy the holiday as all the details were taken care of. This is the second time we have used Pembury Tours and are already planning a third.
Email Jane and Genevieve | 50-65 years of age | Experience level: 2-5 safaris
Seamless, sensational and thoroughly memorable for all the right reasons
Serendipity led me to Kerry from Pembury Tours while planning a mother–daughter trip from Australia - and I’m so grateful for that chance connection! From the very beginning, Kerry was amazing. She really listened to what we wanted, was super responsive to all our questions and ideas, and somehow turned our wishlist into the trip of a lifetime.
Our adventure took us through Cape Town, Timbavati Game Reserve, Victoria Falls, Chobe National Park in Botswana, Lake Malawi, and Liwonde National Park in Malawi. The itinerary flowed perfectly, the places we stayed were all fantastic, and every transfer went off without a hitch thanks to Kerry’s meticulous planning and attention to detail.
There were also a few lovely little surprises along the way - I won’t give them away so others can enjoy discovering them too. We loved every second of our adventure and couldn’t be happier with how it all turned out. I wouldn’t hesitate for a moment to recommend Kerry to anyone planning a safari or holiday in Southern Africa.
Email Sandy Corbett | 50-65 years of age | Experience level: first safari
Amazing trip to Africa
I don’t have enough comment space to share all the ways in which Anya Jarvis at Pembury Tours made our recent trip to Africa in September 2025 completely seamless, stress free and absolutely over the top. Communication was always clear and timely. Our group consisted of eight adults ages 53-87 and she skillfully planned an itinerary that was great for all ages and abilities with opportunities for individualizing any free time for additional exploration. We started in South Africa, flew to Zimbabwe then off to Botswana for both bush and delta safari experiences. Airport attendants, drivers, accommodations and reservations (including a very last minute added hotel reservation and change in pick up plans due to a cancelled flight) were top notch. Her attention to detail and planning allowed us all to enjoy every moment instead of worrying about plans, transportation, etc. Would highly recommend and if I am fortunate enough to return to Africa will definitely be reaching out to Anya at Pembury Tours.
Email Jay Garant | 50-65 years of age | Experience level: first safari
Pembury Tours Does It All - And Very, Very Well.
If you believe that great advice is the highest form of customer service, look no further than Pembury Tours for your African adventure.
Pembury Tours Does It All - And Does It Very, Very Well. Five Stars!
Our agent Heidi Bedford took care of us from our first big broad "we want to do it all" correspondence, through discussions to make the trip reasonable for foot and wallet, all the way to our last post trip correspondence in search of some expense data. Our group included three couples living in two countries and three very spread out time zones. That never seemed to matter. Heidi's advice and cajoling skills were helpful and spot-on, and her calm and efficient approach assuring. She did it all, including a last minute tour shift, when mine and my wife's flight from the U.S. was delayed a day - shifting the planned tour seamlessly to another day.
For a sense of the mammoth task of coordinating three couples, let me share all of the touch points of this amazing holiday. Our trip included a stay and tours in Cape Town, safari at the Simbavati River Lodge, safari at Arathusa Lodge, Johannesburg, Victoria Falls in Zimbabwe, a river safari on Chobe River in Botswana, and a first class visit to Franschhoek. Heidi handle the connecting flights, ground transportation, and more. She helped book a last minute helicopter ride over Vic Falls. Did we see the Big Five? Yes, yes, yes and so much more. Also important on a trip of this magnitude are the contractors connected with Pembury. First, they were just great people. Specifically - they were ALWAYS on-time, efficient, knowledgeable, and fun people who love their country and are excited to share it - with story telling skill.
I simply cannot recommend Pembury Tours and Heidi more fervently. I hope that you contact them immediately. You will not regret it.
One additional note: Our friends traveling with us from Ireland shared Pembury's itinerary and costs with their long-time Irish travel agent. Our friends told us that their agent couldn't touch what was offered or the come close to the price.
Thank you Pembury Tours. Thank you Heidi Bedford.