Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Ron | 65+ years of age | Experience level: 2-5 safaris
Fantastic Botswana safari coupled with wonderful Victoria Falls visit
I cannot say enough good things about our Pembury Tours safari vacation to Cape Town, Botswana and Victoria Falls. I was a little nervous about all the air and ground transfers as we moved from place to place, but the people and services set up to greet us at every step of the trip were flawless. There was someone helping us with transportation and through the lines at airports and visa entry points which made everything easy and comfortable. Our Pembury Tours travel agent, Kerry Ririe, was always available via phone or WhatsApp, and that connectivity was reassuring throughout our trip.
I loved our three nights at Camp Xakanaxa. It was beautifully situated in the Okavango Delta with large decks overhanging the water where we enjoyed cocktails and wine around a fire every night. The sunsets and sunrises were so gorgeous there. The camp was meticulously kept up, our tent well-tended to and housekeeping stellar. The food was delicious. They set up a dinner one evening in the courtyard with tablecloths and lanterns. It looked magical and truly felt like an outdoor safari dinner. They also provided wonderful boat rides on the water to view the hippos and birds.
The Xakanxa safari guides were wonderful at the camp, joining us for meals and making sure we were informed every step of the way. Our guide was Ketz - he was super. We saw lots of animals, including a pride of 8 female lions devour a large Cape Buffalo while it was still alive. What a NatGeo moment!!
Chobe Game Lodge was beautiful and very modern. Our rooms had flower petals spread over our beds when we arrived -- nice touch! We were kept very busy there with safari outings in the morning and late afternoon and a boat ride on the Chobe River right after lunch. Our guide was Irene, and we saw hundreds of elephants, lots of lions (and their cubs), giraffes, baboons, crocodiles, zebras, cape buffalo and of course the ubiquitous impalas. They also set up tables all around the grounds one evening so you had your own intimate table by yourself. The table area was lit with lanterns and service was great.
Both Camp Xakanaxa and the Chobe Game Lodge were full-service arrangements, meaning all meals were included as was an open bar. Our safari outings on land and water were always supplemented by water, sodas or other refreshments. If it was a cool morning we were provided blankets to keep us warm. The jeeps and boats were always clean and comfortable, and operators focused on traveler comfort and safety while seeking the best wild animal viewing opportunities.
Victoria Falls was mesmerizing. The water level was pretty high and we had a great guide named Lucky leading our tour. The Hotel Ilala was very nice and situated very near the Falls. The lodging at Ilala included a magnificent breakfast. All the staff we engaged with were extremely courteous and helpful.
We used Uber to get around Cape Town and that proved to be very easy. Pembury Tours arranged our tickets to visit Table Mountain. We got up to the top in the morning and were able to enjoy the stunning views of Cape Town. We stayed in The Commodore Hotel down near the waterfront and enjoyed exploring the shops, bars and the aquarium. The Commodore breakfast was superb, and we sampled evening dinners at nice restaurants (Villa 47 and Codfathers) in the local area.
The foundation of our highly successful safari vacation was Kerry Ririe! Beginning months before our Pembury Tours down payment and contract signing, Kerry was helpful with email exchanges addressing questions and concerns we had. She volunteered advice and counsel as we tailored our safari itinerary, and once in country she kept in touch periodically to ensure all was going to plan. When our departing international flight was suddenly canceled and slipped 24 hours, she quickly arranged for an airport pickup and hotel rooms for the three of us. She ensured our daughter was surprised with a birthday cake and champagne at Chobe Game Lodge -- how considerate! Kerry was fantastic and made the trip so enjoyable for us in every respect. I highly recommend her and would definitely use her Pembury Tours services again.
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Email Ellen and Chris P | 50-65 years of age | Experience level: first safari
Kerry Ririe Planned a Fabulous Trip
My husband and I want to recommend and thank Kerry Ririe for planning our best trip we have ever taken. This says a lot as we are very avid international travelers. We visited Zimbabwe, Botswana, and Cape Town SA recently. We live in the USA and even with the time difference Kerry was always quick to reply to any questions we had during the planning stage. She listened to our criteria and planned an adventure which far exceeded any of our expectations. We saw so many animals, (The Big 5 by our second day), met wonderful people, visited a village, saw Victoria Falls, ate delicious food, had beautiful accommodations and received outstanding service. We truly enjoyed every moment of our holiday. Everything about our trip was seamless which alleviated any stress traveling so far to experience new countries. This was due to the expert planning by Kerry and the excellent reputation of Pembury Tours. We hope we can one day return to Africa and we will certainly use Kerry again as our planner. Until then we are singing your praises to everyone we meet with an interest in traveling to Africa. Thank you again!
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Email Anna | 35-50 years of age | Experience level: first safari
Incredible trip and remarkable experience working with Melanie!
We had an incredible experience with Melanie from Pembury tours who organized a trip to South Africa, Zimbabwe and Botswana for us. Melanie went above and beyond before, during, and after our trip and she always was extremely responsive, helpful, competent, and attentive. The response time to any question was pretty much immediate and there was no question Melanie was not able to address.
Organization and the whole process was exceptional. We haven’t encountered even one single issue or delay with any transfers, hotels, flights, etc. during our 12 days tour. Melanie also remained in touch every step of the way and was welcoming any feedback we had. Before the trip we felt a bit nervous since it was our first time in Africa. However, everything within the tour worked as a clock when we arrived and we felt completely taken care of and relaxed for the whole trip. We were confident that all the arrangements were made and everything was going as planned because Melanie was on top of it.
