Reviews

Sort By: Date Most Helpful 21-30 of 145 Reviews
Gaby van Beek   –  
Kenya KE
Visited: September 2018 Reviewed: Oct 2, 2018

Email Gaby van Beek  |  35-50 years of age  |  Experience level: first safari

Excellent safari tour
5/5

The communication with Joshua was really good. He is a fast and good communicator. He even did a daily check with our driver om how we were doing and feeling.

Our driver Amos was really great! He is a really good driver especially on those rough roads in Kenya. He was very open about the country and his own personal life. On top of that he shared a lot of knowledge about all the wildlife we were spotting during the Safari. For us he was the perfect guide and driver. We would like to thank him for an great experience.

We will advise this safari company to everybody!

Claire   –  
United Kingdom UK
Visited: August 2018 Reviewed: Sep 19, 2018

Email Claire

Life changing tour. 100% Recommend
5/5

Excellent tour guide - patient, personable and very experienced. They went over and above what was asked and even helped me when I got back to Nairobi. We saw some beautiful wildlife at the masai mara. I would fully reccomend this tour guide.

Alison & Ellen   –  
United Kingdom UK
Visited: September 2018 Reviewed: Sep 17, 2018

Email Alison & Ellen  |  50-65 years of age  |  Experience level: first safari

Excellent service and value for money
5/5

Joshua was brilliant at responding to emails prior to the safari, replies were always speedy and he was happy to go very advise on where to stay what to wear etc. He even stored our large cases for us whilst we were on safari and personally delivered them to our hotel after the safari. We did the 4 day safari to maasai mara and lake Nakuru. Solomon our guide was excellent very knowledgeable and got us so close to the animals which was amazing. We saw all but the elusive leopard. I would highly recommend the visit to the maasai village it was so interesting to learn about their culture and to see the school and beautiful children. There were six of us on the tour bus which was a nice number and not too cramped, some vans looked very full! We had a second guide kikito who took us to the lakes he was also excellent and great fun. We truly has an amazing time and ACZ provided a first class all round experience and I would not hesitate to recommend them

Brigitte   –  
United States US
Visited: September 2018 Reviewed: Sep 10, 2018

Email Brigitte

Amazing Safari
5/5

I highly recommend ACZ Safari. The customer service and prices were excellent. Josh who coordinated my trip always had a quick response answering all of my many questions. Robert our tour guide and driver was just amazing. He was an excellent driver even on some of the rough bumpy roads he always made us feel safe. I arrived towards the very end of the migration and he made sure all of us were going to see it. In addition, he wouldn't stop until we all saw what we came to see. We were able to see lions, cheetahs, elephants, giraffes and so much more.

Saloni   –  
United Kingdom UK
Visited: September 2018 Reviewed: Sep 10, 2018

Email Saloni  |  20-35 years of age  |  Experience level: first safari

Everything and more!
5/5

The communication prior to our Safari was excellent and Joshua always put us at ease when booking and making payment. We received a VIP service from our pick up to drop off after our safari. While on the Safari our driver Stanley and Jambo Mara lodge workers esepcially Evelyn were fantastic by adhering to our every need. We received all the wildlife information we expected and more as Stanley was very knowledgeable and he ensured we got mind blowing close images of the Big 5 and more. The most exhilarating experience of our lives!!

Pablo Zuñiga   –  
Chile CL
Visited: August 2018 Reviewed: Sep 2, 2018

Email Pablo Zuñiga  |  20-35 years of age  |  Experience level: first safari

It was the best trip of our lives, this agency did everything to make our trip the best.
5/5

There are not enough adjectives to describe our magical 10-day experience with ACZ Safaris Team. We (4 friends) have just returned from a simply sensational trip. It was always a priority on our wish list, although it was very difficult and expensive to plan. Well, everything changed when we started searching online and found ACZ Safaris. We read all the reviews (including 2 negatives), and then we started communicating with John who is incredibly efficient, professional and knowledgeable! He answered all the questions immediately without making us feel obligated to reserve. Having said that, after making several consultations with other companies, we collectively decided ACZ Safaris. The cost, the itinerary and the professionalism were decisive to close the deal. We were novices in this, so we just put our faith in them. The ACZ Safaris team (Martin & Joshua) picked us up at midnight from the Nairobi airport, and a day later, Martin met us at our hotel for an informational meeting before we left. From the first moment, we knew that we were in good hands. Martin was incredibly friendly and immediately acquired our sense of humor, but above all, he made us feel comfortable and safe on the trip and taught us a lot about the local culture along the way. With more than 10 years of experience, we were extremely blessed to see the Big Five within the first 24 hours! And just when we thought it could not be better ... he did it! From the kill of a cheetah, the birth of the Thomson gazelle and the pride of the lions resting on a hill at sunset (scene directly from the Lion King), the experiences kept coming and we had the opportunity to see a black rhinoceros, leopard, cheetahs , lions, elephants, hyenas, giraffes, buffalos, hippos, zebras, gazelles, impalas and many others. We also had the opportunity to witness the eighth world wonder where wildebeest and zebras migrate to Kenya and cross the Mara River while crocodiles wait for easy food. This was especially nice, the bird's eye view in a hot air balloon ride. The highlight was the mating of the leopards plus the cheetah and the lion killing in real time. The accommodation was great, "glamping", not "camping". The meal consisted of a total of three meals a day with full lunch boxes when we were going on an all day trip. In short, a memorable trip of my life with more than 6,000 photos to prove it! I could come and go, but I'll end up saying that ACZ Safaris gave us the vacations of life, and we could not recommend them enough! We will be back soon.

