Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 518
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 518 Reviews
Howie G   –  
Canada CA
Visited: October 2025 Reviewed: Dec 1, 2025

Email Howie G  |  65+ years of age  |  Experience level: first safari

AMAZING!! trip to Southern Africa organized by Kerry Ririe of Pembury Tours
5/5

Our visit to southern Africa was, in a word, AMAZING. Thank you so much Kerry for working with us to design a fabulous custom itinerary. Travelling between 7 different locations in 4 countries in a 3 week trip we're sure was a logistical challenge. We could appreciate the complexities of arranging all the local flights, road transfers, personal guide excursions, border crossings, site-seeing activities, safari destinations, the river cruise and fabulous accommodations everywhere. You did an amazing job coordinating every step of our journey as everything went unbelievably smoothly.

We were so fortunate to be introduced to Pembury tours, and Kerry, your personal efforts putting the trip together with us were exceptional. Having no experience organizing a trip to a continent we knew nothing about, we appreciated the dialogue we had with you exploring the many options available. You clearly listened well to what we wanted from the trip and you made very good recommendations that enhanced our experience. Thank you!!

Michelle and Patrice   –  
United States US
Visited: September 2025 Reviewed: Nov 27, 2025

Email Michelle and Patrice  |  65+ years of age  |  Experience level: over 5 safaris

Susan from Pembury organizes the best, original, and innovative tours to South Africa!
5/5

Just returned from our 5th trip to South Africa organized by Susan from Pembury Tours. My sister and I have enjoyed tours to South Africa, Zambia, Malawi, Kenya, and Tanzania with Pembury over the past 5 years and this is best way to see Africa. We have travelled with the best tour organizations in the US, but Pembury Tours is by far the best. It’s based in South Africa and knows all the special places to visit that are off the radar of the US companies. We have gone to Africa at least yearly for over 20 years and been to wonderful places. Pembury adds a personal touch. Susan sends us to a wide variety of places, each very special and different, and all top notch. Our recent trip focused on the Eastern Cape and the Western Cape, from the Karoo to the Cedarberg.
We loved both places and enjoyed the differences in terrain, wildlife, accommodation. Pembury trips are extremely well organized and make travel a pleasure. Susan actually met us at the airport this trip, an unexpected welcome after a long flight from the states. She has also arranged honeymoons from some of my friends and they have had a memorable time.
I can’t wait to plan another trip to Africa with Pembury. I know it will be special.

Keita   –  
Japan JP
Visited: November 2025 Reviewed: Nov 24, 2025

Email Keita  |  20-35 years of age  |  Experience level: first safari

Smooth operator
5/5

Anya was very knowledgeable, thoughtful, and communicative making my first trip to S.African Game Reserve super easy. My group had once in a lifetime experience thanks to her ! Highly recommend her!

Gian Luca   –  
Italy IT
Visited: November 2025 Reviewed: Nov 23, 2025

Email Gian Luca  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding tour organisation and management
5/5

Pembury Tours organized an outstanding trip to South Africa, taking us from the private reserves in the Kruger area to Cape Town and then to the Winelands. The planning and options arranged by Heidi were perfect and easy to manage. Even though we booked only three weeks before departure, she was able to secure excellent lodges and hotels, and coordinated tours, schedules, and transfers with great efficiency. On top of that, Heidi provided exceptional support by helping us recover a laptop forgotten at Johannesburg airport. Truly remarkable assistance! Thank you for everything, and we look forward to traveling with you again.
Gian Luca & Chiara

Caroline Yu   –  
Philippines PH
Visited: September 2025 Reviewed: Nov 23, 2025

Email Caroline Yu  |  50-65 years of age  |  Experience level: first safari

Unforgettable Safari & Cape Town experience
5/5

Our tour through South Africa, Zimbabwe, and Botswana was nothing short of extraordinary. From the moment we were picked up to the very last day, everything was perfectly organized, comfortable and filled with unforgettable moments. Shoutout to Tammy Harding for arranging everything. Also, to all who took care of us when we were in Siviti Lodge, all the people and our game drive people. Thank you very much.
The tour exceeded all expectations. The guides were outstanding, friendly, professional and deeply knowledgeable.

