Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 459
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 459 Reviews
Colette B   –  
United Kingdom UK
Visited: July 2016 Reviewed: Sep 6, 2016

Email Colette B  |  50-65 years of age  |  Experience level: first safari

Straight into our top ten best holidays ever !
5/5

South Africa has such a mixed reputation that we have avoided a family trip there for years. Then we decided in April 2016 to book a South African winter ( UK summer holiday) The UK brochures looked A) expensive B ) Limited. I googled and found Pembury quite by chance – well, the angels must have sung for me when I was connected to Tammy at Pembury Tours.
From the off she immediately sorted an initial trip - which when I looked at seemed fine but we had a slightly larger budget so she moved things around - and again and again . I kept changing my mind about what I wanted to do and in what order. Tammy was all over it. Finally we agreed the price was right and the hotels looked wonderful - they always do though – don’t they?
I had lunch with friends who had booked with the big travel agents the year before. I told them the price.
"How much? - you’re either being scammed or the accommodation will be awful."
Wrong !
The accommodation, without exception was 5 * plus.
All of the hotels & B & B were beautiful, the Safari so good we wept when we left and the welcome warm and friendly and the service to die for. The entire trip was flawlessly organised with small little add on’s like the bus tours around Cape Town and the details in the documents sent about trips to take at each stop. It was all very easy and relaxed. I compared the price paid to the big UK brochures and Tammy at Pembury supplied a 5 * service for pretty much the same price or less in the case of our stunning Safari ( Game Farm ). I can wholeheartedly recommend Tammy to anyone travelling to SA at any time in the future. We are already planning our next trip.

CJ   –  
United States US
Visited: August 2016 Reviewed: Sep 6, 2016

Email CJ  |  20-35 years of age  |  Experience level: first safari

Excellent Tour of Cape Town, Safari, and Victoria Falls.
5/5

We planned an approximately 2 week tour with Tammy. It was a great experience - she was able to give us a ton of different options and work within our budget. She was fabulous at responding promptly and answering all of our questions. When we arrived at the airport, we received a packet with copies of all our information, and even a bird and animal guide for our safari! Throughout the trip, she was constantly available, and was able to respond quickly to help if needed. We really loved how smooth the trip went - airport transfers, flights, hotel check-ins, tours, everything was arranged and made us feel really comfortable and taken care of. We would 100% recommend using Tammy again - don't be afraid to tell her exactly what you are looking for and she will try and make it happen!

Bill, Dee, Sonja and Vaughn   –  
Australia AU
Visited: August 2016 Reviewed: Sep 5, 2016

Email Bill, Dee, Sonja and Vaughn  |  50-65 years of age  |  Experience level: first safari

An amazing lifetime South African experience
5/5

Laurette did a great job of organizing a wonderful trip to South Africa.

Everything went as planned, the accommodation booked was perfect. The transfers were on time and the drivers were just great people.

The tours were fantastic, a special mention to the people at Idube, who we had a great time with and who provided lifetime experiences and friendship.

We fell under the mythical spell of South Africa and all its wonderful sights, smells and people.

The trip was just perfect for the two weeks we had available and a big thank you to Laurette and Pembury Tours for making it such a magical holiday.

We do a lot of travelling and it is very rare for everything to go like clockwork but Laurette and the Pembury Tours team made it happen, which meant we could just relax and enjoy your magnificent country!

Mike H   –  
United States US
Visited: August 2016 Reviewed: Aug 25, 2016

Email Mike H  |  35-50 years of age  |  Experience level: first safari

An amazing African holiday thanks to Heidi and Pembury tours
5/5

My girlfriend and I returned from our 16 day African "holiday" nine days ago. Needless to say, we wish we were still there! I want to say thank you from the bottom of my heart for a wonderful vacation. We spent time in 4 countries, slept in 7 locations, took 7 flights and had numerous transfers. All went seamlessly. We were consistently amazed by the beauty of Africa, its mountains and rivers, and certainly the animals. Our only regret is not having more time!

In addition, I'd like to recognize Heidi Bedford for all of her efforts. We started this process very late and had significant schedule restraints. Of course, we had lots of requests and were attempting to work on a budget. Heidi worked tirelessly to find the right accommodations and was always able to offer suggestions and alternatives. We were thrilled with the quality of the itinerary she put together. Heidi may be new to Pembury, but she's got a wealth of knowledge and is a tremendous asset to your company. Heidi was also instrumental in planning a special day for my girlfriend's birthday. I can't say enough kind words about our dealings with Heidi.

