Reviews

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4.5/5

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Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Ales   –  
Czech Republic CZ
Visited: November 2019 Reviewed: Nov 16, 2019

Email Ales  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ales and not that of SafariBookings.
They stole 2000 USD from me, horrible cars and services.
1/5

First I sent 50 % of the total cost and then Mr. Kabalo Mathias from the agency pushed me to send him more and more money to make all reservations. If not, he threatened me that nobody is going to pick me up from the airport. So I sent him another 2000 USD and in the end he dennied I sent it to him.
Their car was the oldiest in the safari and after an hour it broke down. We had to wait hours and lost half a day in Serengeti! No compensation was offered. The only thing he was interested in was tips, tips...
Do not use this agency, you will be very disappointed!!!

Reply from Agama Tours and Safaris
Reply from Agama Tours and Safaris
Posted on Dec 30, 2019

Dear Ales

I would like to thank you for taking the time to review of your recent safari with us .it is only through your feedback such as your that we are able to maintain and indeed ,where necessary ,improve upon the service that we provide to our valued guest

We value your feedback

Regarding the Fraud

We are so sorry that somebody Mr.Suleman Mussa Rajab (not our staff) Scammed you as your statement at the police and you believe him that he works with us hence you transferred to him 2000 usd via western union.we are working hand to hand with the police and we will make sure we catch him as the Police has all the evidence that you provided that Mr.suleman Mussa Rajab asked you to transfer money to him.we thank you for all your cooperation that you gave all necessary documents for the scamm.

Thanks that we are a solid company and we have a good company insuarance and Since we value our customers after Ales was Scammed being good yo to him we didn’t ask him more money for the service we decided to take responsibility to rescue the situation ,we operated all activities for 5 people of his group from 6 days kilimanjaro hiking to 4 days serengeti and ngorongoro crater safari

Due to our best service thanks that all 5 of you, you reached the kilimanjaro summit (top) of Africa.and you have seen many animals in serengeti and ngorongoro as we have our best experienced guides.




A POLITE MESSAGE TO OUR CUSTOMERS
We would like to take this opportunity to advice all customers to follow all the good instructions we gave then you will not have scam experience like Ales

First of all. We do not receive any deposit through western union all our deposits goes in our company bank account ,so do not send any money through western union or any other way in case anybody ask you.

In the first beginning we asked Ales Sokol to send a deposit through our bank account after we have received we sent him a mail telling him that we have received a deposit and the balance you will pay in cash upon arrival and we insisted him not to send money to anyone in case he asked

Bad luck he was Scammed with this bad guy mr.suleman Mussa Rajab,Ales sokol had my phone number he didn’t even call me to make sure he is sending money to the right person. He just did it after with all warning!


Dear Ales Whilst an apology for any inconvenience might caused during the safari as a result

We will be in contact to discuss further with you please accept my apology and hope that this hasn't put you off a return to stay with us again.

Danielle   –  
United States US
Visited: December 2017 Reviewed: Jan 24, 2018

Email Danielle  |  20-35 years of age  |  Experience level: first safari

Everything we had hoped for!
5/5

Our safari trip was a dream come true. Absolute wonderful time with our guide Joel doing a week tour with us including Ngorongoro, Tarangire, Lake Manyara and some very refreshing days of biking and hiking through the wonderful landscape of Tanzania. We had great luck with animals, got plenty of photos and even had the chance to see a pride of lions taking down a wildebeest. Comfortable accommodation and nice food. Couldn´t have asked for a better experience! Would definitely recommend.

Betsy   –  
Tanzania TZ
Visited: July 2016 Reviewed: Aug 24, 2016

Email Betsy  |  50-65 years of age  |  Experience level: first safari

Amazing safari tour and guide made our trip worth every penny!!
5/5

We were so excited to go on our first safari and Agama Tours met all of our expectations and exceeded them too. The guide picked us up from our hotel in Arusha and the wonderfulness of the day began. He explained what he was doing, where we were going and then also gave us a written itinerary. Once in Ngorongoro, with the guide's help we saw so many animals and enjoyed the beauty of the place. It was magical. We stayed in wonderful accomodations that exceeded our expectations. They were much nicer than we thought they'd be! and the food was delicious. Our guide was very informative and explained so much to us and told us great stories. We hope to go on several more safaris and we will always use Agama!!

Helen   –  
Germany DE
Visited: February 2016 Reviewed: Feb 23, 2016

Email Helen  |  20-35 years of age  |  Experience level: first safari

Nice Safari with adventure
4/5

Tour Starts perfectly. Were picked up in Time at the Airport. Lokal Guide stayed with us in the first day in Arusha. Especially the Lake Manyara, Serengeti and Ngorongoro Crater I can recommend. We saw everything we expected. With Adventure feeling in the Serengeti Campside at Night. But felt all the time Safe during the Safari. We had to built up our tents by ourself that could be arranged a little bit better organzied. Our cooke called Isa was so friendliy and meals were realy perfect! Many thanks to Isa.
Accomondation in Karatu was Panorama Inn Hotel. Nice accomondation but take care of your belongings and money. The staff in the hotel grapped some money from us.
The coffee plantation we also stayed one Night was perfekt. Here we felt totaly Save and everything especially the meals are great. I can realy recommend this Location and I would prefer to stay longer there if possible.
The cultural part of our tour was one the one side a good experiance (hunting with the Hadzabe) in the other side it felt a little bit artificial meeting Masai people. No need to do that!

