Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 447
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 447 Reviews
Carly Neilson   –  
United Kingdom UK
Visited: January 2014 Reviewed: Jan 22, 2014

20-35 years of age  |  Experience level: first safari

Incredible attention to detail!
5/5

We had the most AMAZING time in South Africa - it is such a beautiful country and we'll definitely be returning one day!

We must say a huge thank you to Pembury Tours for our wonderful itinerary - we really felt like we saw a lot and got a true flavour for the country and the regions we visited. The handbook we were given became our bible throughout our stay and we'd have been so stuck without your directions.

All of our accommodation was lovely, we couldn't have asked for any more. The safari was the absolute highlight!

Chuck & Alvina Cameron   –  
Canada CA
Visited: February 2014 Reviewed: Feb 7, 2014

65+ years of age  |  Experience level: over 5 safaris

Pembury Tours made our vacation trip seamless and fun
5/5

We had questioned renting a car in Cape Town to tour the game farms in Port Elizabeth area. After extremely helpful communications with Kerry at Pembury tours we chose to fly from Cpt. To P.E. Where we were cheerfully greeted by Willie who took us to Lalibella Game farm then picked us up there and took us to Ado National Elephant Park. We spent two nights at each location. The stays were wonderful and our travels with Willie included informative and entertaining discussion. The guide at Lalibella was a young fellow named Juan. He was amazing and bubbled with enthusiasm. He could make the vegetation as exciting as the wildlife. In the long run the cost of flying and being escorted was similar to renting a vehicle but gave two extra days to enjoy. We travelled with another couple and they too thoroughly enjoyed the experience.

John H   –  
United Kingdom UK
Visited: September 2013 Reviewed: Feb 18, 2014

Email John H  |  65+ years of age  |  Experience level: first safari

Pembury helped to make our South African holiday one of the best we have ever had.
5/5

My wife and I wanted to visit South Africa. We had a rough plan of the things we wanted to do and the places we wanted to see. We decided to centre our holiday around a 4 day visit to Lalibela Game Reserve. Having contacted them, they put us in touch with Kerry Ririe at Pembury Tours and she took over the arrangements from us. We planned to start in Cape Town, drive the Garden Route, stopping at Swellendam and Knysna en route to Lalibela, then returning to Cape Town inland, via Graaff Reinet, Oudtshoorn and Montagu. Kerry sorted out our hire car, all of our accommodation and a number of outings.

She dealt with the arrangements quickly and very efficiently. The places she suggested for us to stay were all excellent and she took on the whole burden of booking, leaving us to enjoy the anticipation of the holiday without any of the worries.

From the time of our arrival at Cape Town airport, where we were met by a Pembury representative, handed a comprehensive itinerary and ferried to our hire car, to the time we returned there and handed the car back three weeks later, every one of the arrangements Kerry had made for us worked like clockwork. We were particularly impressed by the paperwork, which had detailed driving directions and route maps, lots of brochures and ideas for things we might like to visit en route, a number of discount vouchers for various attractions and vouchers for free dinners at two of the places where we were to stay.

Our particular favourite places were Lalibela Game reserve and the little town of Montagu, but we enjoyed everywhere we went and were always greeted with friendship and kindness. Our time at Lalibela was particularly special. The highlights were, of course, the morning and evening game drives. We were able to get up close to 3 month old lion cubs, many different antelope, elephants, giraffes, and, in my case, warthogs! Our ranger, Cleo, was a mine of information about all of the wildlife, and added immeasurably to the experience.

Without the help of Pembury we should probably have still had a good holiday, but their assistance made it really special! We have used a number of large British travel agents over the years, but none of them provided as good a service as we experienced with Pembury.

Esther   –  
Switzerland CH
Visited: October 2013 Reviewed: Feb 18, 2014

Email Esther  |  20-35 years of age  |  Experience level: first safari

Honeymoon
5/5

Tranks to Kerry we had a lovely honeymoon! We started in Cape Town and continued via the Garden Route to Port Elisabeth and Lalibela, which was the most perfect place. The tented camp was beautiful (the number of people that can stay there fits into one (!) safari vehicle) food was excellent and the service perfect. On the game drives we saw lots of free roaming animals including lions with cups, rhinos, elephants and many more. All the other places we stayed at during our travels were beautiful and unique. The Segway tour in Tsitsikama and a mountain bike tour in Knysna completed our trip perfectly.
Thanks a lot to Kerry and Pemboury tours!