Highly recommended!

Simon   –  
United Kingdom UK
Visited: September 2025 Reviewed: Nov 22, 2025

Email Simon  |  50-65 years of age  |  Experience level: first safari

Great recommendations, plenty communication and support, couldn’t fault them.
5/5

Although I usually enjoy planning holidays myself, this was my first venture into Africa and I did some research on partnering with a local tour operator. Pembury Tours caught my eye with many fabulous 5* reviews and I made contact about 12 months before our trip.
Melanie responded quickly with plenty of ideas, taking on board things we knew we wanted in the itinerary, along with suggestions of things we hadn’t considered. Once we had confirmed our booking, Melanie was in regular communication to tweak and confirm aspects of bookings, so when the time of our trip came we had nothing less than 100% confidence that arrangements would be smooth.
And they were. From the initial meet and greet, accommodations and activities, all were put together with the expertise we had seen on other reviews, and Melanie included her number so we could message via WhatsApp if needed. In fact it was, as the weather in Cape Town didn’t play ball, and we had to swap some activities around - Melanie was still working late evening to rearrange things on one occasion.
We had 3 nights at Arathusa Safari Lodge in Sabi Sands which was a fabulous choice. We had seen the Big 5 within 2 safaris, and continued to see more sightings through the stay, as well as the resident hippos and elephants.
Our holiday was perfect, and much of that was down to the skill and judgement of Pembury Tours, and we would recommend them to anyone considering a similar tour.

Louis   –  
Australia AU
Visited: October 2025 Reviewed: Nov 19, 2025

Email Louis  |  20-35 years of age  |  Experience level: first safari

Helpful and informative
5/5

Susan went above and beyond organising our tour. Unforgettable experience.

Jack   –  
Australia AU
Visited: October 2025 Reviewed: Nov 18, 2025

Email Jack  |  20-35 years of age  |  Experience level: first safari

It was amazing and the whole thing ran smoothly
5/5

We had an incredible safari experience from start to finish. Everything was organised perfectly – flights, transfers, accommodation, and game drives all went smoothly and exceeded expectations. The communication throughout the entire process was excellent, and every detail was handled with care, which made the whole trip completely stress-free.

We had amazing wildlife sightings and felt like we were in great hands the entire time. I’d highly recommend their services to anyone looking for a seamless, memorable and professionally run safari experience.

Thank you for an unforgettable trip!

Catherine   –  
United Kingdom UK
Visited: September 2025 Reviewed: Nov 9, 2025

Email Catherine  |  50-65 years of age  |  Experience level: over 5 safaris

Flawless organisation resulting in a stress free and stunning holiday
5/5

At short notice, Susan at Pembury Tours organised us an amazing family holiday. We were flying in from all over the world, but that was no problem for Susan who organised us airport transfers, day trips in Nairobi and the ultimate, a 5 day excursion to the Masai Mara. The communication before and during the holiday from Susan and their Tour Operators in Kenya was outstanding, making it so easy for us to enjoy the holiday as all the details were taken care of. This is the second time we have used Pembury Tours and are already planning a third.

Jane and Genevieve   –  
Australia AU
Visited: June 2025 Reviewed: Nov 9, 2025

Email Jane and Genevieve  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless, sensational and thoroughly memorable for all the right reasons
5/5

Serendipity led me to Kerry from Pembury Tours while planning a mother–daughter trip from Australia - and I’m so grateful for that chance connection! From the very beginning, Kerry was amazing. She really listened to what we wanted, was super responsive to all our questions and ideas, and somehow turned our wishlist into the trip of a lifetime.

Our adventure took us through Cape Town, Timbavati Game Reserve, Victoria Falls, Chobe National Park in Botswana, Lake Malawi, and Liwonde National Park in Malawi. The itinerary flowed perfectly, the places we stayed were all fantastic, and every transfer went off without a hitch thanks to Kerry’s meticulous planning and attention to detail.

There were also a few lovely little surprises along the way - I won’t give them away so others can enjoy discovering them too. We loved every second of our adventure and couldn’t be happier with how it all turned out. I wouldn’t hesitate for a moment to recommend Kerry to anyone planning a safari or holiday in Southern Africa.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 518
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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