Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Fanny   –  
Netherlands NL
Visited: April 2018 Reviewed: May 3, 2018

Email Fanny  |  20-35 years of age  |  Experience level: first safari

Good service
4/5

We booked our train tickets for the SGR and a taxi to the train station with East Africa Shuttles and Safaris. Everything was arranged well and they arrived on time.

Patricia   –  
United States US
Visited: March 2018 Reviewed: Mar 23, 2018

Email Patricia  |  50-65 years of age  |  Experience level: first safari

Transportation and communication was efficient and tour guides were friendly and informative.
4/5

The safari tour was exactly as expected and all involved went out of their way to make our stay comfortable, enjoyable, and entertaining.

SM   –  
United States US
Visited: August 2016 Reviewed: Oct 13, 2016

Email SM  |  20-35 years of age  |  Experience level: 2-5 safaris

A great personalized tour of Masai Mara
4/5

We had a great trip, our guide Ken was very knowledgeable. He picked this up in the city at our hotel and served as our guide in the park as well. He is a great tracker and we had a great time. We would definitely recommend this service.

Isolde   –  
France FR
Visited: July 2016 Reviewed: Sep 29, 2016

Email Isolde  |  20-35 years of age  |  Experience level: first safari

3-day safari for 3 persons from Nairobi to Amboseli Parc
4/5

The Safari experienced with East Africa Shuttles and Safaris was great, we could book it quickly (~1week before the date); everything was organized by email, from the program to the meeting point and the payment mode. The consultant was reactive by email and we could organize everything pretty easily.The driver came to pick us up at our hotel which was appreciable,, and the payment made the morning of the departure (euros).
we particularly appreciated our driver Ruben who knew very well how and when to give us explanation, or just stop the car and let us appreciate in silence the walk of the elephants ...
The Kibo Safari camp we chose was very beautiful and comfortable!
Careful maybe, to the Masai village visit proposed during the safari; we accepted it and it was interesting to meet the people living here undoubtedly, but it seemed a bit "orchestrated" and let us a feeling of "give me your money" instead of real cultural exchange. Better be good at negotiation for this or prices will soar ;)
In a global manner, this safari was as we wanted it, simple, honest, and with a very nice place for the evenings ... Thanks to Chris and Ruben!

Fam Krijnen   –  
Netherlands NL
Visited: September 2015 Reviewed: Oct 4, 2015

Email Fam Krijnen  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience !
4/5

We had a great time in Kenya and East Africa Shuttles make it possible. Also the communication whit Chris was very good, when we had a question when we were at home, he always answer directly. we are staying at Lenchada Tourist Camp and the people there did a great job. It was basic but very clean en the people are vey friendly.
If we come back to Kenya then we will book again by East Africa Shuttles.
We will thank everyone for doing a great job.
God bless you all.

Spencer   –  
United States US
Visited: April 2018 Reviewed: Sep 12, 2018

Email Spencer  |  35-50 years of age  |  Experience level: first safari

My family had a wonderful time due to our knowledgeable tour guide Joseph.
5/5

The communication was good between myself and Chris, and I appreciated that they treated my family very well. We were able to have many new experiences, and learn many new things. Thank you for your above and beyond hospitality.

Edward   –  
South Africa ZA
Visited: April 2018 Reviewed: May 3, 2018

Email Edward  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Service
5/5

Great service. Went out of their way to make sure we were fine and got to our Madaraka Express train ride in time!!!

Tommy   –  
Germany DE
Visited: May 2018 Reviewed: May 3, 2018

Email Tommy  |  20-35 years of age  |  Experience level: first safari

Good Communication, fast delivery to the Hotel. Everything good
5/5

It was just the service for buying Tickets for madaraka train. There everything Perfect.

Susan and Ian Pawlby   –  
United Kingdom UK
Visited: February 2018 Reviewed: Mar 17, 2018

Email Susan and Ian Pawlby  |  65+ years of age  |  Experience level: over 5 safaris

Brilliant! Good communication throughout our trip, involving bus, train and airport shuttle.
5/5

Chris was amazing as were the drivers who worked for East Africa Shuttles and Safaris. We booked our original bus trip from Nairobi to Arusha on line and then the other journeys when we arrived in Nairobi. We met Chris on our first day in Nairobi and he made sure that we had the relevant tickets, provided pickup transport to take us to the relevant bus station, purchased and sent rail tickets for our train trip from Mombasa to Nairobi and had them delivered to the hotel in which we were staying in Malindi. His driver met us from the train station in Nairobi and took us to our hotel and the following day took us to the airport. The cost was much less than other offers of airport pick up.

We wil definitely use Chris and his services again when we visit Kenya and recommend to others. Thank you to all.

Bev   –  
Australia AU
Visited: March 2016 Reviewed: Feb 17, 2018

Email Bev  |  50-65 years of age  |  Experience level: first safari

Awesome African experience with caring Tour operators.
5/5

Chris ( tour operator ) and Ben (Tour guide) were very attentive. Ben communicated all the tour details and regaled us with his vast animal knowledge. We saw countless animals with Ben's expert eye. The accommodation was first class set in wonderful animal reserves. The food was always of good quality.The pop-up roofed van was excellent for us to see everything and we felt safe. We enjoyed it so much we hope to go again to different areas still using East Africa Shuttles and Safaris.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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