Matt and Christine Neal   –  
United Kingdom UK
Visited: November 2013 Reviewed: Feb 20, 2014

Email Matt and Christine Neal  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding service from beginning to end
5/5

The itinerary Pembury Tours put together for us met our wishes perfectly. The itinerary was displayed in a document with descriptions and images so we could get excited long before we even travelled. All arrangements all went smoothly throughout our three week trip which was lovely long time to explore the Cape Province. We stayed in wonderful accommodation that all had that bit of a wow factor and in amazing settings and the recommendations on what to go and see along with our own research made sure that we could enjoy every day to the full. Nice feeling too that someone knows where you are when you are on the other side of the globe. Pembury Tours come highly recommended for their knowledge and service.

Jayne and Michael   –  
United Kingdom UK
Visited: February 2014 Reviewed: Feb 27, 2014

65+ years of age  |  Experience level: first safari

Cape Town and Shamwari safari excellent experience
5/5

From the start Kerry was extremely helpful and knowledgeable. We gave her a brief outline of what we wanted to do - 4 days in Cape Town and 2 nights in a game reserve with some stop overs on the Garden Route there and back. She arranged our car hire and knowing this she proposed places for us to visit and sent us a detailed suggested itinerary. Our stay at Camps Bay at the Primi Royal proved to be an ideal location with easy access to Table mountain, V & A waterfront and Cape Town itself. Our stay at the Milkwood Manor at Plettenberg Bay was first rate and from there we went onto Shamwari. Wow - what a place to stay - excellent safari guide who was a pleasure to be with for the 4 game drives. Back to Knysna for an overnight stop and then Stellenbosch for a whole day and then flight back from Cape Town at 10.40 pm. Overall a great experience made stress free by Kerry's superb organisation.

Richard P Visited: January 2014 Reviewed: Mar 1, 2014

Amazing Safari Lodge and Battlefield tours from reputable Tour Company
5/5

Pembury Tours were superb from start to finish and very professional throughout. We stayed at Umzolozolo Lodge for three days which was fantastic, the staff and rangers were so friendly and very informative, and we went on brilliant game drives to see all the game.
We also stayed at Isandlwana Lodge which was really lovely and did the Battlefield tours with Rob Gerrard who was so informative and very passionate.
Finally we visited Cleopatras Mountain Farmhouse which was a gourmet delight with lovely staff and a peaceful retreat with great mountain walks.
We will definitely use Pembury Tours again for our next adventure!

Tracy P   –  
United Kingdom UK
Visited: April 2014 Reviewed: Apr 29, 2014

35-50 years of age  |  Experience level: 2-5 safaris

Expert, friendly and spot-on excursion planning through South Africa
5/5

We just wanted to express our sincere gratitude to Pembury Tours for its planning assistance, contacts and absolute gold-star service with our multi-city holiday through South Africa this April. We had one of the best trips of our lives, and we travel quite a bit.

I found Pembury Tours online while looking for that 'perfect' safari itinerary, and we were not disappointed. Our 10-night vacation was just perfect. Together, we worked to find various styles of 4-star and 5-star accommodation in Cape Town, Franschooek, Stellenbosch, Grahamstown and Johannesburg and all suited us, very well. Your recommendations and ideas were spot-on. Your responsive service and kindness was warmly appreciated, Tammy. Transfers and itinerary were flawless, too. Our highlight was the safari at Kwandwe Private Game Reserve - at one of the 9 villas at Great River Lodge. WONDERFUL experience at a reserve that is very conscientious toward conservation and customer service. Perfect.

Thank you so very much and it will be our pleasure in recommending you to our friends in London, UK.

Bucketlist Ticked   –  
United States US
Visited: July 2014 Reviewed: Jul 30, 2014

Email Bucketlist Ticked  |  50-65 years of age  |  Experience level: 2-5 safaris

Seamless service from start to finish....!
5/5

We dealt with Susan from Pembury Tours. From our first contact, we received nothing but the very highest level of service and professional advice. Her insight and knowledge of Africa assisted us greatly in making the right choices and all arrangements during our vacation ran like clockwork - perfect! We started out getting quotes from 2 other tour operators but pretty soon stopped and just dealt with Susan at Pembury.

Roy C.   –  
United States US
Visited: August 2014 Reviewed: Aug 22, 2014

Email Roy C.  |  50-65 years of age  |  Experience level: first safari

South Africa Trip - Safari and capetown
5/5

Susan P. at Pembury was responsive, understanding and patient as we went back and forth in determining and appropriate itinerary for me and family. In the end she designed and organized an unforgettable vacation that included a 4 day safari outing at Sabi Sabi Little Bush camp (5 star all the way) and 4 days in Capetown. All was arranged including all transfer. Truly a hassle free vacation in a foreign country.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 447
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Pembury Tours, not SafariBookings
  • The tours offered by Pembury Tours are subject to their terms & conditions