We truly felt that Pembury had our best interests and cared about our experience. Bottom line, if anyone asks about going to Africa, we'll be certain to recommend Pembury Tours.

Thomas   –  
Germany DE
Visited: June 2015 Reviewed: Jun 29, 2015

35-50 years of age  |  Experience level: first safari

Perfectly organised trip to Sabi Sands Game Reserve
5/5

Kerry from Pembury Tours organised a four days trip to Sabi Sands Game Reserve for me, I stayed at the Inyati Lodge, which is a wonderful place to be. I had a great time, the game drives with Matthew and Nelson have been a mindblowing experience. It truly is one of the last paradises on earth. Thank you so much Kerry for the perfect organisation and many many thanks to the Inyati team for creating an unforgetteable trip for me to Sabi Sands.

Richard P Visited: January 2014 Reviewed: Mar 1, 2014

Amazing Safari Lodge and Battlefield tours from reputable Tour Company
5/5

Pembury Tours were superb from start to finish and very professional throughout. We stayed at Umzolozolo Lodge for three days which was fantastic, the staff and rangers were so friendly and very informative, and we went on brilliant game drives to see all the game.
We also stayed at Isandlwana Lodge which was really lovely and did the Battlefield tours with Rob Gerrard who was so informative and very passionate.
Finally we visited Cleopatras Mountain Farmhouse which was a gourmet delight with lovely staff and a peaceful retreat with great mountain walks.
We will definitely use Pembury Tours again for our next adventure!

Jayne and Michael   –  
United Kingdom UK
Visited: February 2014 Reviewed: Feb 27, 2014

65+ years of age  |  Experience level: first safari

Cape Town and Shamwari safari excellent experience
5/5

From the start Kerry was extremely helpful and knowledgeable. We gave her a brief outline of what we wanted to do - 4 days in Cape Town and 2 nights in a game reserve with some stop overs on the Garden Route there and back. She arranged our car hire and knowing this she proposed places for us to visit and sent us a detailed suggested itinerary. Our stay at Camps Bay at the Primi Royal proved to be an ideal location with easy access to Table mountain, V & A waterfront and Cape Town itself. Our stay at the Milkwood Manor at Plettenberg Bay was first rate and from there we went onto Shamwari. Wow - what a place to stay - excellent safari guide who was a pleasure to be with for the 4 game drives. Back to Knysna for an overnight stop and then Stellenbosch for a whole day and then flight back from Cape Town at 10.40 pm. Overall a great experience made stress free by Kerry's superb organisation.

Elaine   –  
United States US
Visited: June 2023 Reviewed: Jun 23, 2023

Email Elaine  |  50-65 years of age  |  Experience level: first safari

Absolutely Perfect!
5/5

Heidi Bedford helped plan and coordinate the perfect trip for our family. We had zero worries on our trip. We traveled through four countries and everything went smoothly. All our accommodations were A++. I am recommending Heidi and Pembury to all my friends.

Anthony   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 18, 2023

Email Anthony  |  50-65 years of age  |  Experience level: first safari

Could not have been better
5/5

Cannot thank Melanie at Pembury tours. Booked a 2 week trip to South Africa with very little knowledge of the country.. the hotels chosen were fabulous and the Safari at lalibella was exactly matched to our needs. We met the staff along the way and all delightful. Even after we were back minor issues were still being sorted. So I cannot recommend them highly enough and will reuse them for our next African adventure

Steele Party   –  
United Kingdom UK
Visited: February 2020 Reviewed: Feb 23, 2020

Email Steele Party  |  50-65 years of age  |  Experience level: first safari

Uncomplicated, professional and knowledgeable.
5/5

We contacted Pembury Tours initially to gather prices and ideas of what we could do for our first time in South Africa and organise this ourselves, but we were so impressed with Tammy and her passion and knowledge and grasp of what we wanted as a group and as individuals, we decided that to not use their service would be a mistake. There were originally 6 of us in the group unfortunately this changed to four just weeks before our departure date and without any complications our accommodations and various tours and excursions were amended accordingly with no fuss. From the moment we arrived in Cape Town and then our tours through the wine regions up in to Ostrich country and then on to the Garden Route, Cape L'Aghulas and back to Cape Town for a few days, our internal flights to the Kruger National Park for our Safaris the Lodges and Tours not a thing was missed out, we all quite simply had the bestest of times and this was soley due to Tammy at Pembury Tours.. THANK YOU!..the Steele party..

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 459
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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