Reviews

Sort By: Date Most Helpful Rating 21-30 of 55 Reviews
Zhirong   –  
Singapore SG
Visited: March 2017 Reviewed: Mar 29, 2017

Email Zhirong  |  20-35 years of age  |  Experience level: first safari

Excellent service from start to end - a worry free adventure!
5/5

We booked the "3D Last Minute Luxury Safari Travel" with PaperJet Travel and stayed in Madikwe Hills for 3 nights in March 2017. We took a while to decide on PaperJet Travel as they were a relatively new company and had lesser reviews compared to other tour operators. However, Justin impressed us with his prompt responses to our many email queries and the personal touch he adds. It felt like chatting with an old friend!

The trip itself lived up to our high expectations and the safari experience at Madikwe Hills was the highlight of our honeymoon. We were particularly impressed when Justin rang us during the trip to check that everything was going smoothly. This made us feel that we were really taken care of.

Overall, we would highly recommend PaperJet Travel! Thank you Justin for making our trip such a memorable one.

Harvey   –  
United States US
Visited: March 2017 Reviewed: Apr 9, 2017

Email Harvey  |  50-65 years of age  |  Experience level: 2-5 safaris

Most wonderful vacation experience
5/5

I most want to say how much I appreciate the excellent work of Justin. He not only set out an outstanding itinerary that went off perfectly but also was so very responsive in helping us during our journey. One of my daughters luggage did not arrive in South Africa. Justin was easily available by phone and text and went out of his way to get the luggage delivered to the lodge in Sabi Sands. His level of service exceeded expectations. All of the drivers, guides and staff were professional and engaging. The game drives and animal sightings stupendous. The lodges were beautiful and the food fantastic. I cannot recommend PaperJet and Justin highly enough.

Jackie   –  
United Kingdom UK
Visited: April 2017 Reviewed: Apr 12, 2017

Email Jackie  |  50-65 years of age  |  Experience level: first safari

Excellence all round
5/5

We wanted to add a safari to a trip for a wedding in Zinkwazi thus posing Justin with some fairly strict timings and criteria. His suggestions and recommendations of two lodges within Phinda was exactly what we were looking for to maximise our game viewing opportunities with a good deal of luxury. All the arrangements were seamless including all communication and transportation; both being timely and efficient. The safari experience itself was outstanding (it was our first time) the rangers and trackers knowledge of their environment ensured interest throughout.
I would highly recommend Justin and Paperjet to others they make everything easy - thank you

Anna   –  
United Kingdom UK
Visited: March 2017 Reviewed: May 18, 2017

Email Anna  |  20-35 years of age  |  Experience level: first safari

Out-of-this-world adventure thanks to PaperJet
5/5

We had the trip of a lifetime in March this year, when PaperJet travel came to our rescue and set us up with simply the BEST safari experience in South Africa. Feeling overwhelmed with planning the trip myself, and knowing very little about the country, we needed all the help we could get - and Justin and his team did not disappoint. They recommended a selection of lodges in our budget, advised on our travel, and ensured we got our very first choice accommodation (these places get booked up quickly!). Their safari guides and handbooks were so helpful, ensuring we had everything we needed to make the most of our trip. They checked in on our trip every step of the way to ensure it ran smoothly, and we cannot thank PaperJet Travel enough!!

christina   –  
United Kingdom UK
Visited: April 2017 Reviewed: May 25, 2017

Email christina  |  20-35 years of age  |  Experience level: over 5 safaris

great safari experience in sabi sands and kruger
5/5

We had a lovely experience doing a 5 day safari in Sabi Sands and Timbavati Reserve in Kruger. Thanks for organizing a great trip!

Jessica   –  
United States US
Visited: May 2017 Reviewed: May 31, 2017

Email Jessica  |  20-35 years of age  |  Experience level: first safari

Great safari!
5/5

Smooth sailing and a great safari trip through PaperJet! Justin was prompt in communicating and putting together a great package. Ask them what you want and they will try to make it happen at a good price. The lodge was luxuriously amazing and we had a great ranger and tracker for our stay. Madikwe is a reserve but it was still large enough where we had to track the animals and we were able to go off road. Even though it was winter, we still saw a variety of animals including: lions, elephants, giraffes, zebras, kudu, cheetahs, rhinos, one impatient buffalo and many others. I would highly recommend this safari!

Stacy   –  
United States US
Visited: May 2017 Reviewed: Jun 3, 2017

Email Stacy  |  50-65 years of age  |  Experience level: first safari

Family trip of a lifetime
5/5

From the first day planning our trip six mo. ago to the check in call during our trip, Justin was amazing to work with and and ensured every aspect of the trip was exceptional. Customizing our trip to include our areas of interest and the type of accommodations we requested instead of just a standard out of the box itinerary with a large group was a huge benefit of working with Justin. Our personnel tours, guides, and transfers were first rate and lodges/boutique inns were perfect. I would highly recommend Justin and Paperjet Travel!!

Sue   –  
United States US
Visited: May 2017 Reviewed: Jun 6, 2017

Email Sue  |  65+ years of age  |  Experience level: over 5 safaris

Absolutely First Class planning and execution!
5/5

I traveled with Paperjet for the first time this May. All my communications beforehand were promptly answered, very detailed, and very friendly! Everything went perfectly, from the safari preparation information, the overseas payment, and the transfers to and from the Lodge (Leopard Mountain). The vehicle used was modern, clean and well-stocked; the driver was friendly, careful, and a good tour guide along the way!. The safari experience itself was marred by bad weather, but the Lodge made us as comfortable as possible and they were well-prepared. Leopard Mountain was lovely and the service very attentive. The food was fine and the atmosphere was warm and friendly, especially important because I was traveling alone. Ryan, our guide, was experienced, knowledgeable and very committed. Overall, it was a great safari experience and I would highly recommend Paperjet for any safari services in Kwazulu Natal.

Laurie   –  
United States US
Visited: June 2017 Reviewed: Jul 8, 2017

Email Laurie  |  50-65 years of age  |  Experience level: first safari

Fantastic Travel Agent
5/5

We just returned from an epic trip to South Africa and we give 5 stars to PaperJet Travel Agency! We spent hours on the phone with Justin, from PaperJet, for many weeks planning this trip. He did a fantastic job helping us to create the ideal trip for our interests. Not only did he put in the extra time and effort to ensure we had the ideal itinerary, but he also went out of his way to purchase a South African history book I wanted and have it waiting at our hotel when we arrived! He also checked in with us while we were on the trip to make sure everything was going smoothly. We would highly recommend booking your trip with PaperJet. We will be referring all of our family and friends to Justin, as they all now want to go to South Africa! Thank you PaperJet for all your assistance. Our trip to South Africa was the most amazing adventure we've ever been on!

Adriana   –  
Brazil BR
Visited: July 2017 Reviewed: Jul 25, 2017

Email Adriana  |  35-50 years of age  |  Experience level: first safari

Can't speak highly enough
5/5

My family just came back from South Africa. Justin was responsible for four fantastic days. We stayed for three nights at Elephant Plains and one night at Hippo Hollow. He arranged for everything, including transfers and tickets to Moholoholo, Hoedspruit Endangered Species Center and Elep´hant Whispers.
We forgot out iPad at Elephant Plains and he went above and beyond to help us get it back.
He gave us his private number to contact him while in SA and was very quick to answer anything.
I really hope to come back and use PaperJet again!

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
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