We feel extremely lucky that we did a tour with Melanie and honestly could not ask for any more support and attention than we received. I wholeheartedly recommend Melanie and Pembury Tours and I personally will never go back to Africa through any other tour provider but Pembury. I have been already talking with Melanie about my next trip to Africa and I can't be more excited as I know I am in the best hands and it will be absolutely fantastic.
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Email Pam A | 50-65 years of age | Experience level: first safari
Great planning that made the trip easy, fun, and amazing
Anya from Pembury was great to work with from start to finish. Great communication to turn our thoughts into reality. We just provided a list of things we wanted to do and she designed a plan with lodging, transfer, air, some meals, and tours that we loved. It was EASY to just follow the plan and effortless on our part. We had great lodging, especially in Cape Town and at Arathusa in Sabi Sands and great tour guides as well. We really appreciated the ‘tips’ on packing, weather, tipping for service, etc since it was our first time in Africa.
Email Lesley Norman | 65+ years of age | Experience level: 2-5 safaris
Brilliant
We we first visited Capetown and the Garden Route in 2012 . Tammy , from Pembury tours, organised our trip which was utterly faultless. We therefore had no hesitation about contacting her again for our trip in 2024. Luckily for us, she was available and yet again , supported us in every way possible and created our memorable bespoke tour. It included a fantastic safari at Tree Tops , luxury accommodation at reasonable prices , excellent advice and speedy , super helpful communication. We can’t recommend Pembury tours enough. We will not hesitate in using them again.
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Email Donna Clark | 65+ years of age | Experience level: 2-5 safaris
Awesome, Awesome!
Second trip with Pembury & Gail Davis, Representative. A
Trip was perfect; everything I asked for & more. Lodging/food were great. Game drives were fantastic. Saw all Big Five, lots of other animals, and loads of birds.
Gail addressed all our wants/needs & then some. Hoping to go back soon & will definitely go with Pembury/Gail. Highly recommend.
Email Trish | 65+ years of age | Experience level: first safari
Pembury Tours (and particularly Tammy) organised a fantastic holiday to Africa.
We had a wonderful holiday in Botswana, Zambia and South Africa with everything organised by Tammy from Pembury Tours. All accommodation (including safaris), internal flights and transport between airports and accommodation was arranged. We live in Australia so communication with Tammy was via email. She was great to deal with, always answering emails immediately and tweaking the itinerary to suit our wishes. I highly recommend Tammy and Pembury Tours for any travel needs in Africa.
Email David | 50-65 years of age | Experience level: first safari
Pembury Tours and Tammy are outstanding and would highly recommend
Pembury Tours were fantastic all the way from building the trip together, coming up with ideas and thoughts and securing all the different places we stayed. Tammy was excellent in her communication and gave us real confidence throughout. We compared Pembury with others and we are truly delighted we chose them. All the accommodation was amazing, there were so many wonderful moments, with the highlight being the safari at the Lalibela Game reserve.We would recommend Tammy and Pembury to anyone visiting South Africa. It’s always best to choose a company in our opinion that are based in the country you are visiting, they have the contacts others don’t, give you up to date info and if something isn’t quite right they are on hand to sort it out. Pembury and Tammy were this and so much more. It was an amazing trip, thank you again Tammy.
Email Beryl | 50-65 years of age | Experience level: 2-5 safaris
The most fantastic service!
We cannot rate Kerry from Pembury Tours highly enough.
Right from the start she was invested in giving us the best possible experience in South Africa. Nothing was too much trouble and communication was excellent throughout.
We took two granddaughters on safari at Lalibela, all organised by Kerry, along with airport meet and greet, stopover in Port Elizabeth and the most amazing info packs for the girls and us.
We will definitely be back in touch with her and we’re recommending Kerry and Pembury wholeheartedly.
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Email Bijal | 35-50 years of age | Experience level: over 5 safaris
Unforgettable bespoke adventure! Book it, you wont regret it!
We recently had the pleasure of embarking on a truly remarkable trip organized by Anya! From inception to execution, every aspect of our experience was meticulously planned, ensuring an unforgettable adventure that exceeded both of our expectations, which we still talk about with fond memories.
From the moment we connected, her commitment to really understanding her customers’ requirements was evident. Anya expertly guided us through various itinerary options based on the season and provided valuable insights into each destination whilst staying in regular contact and was available to answer any queries. The precision and willingness to personalize the trip to suit our preferences characterize Pembury.
The trip was superbly well-coordinated from flawless transfers with comfortable vehicles and punctual drivers to passionate and knowledgeable guides that ensured our experience was stress-free, enjoyable, enlightening, and memorable. The guides shared their wealth of knowledge which ensured that we gained a deeper understanding of the local culture, history, and the natural wonders around us. The itinerary was expertly crafted, striking the perfect balance between must-see attractions and hidden gems off the beaten path with ample time for exploration, cultural immersion, and relaxation,.
The accommodations were exceptional and ranged from luxurious hotels in bustling cities to charming boutique stays in remote locations. Each accommodation was handpicked and reflected the unique character of the region which enhanced our overall experience.
In conclusion, our experience with Pembury was fabulous. Anya’s dedication to creating a bespoke, discerning itinerary, and their team of professional knowledgeable and passionate guides/drivers truly set them apart. If you're seeking an unforgettable journey filled with remarkable experiences, cultural immersion, and seamless organization, I highly recommend Anya who will skillfully help turn your dream vacation into reality. Anya we will be back and will reach out to plan our trip.