Caroline Francis   –  
United Kingdom UK
Visited: July 2018 Reviewed: Jul 13, 2018

Email Caroline Francis  |  20-35 years of age  |  Experience level: first safari

Our ACZ experience
5/5

I chose ACZ to book three safaris for my first time in Kenya. We booked a 1 day safari in Hell’s Gate National Park and Lake Naivasha, 3 day safari in Maasi Mara and 3 day safari in Amboseli. This safari was a holiday for myself and my partner and it was also a holiday to celebrate my 21st birthday which they really took into consideration and got me a cake and also planned a surprise party for me! I could not express how amazing these guys are at ACZ, extremely friendly, so helpful and always contactable if I ever needed anything or had any questions. I strongly recommend them and I am so happy we chose to do our safaris with them, if I visit Kenya again for a safari I will be going with them again. Thank you to all of the people at ACZ for making my 21st birthday so extremely special and making my first time in Africa something I will never forget! The safaris and memories we made are unforgettable and I couldn’t be happier with how our time in Kenya planned out. Thank you to ACZ again!

Guillermo   –  
Spain ES
Visited: July 2018 Reviewed: Jul 4, 2018

Email Guillermo  |  20-35 years of age  |  Experience level: first safari

3 days Masai Mara
5/5

Right from the beginning the communication with the agency was excellent. They picked me up at the airport at the time we had arranged with no problems. I had 3 amazing days. Our driver, Martin, was the best! Everybody was really friendly. I would do it again without doubt and would recommend 100%. I saw all the animals I wanted to see and I got excellent photos thanks to the driver.

Muneeb   –  
Pakistan PK
Visited: December 2017 Reviewed: May 16, 2018

Email Muneeb  |  20-35 years of age  |  Experience level: first safari

Good trip with great guides. Recommended for everyone
5/5

The whole safari experience was amazing. From our tour to Masai Mara to the final day at Hell's gate national park it was a truly wonderful experience. Our tour guide Joshua and John were very friendly and they helped us any problem that we faced during the tour. In addition to this, John also arranged our transport on the final day to Airport and kept our luggage with him safely till the time of our flight.

Jia   –  
Germany DE
Visited: February 2018 Reviewed: Mar 18, 2018

Email Jia  |  35-50 years of age  |  Experience level: first safari

Absolutely breathtaking, trip of a lifetime with Francis!
5/5

After getting quotes from 10+ travel agencies, I went with ACZ because Joshua was very prompt and professional with communication from inquiry to booking. Pricing was comparable/competitive with other agencies.

I joined a 3-day Masai Mara Group Safari in February 2018, staying at Mara Sopa Lodge and it was the trip of a lifetime! Francis was our driver and guide throughout. He was alway smiling and making his best effort to make our trip enjoyable. We were incredibly lucky to see the big 5: a black rhino, leopard, cheetah, lions, elephants, giraffes, buffalo, hippos, zebras, gazelles, impalas - and many up close! Nothing could have prepared me for the breathtaking beauty of the Masai Mara. Francis knows everyone in and around the park.

Note that the drive from Nairobi to the Masai Mara is 5 hours, the last 2-3 of which are on unpaved/bumpy road. A new road is currently in construction (finished by end of 2018?). The all-day game drive is quite long (~10 hours) and you are in the van the entire time except for lunch and bathroom breaks. The Mara Sopa lodge was great, comfortable rooms with delicious food. We also visited the Masai Village - they naturally get many tourist visitors but I found it to be a very informative and memorable visit, learning about their culture and way of life.

Overall, I can't recommend enough ACZ, this won't be my last time to the Masai Mara, I highly recommend it!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 145
  • 4 star 19
  • 3 star 1
  • 2 star 2
  • 1 star 1
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