Janina   –  
Switzerland CH
Visited: November 2015 Reviewed: Feb 22, 2016

Email Janina  |  20-35 years of age  |  Experience level: first safari

Unforgettable experience!
5/5

In November 2015 I made my first Safari in Tanzania with Agama Tours and it was absolutely amazing! Everything was perfect organized: the hotels outside the parks were very comfortable, the 2 nights of camping in the middle of Serengeti were a great adventure and the food we got was delicious. Our guide was very skillful and competent. He knows all the best places for the game watching and we were able to see lots of animals on our 5 day-tour around Tarangire, Lake Manyara, Serengeti and Ngorongoro. I highly recommend Agama Tour to everyone who wants to make an unforgettable experience in Tanzania’s beautiful nature, see a wide range of different animals, be accompanied by nice staff and this all for a very appropriate price.

Mathilde   –  
Germany DE
Visited: December 2015 Reviewed: Jan 24, 2016

Email Mathilde  |  20-35 years of age  |  Experience level: first safari

Fantastic, well organized
5/5

My family and i, total 12 people applied with safaribookings. First time to Tanzania for all of us. We contacted 5 different operators and ended on Agama, best response and offer. The outcome was no different. A well organized private luxury 8 day tour was tailored for us perfectly. Comfortable luxurious accommodation, everthing according to plan as we had discussed over email. The guide who lead our safari was very skilful, competent and safe. We were fortunate enough to see the wildbeest migration which was truly amazing. We give many thanks to the nice couple who managed this for us. Hope to come again some day! We highly recommend Agama Tours and Safaris

Anna   –  
Sweden SE
Visited: November 2015 Reviewed: Jan 14, 2016

Email Anna

Great life experience
5/5

My safari tour in november 2015 was one of the most amazing trips I have ever went on. Going on a safari with Agama tours was just great, we had a great guide, a great chef and most important we saw lots of animal and fantastic nature. I would recomend any one to choose Agama Tours for their safari in Tanzania!

Angelo   –  
Qatar QA
Visited: December 2015 Reviewed: Dec 13, 2015

Email Angelo  |  under20 years of age  |  Experience level: first safari

Fantastic in every way
5/5

Just came back from an unforgettable trip in Tanzania. After an endless search on the internet of a fitting tour operator, Agama Tours and Safaris stood out from the rest. Their warm and accurate answering was one thing but meeting them in person was like seeing my family. Our guide, Felisi was terrific. I feel I learned so much about the animals and the rest of Tanzania with him, lots of knowledge and experience and what more, just incredibly entertaining!
Highlight of the trip would be the lioness with her cubs walking right beside our car, just incredible! I feel so lucky to have seen the big 5 on my trip, although the rhinos we saw were very far away, I couldn't have asked for a better trip! Great guide and crew, great management team and nice to know they do this for a wonderful purpose- housing some of Tanzanias orphan children. I recommend anybody out there considering a safari in Tanzania to choose Agama Tours

Åsa   –  
Sweden SE
Visited: November 2015 Reviewed: Dec 9, 2015

Email Åsa  |  20-35 years of age  |  Experience level: first safari

Awesome experience of great nature
4/5

This was the first time for me doing a safari and it definitely exceeded my expectations. The hostels we stayed at outside of the parks were far better than I anticipated for the low price we payed and the two nights sleeping in tents in the middle of Serengeti where the best outdoor experience of the trip even though I got a fever one of the evenings.
On our arrival day we had problems with getting to our first accommodation in Karatu (where we where supposed to stay at the orphanage that Agama tours is supporting) because the police did not allow us to drive after dark for some reason. But we did not have to pay any extra money although we had to stay at another place than was the plan and it was not in the power of our driver to get us to Karatu that evening.
Our guide was great and we got to see a lot of animals on our 5 days of safari around Tarangire, Lake Manyara, Serengeti and Ngorogoro. The best was seeing two lion brothers in Serengeti just beside the road with not a single car in sight. Being an nature nerd, my only complain was not learning more about the animals and over all nature, we got to see it but that was pretty much it. If I go on another safari in the future I would like to include a walking safari or canoeing one day to really be in the nature and also be able to see the small things that you miss from the car window. That's why the best thing was camping in the park, I would just want to have more of that.

Olivier   –  
Netherlands NL
Visited: August 2015 Reviewed: Aug 24, 2015

Email Olivier  |  20-35 years of age  |  Experience level: 2-5 safaris

Agama 5 day safari
5/5

We've just come home from an amazing 5-day private safari. It was a very pleasant journey. Our guide Samson was very nice and knew everything about nature and all the animals we have seen. The guide and cook also provided great service and nice meals, always asking if we were satisfied or needed anything else. We tasted real African food, which gave the safari an extra dimension. We would definitely recommend Agama to our friends, because it's a great safari for a very reasonable price.

Average User Rating
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