Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Jay Garant | 50-65 years of age | Experience level: first safari
Pembury Tours Does It All - And Very, Very Well.
If you believe that great advice is the highest form of customer service, look no further than Pembury Tours for your African adventure.
Pembury Tours Does It All - And Does It Very, Very Well. Five Stars!
Our agent Heidi Bedford took care of us from our first big broad "we want to do it all" correspondence, through discussions to make the trip reasonable for foot and wallet, all the way to our last post trip correspondence in search of some expense data. Our group included three couples living in two countries and three very spread out time zones. That never seemed to matter. Heidi's advice and cajoling skills were helpful and spot-on, and her calm and efficient approach assuring. She did it all, including a last minute tour shift, when mine and my wife's flight from the U.S. was delayed a day - shifting the planned tour seamlessly to another day.
For a sense of the mammoth task of coordinating three couples, let me share all of the touch points of this amazing holiday. Our trip included a stay and tours in Cape Town, safari at the Simbavati River Lodge, safari at Arathusa Lodge, Johannesburg, Victoria Falls in Zimbabwe, a river safari on Chobe River in Botswana, and a first class visit to Franschhoek. Heidi handle the connecting flights, ground transportation, and more. She helped book a last minute helicopter ride over Vic Falls. Did we see the Big Five? Yes, yes, yes and so much more. Also important on a trip of this magnitude are the contractors connected with Pembury. First, they were just great people. Specifically - they were ALWAYS on-time, efficient, knowledgeable, and fun people who love their country and are excited to share it - with story telling skill.
I simply cannot recommend Pembury Tours and Heidi more fervently. I hope that you contact them immediately. You will not regret it.
One additional note: Our friends traveling with us from Ireland shared Pembury's itinerary and costs with their long-time Irish travel agent. Our friends told us that their agent couldn't touch what was offered or the come close to the price.
Thank you Pembury Tours. Thank you Heidi Bedford.
IE
Email Jackie Keegan | 50-65 years of age | Experience level: first safari
Amazing....... I wish she could organize our New Zealand trip.
From start to finish, I can not find a negative.
Everything was to perfection.
KY
Email Karen | 50-65 years of age | Experience level: 2-5 safaris
They were responsive to emails and accommodating to all and every request.
We used Kerry Ririe and the Pembury Tours team to book a wonderful trip to Africa this summer (2025). We were a group of two families (4 adults and 5 kids with age range of 8-16) and Kerry made our experience flow seamlessly. She researched and accommodated all of our requests, some of which came in while in transit and during our adventure. It was extremely comforting to have everything organized for us so that we knew that we had pick ups and transfers, guides to take us wherever we wanted and accommodation that was family friendly but also delivering the perfect safari/bush lodge style that we were hoping. Our travels took us into South Africa, Botswana, Zimbabwe and Zambia and I cant think of a thing that we didn't do that was on the 'wish list' but due to Pembury's delivery of our perfect summer holiday - we ALL cannot wait to return to Africa.
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Email Tracy P | 50-65 years of age | Experience level: 2-5 safaris
Kind, professional, excellent planner with exceptional client service skills!
Coming back to Pembury Tours [Tammy H] to help plan our second African safari (S Africa 11 years ago; Kenya this trip) was the best decision! I shared places I was curious about, which she then turned into an elevated itinerary and travel experience with terrific suggestions, too. Camps were held for us while we decided and settled upon the most expansive 10-day adventure we could fit in! 25th wedding anniversary surprises were awaiting us at every turn, and each were heartwarming and kind gestures. Great food and Kenyan hospitality was amazing, overall. Guided airport pick up and check-in was worth gold. Pre, during and post holiday communication was excellent!!! What a dream trip we experienced… thank you!! (A local company helped with city guides and one camp transfer, which was great … I strongly recommend air travel vs ground transfer where possible as one drive between camps was too long.)
SK
Email Ivan | 50-65 years of age | Experience level: 2-5 safaris
Pembury tours = No.1
We spent two amazing weeks in Africa. We visited South Africa (Sabi Sand, Cape Town), Victoria Falls and Botswana (Chobe, Okavango). This was our fourth time in Africa, but this was our most amazing trip so far.
