Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Fam Krijnen   –  
Netherlands NL
Visited: September 2015 Reviewed: Oct 4, 2015

Email Fam Krijnen  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience !
4/5

We had a great time in Kenya and East Africa Shuttles make it possible. Also the communication whit Chris was very good, when we had a question when we were at home, he always answer directly. we are staying at Lenchada Tourist Camp and the people there did a great job. It was basic but very clean en the people are vey friendly.
If we come back to Kenya then we will book again by East Africa Shuttles.
We will thank everyone for doing a great job.
God bless you all.

Frank Arsene   –  
Norway NO
Visited: August 2014 Reviewed: Oct 7, 2015

Email Frank Arsene  |  20-35 years of age  |  Experience level: first safari

Amazing and well-organized tour with great guides
5/5

We were a group of four from Norway that booked our safari through East Africa Shuttles safaris. None of us had every been to a safari. It was a really well-organized tour. The tour operator picked us up from our hotel and the trip to Masai Mara went smoothly with a lunch along the way.

The tour guide had a great of experience and provided us with a lot of information about Kenya, Masai Mara and the animals on Masai Mara.

In conclusion, I would definitely recommend you to use this tour operator.

Risa   –  
Australia AU
Visited: January 2016 Reviewed: Jan 27, 2016

Email Risa

Excellent service, extremely helpful, warm and friendly staff, competitive price
5/5

I came across East Africa Shuttles and Safaris online when I was trying to book some tickets for the train from Mombasa to Nairobi. Some reviews describe it as the best rated and reliable agency to buy train tickets from. And it turned out very much so. Booking tickets and confirmation by email was very easy. With this good experience I went on and booked bus tickets Nairobi to Arusha from them. Leonard delivered the tickets personally to us in Nairobi because we were having trouble finding his office. As soon as he got to know that we were having trouble buying a local SIM card he offered to help although he could just walk away. Thanks to him we finally solved the problem. Finding a reliable taxi in Nairobi could be difficult but with with his help we always got taxi drivers organized in advance at very good price. Also Leonard was very helpful in organizing a safari for us at competitive price although eventually we had to skip it and I still feel awfully sorry about that. In general, this is a very professional, reliable and helpful company, not only for safari but in almost everything when it comes to traveling in Africa. Knowing a good agency will make your life so much easier and your trip so much more relaxing. That's why I'm very happy to know this company and will definitely recommend it to anybody I know.

Aisling   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Jul 17, 2016

Email Aisling  |  20-35 years of age  |  Experience level: first safari

Extremely reliable and professional, excellent service.
5/5

I dealt with a very helpful person called Chris, who provided a lot of useful information and guidance and organized the tour. Simon was our tour tour guide. He always was extremely reliable, showed up on time and did his very best to show us as many beautiful animals as possible. We saw lots of amazing animals and we got up really close to them, too. It was such a wonderful experience and we were delighted with the tour. I would highly recommend this company.

Ramesh A   –  
Qatar QA
Visited: July 2016 Reviewed: Jul 19, 2016

Email Ramesh A  |  35-50 years of age  |  Experience level: first safari

The Manager Chris is the best tour operator I have met until now and I am a very extensive traveller
5/5

I reccomend East africa shuttles as they are real professionals and everything was great, the hotels, the driver had a good knowledge of game drives, Mr. George. The manager Mr. Chris gives a personal touch to his clients and was very friendly and professional. A great company and me and my wife will never forget this Kenyann safari with East africa shuttles

Rob   –  
Canada CA
Visited: July 2016 Reviewed: Jul 21, 2016

Email Rob  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional communication and awesome driver and experience.
5/5

The communication from start to finish was exceptional with Chris working hard to make our experience unforgettable. Driver William took care of us and treated us so well. He is the best driver and it shows in how he treats you and he knows the Maasai Mara. I've been with William as driver 2x now and both have been above and beyond experiences. He ensured we saw the crossing and the Big 5. Thank you so much East Africa Safaris and I recommend them to anyone wanting a once in a lifetime experience.

Michelle   –  
Kenya KE
Visited: July 2016 Reviewed: Jul 25, 2016

Email Michelle  |  50-65 years of age  |  Experience level: over 5 safaris

Very reliable and accommodating, and personable.
5/5

I chose East Africsn Shuttle because of a very good review I read concerning their rental business. Chris responded to me immediately. Very friendly, thoroughly in their answers, and professional. Any concerns I had, Chris answered to more than my satisfaction. I will recommend, and use again, the business again. Thanks to Chris for making sure my trip to Ole' Pejeta stress-free!!

Zbigniew   –  
Poland PL
Visited: August 2016 Reviewed: Sep 21, 2016

Email Zbigniew  |  50-65 years of age  |  Experience level: over 5 safaris

Well organized safari with a group of friends
5/5

It was a very nice experience with Chris Mbogo from East Africa Shuttles and Safaris. The whole trip was well organized We have spent all together 16 days in Kenya. We have had three different drivers with three different cars. Everyone driver was very kind with excelent level of kowledge and skills. I can recommend East Africa Shuttles for everybody. If I come next time to East Africa for 100% I will use services of this company.

Isolde   –  
France FR
Visited: July 2016 Reviewed: Sep 29, 2016

Email Isolde  |  20-35 years of age  |  Experience level: first safari

3-day safari for 3 persons from Nairobi to Amboseli Parc
4/5

The Safari experienced with East Africa Shuttles and Safaris was great, we could book it quickly (~1week before the date); everything was organized by email, from the program to the meeting point and the payment mode. The consultant was reactive by email and we could organize everything pretty easily.The driver came to pick us up at our hotel which was appreciable,, and the payment made the morning of the departure (euros).
we particularly appreciated our driver Ruben who knew very well how and when to give us explanation, or just stop the car and let us appreciate in silence the walk of the elephants ...
The Kibo Safari camp we chose was very beautiful and comfortable!
Careful maybe, to the Masai village visit proposed during the safari; we accepted it and it was interesting to meet the people living here undoubtedly, but it seemed a bit "orchestrated" and let us a feeling of "give me your money" instead of real cultural exchange. Better be good at negotiation for this or prices will soar ;)
In a global manner, this safari was as we wanted it, simple, honest, and with a very nice place for the evenings ... Thanks to Chris and Ruben!

SM   –  
United States US
Visited: August 2016 Reviewed: Oct 13, 2016

Email SM  |  20-35 years of age  |  Experience level: 2-5 safaris

A great personalized tour of Masai Mara
4/5

We had a great trip, our guide Ken was very knowledgeable. He picked this up in the city at our hotel and served as our guide in the park as well. He is a great tracker and we had a great time. We would definitely recommend this service.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by East Africa Shuttles and Safaris, not SafariBookings
  • The tours offered by East Africa Shuttles and Safaris are subject to their terms & conditions