All thanks to Pembury tours, specifically Gail Davis. When choosing an agency, we approached several from Africa, but from the beginning the communication with Gail was at a high level. She was able to match our requirements to the places we wanted to see. She proposed an optimal itinerary, which we implemented without any problems. We also communicated with each other during the trip without unnecessary delay. We always received answers in a timely manner. The trip was fantastically prepared, so I can't even mention any potential problems. Everything worked perfectly. Thank you again Gail. I will look forward to our next trips to Africa.
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Email Pat Campbell | 65+ years of age | Experience level: first safari
Experience Matters
Heidi Bedford curated our trip for my group of six friends whom come from widely disparate locations across the world. While we were able to outline what our goals in the beginning of our interaction with Pembury, it was Heidi's experience that made a good trip - GREAT!
She planned all the details for the 3+ week African experience, allowing us to enjoy traveling without the typical problems associated with multiple flights across multiple countries. Even when there were complications on a weekend, Heidi came through and straightened things out.
The recommended tour operators (of which there were many) each came through with outstanding guides, providing personalized service and outstanding adventures - from game preserves in the bush; to nature in Cape Town's biodiversity; to history in the capital and finally to enjoying wine country.
Outstanding!
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Email Barbara Campbell | 65+ years of age | Experience level: first safari
Our Africa Adventure
Our tour with Pembury tours was customized for our group of 6.
It was absolutely perfect from being picked up at the airports, the tour guides (who were the best), the safaris we went on, the food (delicious) and the accommodations.
Any last minute additions were handled with ease by Heidi (A+)
We cough ave asked for a better adventure!
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Email Jeff | 50-65 years of age | Experience level: first safari
Pembury Tours is the best!
We can't thank Pembury tours enough for putting together such an incredible trip for us to Kruger Park from the US. Anya was amazing and I would ask for her by name. She guided us through the process and her recommendations were all 5 star. We were met at the gate and whisked though customs before meeting the driver. From the on, every step of the way was covered. No issues with transfers or lodging and the lodges/safaris they picked out for us were top notch. We will use them again in the future!
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Email Viji | 65+ years of age | Experience level: over 5 safaris
Safari Planning at its Finest
We recently returned from a wonderful safari in Botswana (Chobe, Savute and Moremi) arranged by Kerry at Pembury Tours, and the whole experience could not have been better. Kerry handled everything with care and attention to detail, from flights and transfers to lodges and guiding. We needed family tents with single occupancy, which isn’t always easy to arrange, but she found the perfect solution for us.
The safari itself was a joy — beautiful lodges, excellent food, and truly outstanding guides who made every game drive exciting and memorable. Every part of the trip ran smoothly, and it was exactly the right balance of comfort and adventure.
This was not my first time working with Kerry, and she has been consistently excellent over several safaris. She knows the destinations and lodges so well, always listens to what we want, and goes out of her way to make the experience special. I would not hesitate to recommend Kerry and Pembury Tours to anyone planning an African safari.
Email Alison Lucas | 35-50 years of age | Experience level: first safari
Super helpful and supported us to plan the most epic trip.
My husband and I just got back from our amazing honeymoon trip in South Africa. It was incredible, from the safari and garden route to Cape Town. We had the best time.
We had lots of support from Tammy Harding at Pembury tours, I believe part of the reason the trip was so good, is because it was so well organised. She was very patient with any changes or requests from us ahead of the trip and super responsive with us before and during our trip.
All of the tours and activities went smoothly and we had a great time, we couldn’t fault the operators at all.
We particularly liked the itinerary app and all the printed docs on our arrival to make it easy for us to track our fully packed schedule for the 2 weeks.
If I could plan every trip like that I would!
We also appreciated the little things such as having meet and greet on our arrival and little notes for operators so they knew it was our honeymoon. Those little touches made us feel like VIPs.
I would 100% recommend Tammy and Pembury to anyone looking for an authentic experience in this beautiful country.
Thanks so much, Ali & Conor.
